Catwalk Wholesale Reviews 126

DO NOT BUY FROM THIS COMPANY!!!!
THE QUALITY IS TERRIBLE AND THEY DO NOT ALLOW YOU TO RETURN THEIR AWEFUL GOODS.
THEY MAY SAY THEY DO BUT THEY'LL IGNORE YOUR REQUEST UNTIL AFTER THE DEADLINE, AND THEN MESS YOU ABOUT SENDING THE WRONG ITEM CODES AND TRYING TO CONFUSE THE SITUATION.
DO NOT BUY FROM THIS COMANY!!!!

Catwalk Warehouse has a large range of Alfaparf hair products, I love the Semi Dilino, staff are very helpful, great service, and prices highly recommend.
Adriana

I am really disappointed to be writing this review as I have bought from this company for many years, hardly any issues and excellent customer service.
Unfortunately for some reason they have removed telephone contact so you can’t talk to anyone about anything, for example questions regarding their products, updates on failed deliveries etc. There wasn’t even a notification to their customers to inform them that they no longer talk to you.
Sadly I think this is a huge mistake, maybe that’s just me.

I ordered over £500 worth of items for reselling purpose. I ordered on a Thursday at 8am and was told I had free next day delivery. My order did not come until Monday late morning. I have unpacked all my order and on inspection I have found the clothing to be incredibly poor quality, the stitching on almost every garment is Freyed. Some parts are not even sewn together properly. None of the items look anything like the pictures advertised. I am incredibly disappointed i dont know if i am even able sell these items, il be lucky to make my money back let alone any profit. I will not be buying from here again.

Excellent service fast delivery, quality clothing, amazing prices, my customers are loving the new collections.

Fantastic products, fast delivery and excellent customer service.

Had 2 orders off catwalk just recently, there products are too quality and their customer service are brilliant too, ordered before 1pm and received the next day am. Thanks so much! Would highly recommend

The quality are not good unable to sell due to bad quality

I was so exited, but when I received my order.. I felt a little disappointed. the quality is very cheap and doesn't. look like the foto's... I literally feel that I don't want the order anymore...

We just received our first order and the clothes are wonderful quality. Customer service is great and very responsive and shipping is fast. We are working on our second order now .

Wow! I just received my order today and I'm so happy! As a new online boutique owner, trying to find great quality clothing, that is not only fashionable, but at an exceptionally reasonable price, can be difficult, but...I've found my new favorite place to shop for inventory! Thanks so much, CW! You have a new loyal customer. :-)

Made very welcome right from the start, was very nervous after bad experience at another shop that morning. I was quickly put at ease with the warm friendly atmosphere and the lady who served me very quickly grasped what Suited me. The shop is amazingly clean and tidy and all staff are friendly causing a relaxed atmosphere. I will definitely be back and will recommend to everyone, thank you so much.

Once again, excellent service from Catwalk. If ever I have a query they always reply on the same day and try to sort it for me. I have placed many orders with them for my shop. Deliveries all arrive quickly and as described on their site.
Reliable service and excellent quality clothing. Would highly recommend!

Highly annoyed placed order on the 2nd june expected delivery next day as stated on the website. But not received so giving them the benefit of the doubt as it was weekend expected items by Monday Tuesday the latest. We'll still 10 days and nothing poor working tracking details provided by FedEx and it shows that parcel was only collected from wholesalers on the 6th. Tracking stops there though with no further updates. Have been waiting in more than a week. Email received after enquiries on missing parcel. Now they claiming FedEx made 2 attempts to deliver and asking me to pay for delivery again if I still want my order? I am not at fault and no offer of compensation.

Update 12 June. Email response saying that I missed cut of time for next day delivery. Although this was not clear. Order placed on Friday 2nd so if not processed until Mon 5th and collected from wholesaler on the 6th then the very latest my parcel should have arrived allowing for any delay is on Thurs 8th.

Tracking provided does not show anything besides pick up from depot. Claiming to send screenshots from courier which were blank png files. You have my contact details and mobile number provided for couriers on order also.

Not happy I been patient and then made to feel like I am at fault, alleging courier has made 2 attempts and no proof provided. Asking me to check my address details are correct. Which they are. I have had no other issues with business arriving at my address.

If FedEx are at fault then they are costing you business with inadequate tracking.

Update 13th.

I have now received a refund for this order, which I chose not to continue as I can not rely on FedEx and correct address and mobile number provided. They have not communicated they were unable to find address, if they actually did indeed attempt delivery as the tracking stops at collection from the depot and does not show courier anywhere near my address.

Hopefully Catwalk consider a more reliable courier, thankyou for a timely refund.

Very good wholesaler,all the clothier I ordered they are the same as in the picture. If they are different from the pictures,inform us. I really recommend. Thank you :)

From start to finish the customer service is amazing. Amazing stock, Amazing staff and I will definitely order more from them. That really sums up everything. Keep up the good work.

I was fully satisfied with the asortiment and its quality as well as with the superb customer assistance and delivery service. Ordering from abroad can be challenging at times but in this case it all worked out timely and met my expectations. I was happy with my purchase experience and can only recommend the same to anyone out there.

I have been buing from them 2 years now, and everything is just like on the pictures. The quality of the stock is very good. Customer service always very helpful.

I just started my fashion boutique and catwalk made my journey easy for me. It wouldn’t have been so simpler and prompt without their services.

Good quality of clothes. Customer service on high standard. Very helpful and professional.
Fast delivery.