CDON Sverige - Nordens största marknadsplats! Reviews 

65,290
TrustScore 3 out of 5

3.0

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Rated 1 out of 5 stars

Very bad experience.Because of late delivary i cancelled my product and now they are charging me 389dkk shipping charge where the prodcut price is 1285dkk.Its really sad and bad experience

Company replied

Rated 4 out of 5 stars

As previously, shopping from CDON was a good experience. Unfortunately one of me items, a film, was damaged in the cover. Nothing special, but for someone like me that collects films, it was a bit an... See more

Rated 2 out of 5 stars

The worst service ever. No accurate updates on when the item will arrive. Late and no correct answers from customer service. Even the Chinese companies are better than Cdon. They should be better than... See more

Rated 5 out of 5 stars

I took a chance with this product, and fortunately it turned out to be nice. These days, it's hard to know what quality you're getting by buying “phone supplies” on CDON. Fortunately, it was good... See more

Company replied

Company details

  1. Online Marketplace
  2. Appliance Store
  3. Book Store
  4. Electronics Store
  5. Game Store
  6. Music Store

Written by the company

Vi finns där för de små ögonblicken i vardagen. En glödlampa som behöver bytas. Ett verktyg för den lösa skruven.  En ny vattenslang till trädgården. Och vi finns där för de stora ögonblicken, när drömmar slår in.  Soffan till den första gemensamma lägenheten. Spelkonsolen som stått högst upp på önskelistan. Den första mobilen - någonsin. Vi är en shoppingdestination där utvalda säljare erbjuder dig miljontals produkter inom olika kategorier. Du hittar allt från gaming, leksaker och elektronik till trädgård, skönhet och produkter för dina husdjur. Prylar för livet helt enkelt.  Vi är inte bara en marknadsplats. Vi är en del av din vardag.


Contact info

3.0

Average

TrustScore 3 out of 5

65K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 92% of negative reviews

Typically replies within 1 week

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3.0

All reviews

(65,290)

606 reviews in the last 12 months

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Rated 1 out of 5 stars

DON'T FALL IN CDON s TRAP!

Poor Customer Service. No sense of responsibilty.
I purchased a product from CDON and it has a defect.
Receipt of purchase is available and the product(defective part) is under garantee period.
CDON doesn't take responsiblity and they simply refer me to their distributor/supplier. while the distributor is not responsive either.
DON'T FALL IN CDON s TRAP!

3 May 2024
Unprompted review
Rated 1 out of 5 stars

This is pure RUBBISH

This is pure RUBBISH! How can you put a tracking number to a place that has no address? Am supposed to go to parcelshop. It takes me to GLS site. 00857007215173820765. I put it all the tracking numbers, parcel numbers, order numbers. None exists! I guess this site is a scam!

Day 2! No update! No message! All links from the bunch of numbers they sent me, db schenker, GLS etc says my package is in borås! Borås where? The street? The sky? The gutter? Where????????? Is this supposed to be a treasure hunt? If you were so not reliable, why not say so? So me and my child have to sleep on a carpet another night like homeless people. You have no emergency customer service till 3-4days time! BRAVO! My email yesterday says i should go and get it in a nameless place. Further searches on cdon says expected delivery is 5th of may. You must be joking. Policy states that if i dont pick up my item, i will be debited 150kr. Cdon this will not go well for you. This is not ok!

Find your address in the shipping info. What is the shipping info? A bunch of random numbers. Not even a phone number? Is this a game?i am very angry

19 April 2024
Unprompted review
Rated 1 out of 5 stars

False advertising

First of all , it doesn't say anywhere that the mobile is a used one. I paid for a new mobile price , and I got a used one.
The package was not from samsung , there wasn't any official samsung papers inside , the charger was clearly used one , with marks and scratches on it.
And inside was just a paper written in Spanish.
So I would say that was the worst buy I have ever done.
Plus with what happened, I have lost my trust to your site , and I have bought more products from you in the past.
Also , I had to pay 300 kronors to return the product , because I had to send it in Spain , which is not written anywhere , when you buy it. I don't understand why I have to pay for this cost , when is clearly not my fault , that you tried to sell me something else , except the one is written in your website.

4 April 2024
Unprompted review
Rated 4 out of 5 stars

Acceptable experience

Acceptable experience. I ordered the item and got it without issue but it was a pretty unclear experience about when or where my item would end up.

12 April 2024
Unprompted review
Rated 5 out of 5 stars

This is a great online shop and the…

This is a great online shop and the numbers of goods are beyond my imagination. I could find everything and whatever I wanted. There are many things for everyone and I ordered a Huawei GT4 Classic watch at a 2679 kr price and it is quite cheaper than what I was seeing in other shops.
The delivery time is fast and the goods look exactly like on their websites and I like the fact that we have our own Alibaba like in China or Amazon like in the USA. Good for you that you exist in Scandinavia!

11 April 2024
Unprompted review
Rated 1 out of 5 stars

Payed for product, but haven't received it

I ordered a product, payed, and been trying to talk to customer service without any luck. They don't answer and I still haven't received my product. Thinking about taking this further as this is the poorest customer service i've ever experienced.

1 February 2024
Unprompted review
Rated 1 out of 5 stars

Thieves

It is almost five months, i have bought slime, 378 kr and still in converstion with them. They delivered to post office. after one month and then returned it back. The money i paid is still not returned. Please take care to buy product from this!!

21 December 2023
Unprompted review
Rated 2 out of 5 stars

Late deliveries

I ordered robovaccum cleaner as a christmas present one month before christmas. After some emails, I heard from CDON customer that the product was stolen at service point. And after, CDON made a new order for me, but that one still didn't arrive by the Christmas. I made the full payment to Qliro, and I want to cancel my order as it was lately arrived, but so far i didn't receive my money yet.

8 January 2024
Unprompted review
Rated 5 out of 5 stars

Reliable

Reliable, fast. When I ordered the wrong item, I received back the gift card which I used for purchase.

25 December 2023
Rated 4 out of 5 stars

Meh..

I took a chance with this product, and luckily it turned out good. It’s hard to know what kind of quality you get when purchasing “phone stuff” on CDON these days. Unfortunately hard to track the delivery and it was a very long delivery time on this product.

4 June 2023
Rated 5 out of 5 stars

Great

Great! Was smooth quick and very helpful
When I had questions.

19 December 2023

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