Awful, dishonest company.
I called CDS electrical last year as I had a flickering light fitting, the receptionist on the phone said someone would come out to “have a look” - NO mention of a call out charge or a quote, I assume they are coming to give me a quote. Two young men came round, the flickering had stopped by the time they got there but they spent maximum 15 minutes where one of them had a look and told me there was no issue, the other sat on my sofa and played with my dog, then they went on their way. Imagine my surprise when THREE months later, I receive an invoice for £160! With no breakdown of costs and saying they had carried out works. I obviously disputed this, they accepted that they shouldn’t have charged me for the second contractor present, reduced the amount but still attempting to charge me for no work done. They then proceeded to attempt to take me to court! Absolutely scandalous, and I truly believe it’s because I was a lone woman who they thought they could take advantage of and try to rip off.
I have used numerous local contractors in the last year since moving house, and have never had such a negative experience or anyone be anything other than professional and honest, so it’s really a shame that a local business would behave like this.
