Catapult Services Ltd - First Aid Training Reviews 

175
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 37 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the trainers for their outstanding knowledge, engaging teaching methods, and supportive approach, making the learning process enjoyable. Many people found the courses highly informative and practical, which significantly boosted their confidence in applying new skills. Reviewers frequently highlight the excellent service and express a strong desire to use the company again for future training needs. The instructors are also noted for creating a welcoming atmosphere and ensuring sessions are captivating for all participants. People particularly appreciate the clear explanations and the ability of educators to make complex information relevant and easy to understand.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their knowledge, engaging teaching... See more

User experience

People report positive experiences with the user experience, finding sessions informative, interactive, and... See more

Service

Users describe positive interactions with service, with many expressing enjoyment and satisfaction with the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Kirsti was so amazing she kept us engaged at all times x her knowledge and teaching methods were outstanding

Company replied

Rated 5 out of 5 stars

Kirsti was amazing! She made the whole process engaging with both the theory and the practical aspects. The second day was more theory heavy but still managed to keep in interesting. She made everyone... See more

Company replied

Rated 5 out of 5 stars

This course has been excellent I’m gonna use my knowledge and hopefully use it in the future shout out to Kirsti for being very supportive with me

Company replied

Rated 5 out of 5 stars

Kristie was Bang on the course all the way given real life examples. The information was a lot for the 2 days..I go away with a munch better knowledge of how to do a CPR.

Company replied


Company details

  1. First Aid Station
  2. Class
  3. Emergency Training School
  4. Training Centre
  5. Training School

Written by the company

We are an independent training organisation delivering the full range of first aid and health and safety training throughout Hertfordshire and London. Our trainers provide medical event cover so we practice what we teach. We are based in Chorleywood and provide training on site or from our designated training space in Chorleywood. We are available to provide medical event cover ranging from film and production sets to sporting events such as rugby cover. Please contact us to discuss your requirements.


Contact info

4.9

Excellent

TrustScore 5 out of 5

175 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(175)

37 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

An excellent introduction to first aid

An excellent introduction to first aid for children and babies. Not massively in depth but gives you an excellent overview on how to deal with the main problems which could occur with your child/baby! Can't recommend attending this enough, even if it's to refresh previous knowledge or just to help put your mind at rest! Excellent course.

1 April 2019
Unprompted review
Catapult Services Ltd - First Aid Training logo

Reply from Catapult Services Ltd - First Aid Training

Hi Andrew,

Thank you for taking the time to leave us such a helpful and positive review, it is much appreciated. We’d love to welcome you onto one of our longer Paediatric courses where we would cover a lot more detail than in the 2 hour course you attended - very happy to talk you through the options if you’d like to contact us for more info.

With best wishes,

Catapult Services

Rated 5 out of 5 stars

Fabulous couple who made us feel…

Fabulous couple who made us feel welcome and at ease from the moment we arrived, very professional yet approachable. These guys made the course so easy to do and enjoyable too. Would definitely highly recommend them.

27 March 2019
Unprompted review
Catapult Services Ltd - First Aid Training logo

Reply from Catapult Services Ltd - First Aid Training

Hi Lucy,

We really appreciate your positive review. We are glad our teaching style and environment made you feel at ease - we want to ensure all our learners feel comfortable so everyone can gain as much as they can from our training. Thank you for your kind recommendation.

Best wishes,

Catapult Services

Rated 5 out of 5 stars

It was a great training session

It was a great training session, Our trainer changed a grim necessity into an interesting and interactive learning experience. We particulalry benefited from his knowledge as a practising first responder.

26 March 2019
Unprompted review
Catapult Services Ltd - First Aid Training logo

Reply from Catapult Services Ltd - First Aid Training

Hi David,

Thank you for your review - it is always good to hear when practical experience and knowledge from the trainer adds to the realism and positive learning experience of our learners. We are glad you enjoyed the session - we certainly enjoyed providing the session for yourself and all your staff at your church.

Best wishes,

Catapult Services

Rated 5 out of 5 stars

Fantastic training

Fantastic training, excellent knowledge on Paediatric First Aid.

26 March 2019
Unprompted review
Catapult Services Ltd - First Aid Training logo

Reply from Catapult Services Ltd - First Aid Training

Hi Kathleen,

Thank you for taking the time to leave us such a helpful and positive review, it is much appreciated.

Best wishes,

Catapult Services

Rated 5 out of 5 stars

Great baby first aid training

Great baby first aid training where you get the chance to get hands on practise CPR and how to deal with a choking baby with mannequins. Trainer was great and answered extra questions for us on allergy fears. They also sell reduced price first aid kits including a handy mini one for the changing bag!

19 March 2019
Unprompted review
Catapult Services Ltd - First Aid Training logo

Reply from Catapult Services Ltd - First Aid Training

Hi HertsMum,

Thank you for taking the time to leave us such a helpful and positive review, it is much appreciated. It is always good to hear that our attendees have benefitted from our courses and find the practical sessions helpful.

Best wishes,

Catapult Services

Rated 5 out of 5 stars

Great course!

They ran a very helpful antenatal first aid course which was insightful and we really benefitted from it.

