caxino.com Reviews 53

Absolutely disgusting casino! DO NOT WASTE YOUR TIME OR MONEY!!!
No matter how many deposits you make, you are guaranteed constant loss after loss, dead spin after dead spin! Landing scatter bonus rounds always seem either non existent or very few and very far between, and always with minimal winnings if you do manage to land it!
The games constantly lag, before a spin has even been completed your balance will have already changed to display the winning or lost deduction! They claim that the casino has plenty of amazing player perks and offers and bonuses available when in fact there is barely ever anything to claim, their level up system is the main focus for free bonuses and they claim you will be generously rewarded with free spins on “your most played and favourite games” but they already have a pre selected few games that the spins are given on, even if you have never played those games before! AND its usually only about 5 spins you receive and a value of between 5-20cents per spin! It’s pathetic and such a slap in the face after having wagered so much money just to reach a new level!!
Wagering amount is always very high, unless you are a VIP player and the wagering requirement is 0, but never expect to win much at all from their bonuses! Withdrawal time is quick for VIP players too, but becoming a VIP player is not automatic and is decided by the casino IF and WHEN you will become one.
The live chat support are the most rude unhelpful patronising condescending bunch of people I have ever encountered, such unprofessional!!
Of course this is based on my own personal experiences, but judging by a lot of other reviews it’s been the same for many others! Play at your own risk! But don’t think these reviews are for nothjng!!

DO NOT PLAY HERE. They took $1700 from me within 3 hours of play without even the slightest possibility of a payout, got maybe 3-4 bonuses the whole time and they paid maybe $10 each when I’m betting $1.00 per spin. when I questioned them about their return to player and expressed my dissatisfaction they locked my account. They are a SCAM.

If i could 0 star this i would even go negative 0 this is a scam casino I accidentally put in 100 dollars what i mean by that is i deposited 50 and it said it didn’t go through then deposited again it didn’t load again and then felt something was off i checked my account and it took $100 big time scam!!!!

While I was skeptical at first, I did end up receiving my money the next day. I won $3000.14CAD. I had to provide them with photo ID and phone bill for verification purposes. It still seems a bit sketchy and that I was one of the luckier ones. Probably won't play again.

Slot round got stuck on bonus. Contacted chat multiple times and they say it cannot be resolved so basically stealing a feature worth of 40 euros. Instead they decide to give me 10 free spins with a wagering? (40€ real money bonus lost and give me 1€ worth of spins with a wagering as a refund) I'm going to raise a complaint. Please do not play here. I have played on casinos for 15 years and this is first one that has scammed me.

If I had somehow gotten 40 euros by accident from them I would already have been sued but since its other way around they couldn't care less.

feels like this site is a scam they dont like to withdraw your funds and ive never been so much in the negatives this much on any other casino ive played on im at a 2000% loss

Withdrawal rejected - using the previously applied deposit method...

BEWARE!

This site sucks when you go to withdrawal to the card u deposited with they tell you your bank rejected it. NOT TRUE no bank rejects deposits into there customers account. They then tell you to withdraw threw yoyr bank account which takes upto 5 business days they do not have a fast withdrawal they like to false advertise. And they rather you spend instead of withdrawing, there payment team rejects all fast withdrawal options. Worse site ever 😡😡🤬🤬🖕🏿🖕🏿

DONT PLAY ON THIS SITE.
You will easily be able to deposit but guess what! The moment you go to withdraw you will be asked to go through a verification process. (TLDR: impossible verification process). I managed to win over $1000 after completing the wagering requirements then was asked to give bank statements from multiple different bank accounts which led to them being declined even though they had everyone that was asked for.
DO NOT TOUCH THIS SITE.
honestly im not sure how these sites get past the provincial process of being verified, literally just a scam dont use it

CAXINO CASINO IS A RIP OFF! I WENT O CHAT TO HAVE AN ISSUE AMENDED WOTH MY FREE SPINS AND THE AGENT NAMED ANJA ACCUSSED ME OF BEING A LIAR. SAID I HAVE ALREADY PLAYED SPINS(WHEN I DIDNT/HAVENT)AND SONI ASKED TO TALK TO SOMEONE ABOVE HER TO HAVE THE ISSUE RESOLVED. AND INSTEAD OF DOING SO SHE KEPT AT HER STORY AND WAS RELENTLESS, AS TO I AS WELL. BECAUSE THE FACT THAT I TRULY HAD NOT PLAYED SPINS. THEN ANJA THE MOLE LOCKED AND LOGGED ME OUT AS COULDNT HANDLE THAT I TOO WAS NOT ABOUT TO DROP THIS. AND THAT WAS IT!!! I RECOMMEND NOT PLAYING AT CAXINO DUE TO THEIR POOR CUSTOMER SERVICE AND ALL THE REST. EXTREMELY ANGRY. AND ANJA IF SEE THIS REVIEW(HOPE SO)... I DIDNT PLAY SPINS ITCH AND IM GONNA MAKE SURE I SPREAD THE WORD OF CASINO SITE AND YOUR NAME!!!

Played with $450. No bonus triggered on any game I played. negligible winning even after buying bonus! Played for about 40 mins and it was all gone. Not entertaining at all!

Love the games on here. Fast verification and fast withdrawals and they don't charge you those international fees. Their live chat is great. Finally found a casino that doesn't rip off their customers. Thanks Caxino and keep up the great service 👍.

scam!!! do not pay out. had put up 1000 euros and won 1700 euros and they say bonus condition is broken so the money is not declared valid. could get 0 euros. don't play here!!!

Rtp is actually so low dont play here waste of your money

Great selection of games from many providers
fast withdrawal/verification... I have had nice few wins at the very beginning when I registered with the Casino,but unfortunately RTP seems they have changed lately... you can hardly ever win over 50X
compere to other Casinos where I play the same games and get more often bonus rounds and nice wins.
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Great site. Quick payouts, my withdrawals were all processed the same day. I verified my account before I deposited so had no issues with verification. Also, great bonuses for level ups, but need to be claimed and used within 24hrs.

I had a sudden phone number change and it took a few days to resolve. With the phone number change, I had two withdrawals pending $150 and $50. Those withdrawals were returned 4 times with zero explanation. After 3 weeks of utter complete nonsense try to receive the withdrawals I finally gave up and lost the funds. Or did I? I actually hit a great bonus that paid a 2500x and withdrew $450, but… I knew the withdrawal would fail. So 4 days later, after being told it was paid out and I’d get my money, the withdrawal failed! Now I’m furious and went to customer service. They told me my government issued licences wasn’t valid as proper documentation to validate my account. I took a screenshot of the accepted identification and sent it to them and had no response. So after 3 weeks of failed withdrawals, the reason they failed is because when I changed my phone number, I needed to reverify my account because I had also moved. So the safety protocols are there, caxino needs to ensure the staff are trained to explain that because you changed phone numbers and moved you’d need to verify your account as a security protocol. Instead I had to find out the hard way almost 3 weeks after the first failed withdrawal. As for the casino aspect, I love it. It’s my go to for online gaming.

Update. Almost a month without a successful withdrawal from caxino. Stemming from the original $150 and $50. Still waiting for the $400. My account was verified with my government issued valid drivers license. Customer service clearly has no clue what their talking about.

Slow Customer service. Very long time to wait withdrawals to come to you. Would not recommend.

This has been sorted thanks caxino for sorting