CCL Computers Reviews 

32,632
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 967 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent products and competitive pricing. Many commend the delivery service for its speed and efficiency, with orders often arriving quickly and well-packaged. The ordering process is also frequently described as smooth and easy, supported by positive overall service. However, some customers experienced significant issues with delivery, including orders not arriving or being incomplete. A few people also reported unhelpful customer service when resolving problems like faulty items or delivery failures. Additionally, some reviewers mentioned concerns about packaging quality for expensive products, occasionally resulting in damage.

What people talk about most

Product

People report positive experiences with product, with many customers expressing satisfaction with the quality... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many customers praising the fast and prompt... See more

Order

Users describe positive interactions with order, with many reviewers praising the quick and easy ordering... See more

Price

Consumers find prices to be a positive aspect, with many reviewers highlighting great value, competitive... See more

Service

Customers had positive experiences with service, with many reviewers expressing satisfaction and calling it... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Bought a 9070xt Taichi 30 mins before cut off time for shipping next day delivery, card arrived next morning via dpd in perfect condition. Very happy with both card & the service provided by CCL :)

Rated 5 out of 5 stars

I had to return a faulty item, was checked, confirmed faulty and replaced in very quick time. On the back of that CCL assisted with a totally unrelated problem where the Customer services went above... See more

Rated 5 out of 5 stars

"I can honestly say CCL Computers (cclonline.com) is a fantastic company. I had a nightmare experience trying to buy my first PC elsewhere and was scammed out of £900 by Gamer-PC. I strongly recommend... See more

Rated 5 out of 5 stars

Ordered a Aio for delivery, was very well packaged, dispatched was really quick and delivered in a few days. Really great, competive pricing on products I've compared with other sites. I will be makin... See more


Company details

  1. Computer Store
  2. Computer and Accessories Store
  3. Drives and Storage Service

Written by the company

With over 23 years' of supplying IT components and PC building experience, you can trust CCL to build your perfect PC. CCL build an award winning range of PCs from great value family PCs to state of the art custom gaming rigs. You can choose from our most popular models in stock for speedy delivery, or you can have a PC individually designed for you.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

33K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 14% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(32,632)

849 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great experience

Delivery arrived promptly, competitive pricing for components. I had one issue with a discount code but the sales team dealt with it.

11 February 2026
Unprompted review
Rated 1 out of 5 stars

Poor packaging on items over £1500 I…

Poor packaging on items over £1500 I believe this resulted in a damaged motherboard which they supposedly concluded was a bent pin due to customer user. During the returns process customer service was unable to answer basic questions. Competitive prices but doesn’t match the customer experience wouldn’t buy from them again.

18 January 2026
Unprompted review
Rated 5 out of 5 stars

Great Company

Great Company, which I will use over and over again. This last order was fulfilled in full and on time and They gave me updates as my order was put together and tested.

10 February 2026
Unprompted review
Rated 5 out of 5 stars

I was lucky enough to have been able to…

I was lucky enough to have been able to purchase:
Kingston FURY Beast RGB 64GB (2x32GB) 6000MT/s DDR5 Memory Kit.
just before prices went on the rise thanks to CCL Computers for having this sale. The delivery was on point and my server will be up sooner than originally scheduled... thank you CCL Computers.

2 February 2026
Unprompted review
Rated 1 out of 5 stars

Game over man

Game over man. Terrible customer service. Wanted to return an unopened computer item, having just finished my computer build. Just buy from a company who cares about customer relations and avoid this seller.
Also enquired about what to do if an item was faulty (if this were to happen in the future) and was told to look at the website, rather than refer to the Consumer Rights Act 2015.
A perfect example of how not to run a company.
0 stars.

9 February 2026
Unprompted review
Rated 1 out of 5 stars

Avoid using them, terrible service!

Avoid using them! Have ordered multiple items and one of them was delivered at the main door next to the street claimed it was handed to me around noon whilst i was at work until late afternoon. I tried to get in contact with customer service. Got a reply somehow from Peter after 3days telling me to wait additional 7-14 working days. Not hearing from them i emailed them on the 13th day and again i got a reply to wait as they will look into it.

9 February 2026
Unprompted review
Rated 5 out of 5 stars

800w Gamemax Bronze PSU

Great price, quality and speedy delivery, what more could you want from a company that goes above and beyond on a weekend!

30 January 2026
Unprompted review

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