17 March 2019
Unprompted review
Catapult Services Ltd - First Aid Training logo

Reply from Catapult Services Ltd - First Aid Training

Hi Krishna,

It's great to hear you found the course so beneficial. Thanks for the positive review, it is much appreciated.

Best wishes,

Catapult Services

Rated 5 out of 5 stars

First Aid Training

Having had a 2hr course on First Aid I truly feel confident on being able to look after my little boy.
My trainers were quite happy to answer all my questions throughout the session rather than making me wait till the end when j probably would have forgotten.
I also have a personal health issue which will affect the way I deliver CPR but my instructor put me at ease and spent a few minutes giving me 121 advise that was tailored to my situation.

17 March 2019
Unprompted review
Catapult Services Ltd - First Aid Training logo

Reply from Catapult Services Ltd - First Aid Training

Hi Seema,

We are really glad to hear about your improved confidence in dealing with a first aid scenario - that is our number one goal. It was no trouble at all for us to tailor our teaching to ensure you could participate in the CPR practical session.

Thanks for taking the time to leave us such a positive and helpful review.

Best wishes,

Catapult Services

Rated 5 out of 5 stars

Brilliant course

Brilliant course - would recommend to every new parent.

16 March 2019
Unprompted review
Catapult Services Ltd - First Aid Training logo

Reply from Catapult Services Ltd - First Aid Training

Hi Kate,

Thank you for your positive and helpful review, recommending our first aid courses to all new parents, much appreciated.

Best wishes,

Catapult Services

Rated 5 out of 5 stars

Antenatal first aid

Very informative and learnt a lot. Definitely worth doing the course

13 March 2019
Unprompted review
Catapult Services Ltd - First Aid Training logo

Reply from Catapult Services Ltd - First Aid Training

Hi,

We are glad you found the course helpful - thank you for your positive recommendation, much appreciated.

Best wishes,

Catapult Services

Rated 5 out of 5 stars

Really useful

Really useful . Far more confident now

12 March 2019
Unprompted review
Catapult Services Ltd - First Aid Training logo

Reply from Catapult Services Ltd - First Aid Training

Hi Sarah,

Thank you for your helpful and positive feedback.

Best wishes,

Catapult Services

Rated 5 out of 5 stars

Great course delivery

The trainer has kept everyone’s interest throughout.

12 March 2019
Unprompted review
Catapult Services Ltd - First Aid Training logo

Reply from Catapult Services Ltd - First Aid Training

Hi Anastasia,

Thanks for leaving us a positive review on our trainer, much appreciated.

Best wishes,

Catapult Services

Rated 5 out of 5 stars

Really informative session would highly…

Really informative session would highly recommend for any parent to be!

11 March 2019
Unprompted review
Catapult Services Ltd - First Aid Training logo

Reply from Catapult Services Ltd - First Aid Training

Hi Liz,

Thank you for taking the time to write us such a helpful review. We are glad you found the course so helpful.

Best wishes,

Catapult Services

Rated 5 out of 5 stars

I cannot fault this first aid course or…

I cannot fault this first aid course or the instructor! So well explained and makes sure you understand everything. Would recommend

2 March 2019
Unprompted review
Catapult Services Ltd - First Aid Training logo

Reply from Catapult Services Ltd - First Aid Training

Hi Rachel,

We really appreciate you taking the time to leave us such a helpful and positive review. We are very glad you found the course so helpful.

With thanks and best wishes,

Catapult Services

Rated 5 out of 5 stars

Amazing first aid course

Lots of information given in easy to digest bites.

Perfect for nervous parents to calm their nerves and help them know what to do in an emergency

7 February 2019
Unprompted review
Catapult Services Ltd - First Aid Training logo

Reply from Catapult Services Ltd - First Aid Training

Hi Chloe,

We are really glad you found the course easy to follow and helpful in calming your nerves should a first aid situation arise. Thank you leaving us this great review, it is much appreciated.

Best wishes,

Catapult Services

Rated 5 out of 5 stars

Very helpful

Very helpful, useful and informative

6 February 2019
Unprompted review
Catapult Services Ltd - First Aid Training logo

Reply from Catapult Services Ltd - First Aid Training

Hi Rebecca,

Thank you for taking the time to leave us a positive review, much appreciated.

Catapult Services

Rated 5 out of 5 stars

Excellent training

6 December 2018
Unprompted review
Catapult Services Ltd - First Aid Training logo

Reply from Catapult Services Ltd - First Aid Training

Hi Juliet,

Thanks for taking the time to leave a positive review, much appreciated.

Best wishes,

Catapult Services

Rated 5 out of 5 stars

Kev was extremely helpful and patient

Kev was extremely helpful and patient. Would absolutely recommend!

3 December 2018
Unprompted review
Catapult Services Ltd - First Aid Training logo

Reply from Catapult Services Ltd - First Aid Training

Hi Helene,

Thank you for your kind words and positive review, it is much appreciated.

Best wishes,

Catapult Services

Rated 5 out of 5 stars

Highly recommended!

2 December 2018
Unprompted review
Catapult Services Ltd - First Aid Training logo

Reply from Catapult Services Ltd - First Aid Training

Hi Oliver,

Thanks for your positive review, much appreciated.

Best wishes,

Catapult Services

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look