Catalist Reviews 39

TrustScore 4 out of 5

3.9

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Rated 5 out of 5 stars

We've been purchasing through Catalist for about two years now. Whilst some items are out of stock at times, overall the experience has been great and Catalist has been a wonderful partner in our whol... See more

Rated 5 out of 5 stars

I’m a smaller fish and was worried about working with a new distributor, but Catalist made it easy. They walked me through everything. Definitely sticking with them long-term

Rated 1 out of 5 stars

They know what they’re doing, the Nice User Interface, they know the entire process of fba warehouse systems. don’t let that fool you. They take your money and stall as long as they can. They save you... See more

Company details

Written by the company

Catalist is a private, AI-native, B2B marketplace that gives retail operators access to leading consumer brands.


Contact info

3.9

Great

TrustScore 4 out of 5

39 reviews

5-star
4-star
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2-star
1-star

Replied to 12% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

Have been working with Elliott at…

Have been working with Elliott at Catalist for the last year or so. He has been our secret weapon and the main reason we've been able to put up record revenue numbers so far this year. All orders have arrived on time and very happy with how things are going thus far.

12 April 2026
Unprompted review
Rated 4 out of 5 stars

4 Stars

We used to juggle dozens of distributor relationships & have been burned before by suppliers with questionable provenance. With Catalist, every single order comes with manufacturer invoices.

29 March 2026
Unprompted review
Rated 1 out of 5 stars

Scammers!

They know what they’re doing, the Nice User Interface, they know the entire process of fba warehouse systems. don’t let that fool you. They take your money and stall as long as they can. They save your card informations, even applepay tokens. They made unauthorized charges 2k on top of 2k. They use a virtual address hence a fake one, anyone can obtain it. I saw the warehouse was some mechanic shop. All fake. I realize when they start putting random dimensions that made no sense to what I bought. Stuff that were prepped and dispatched, The trackings never updated was stuck on label created for weeks. It’s all a scam!!! Contact (fanbasis) that’s another red flag, fanbasis is for content creators not warehouses, call your banks, contact merchant (catalyst) build a case as much proof as possible and submit to your bank. Also all the reviews below are fake, you can tell it’s the most cliche reviews you ever seen.

9 March 2026
Rated 1 out of 5 stars

Stay away

Stay away — Significant inventory and refund issues
I have been dealing with Catalist Group since July 2025 and it has been a nightmare. They failed to deliver over $3,000 worth of inventory to Amazon. After months of "warehouse investigations" and excuses regarding UPS and Amazon, they finally admitted the items were never received. Despite this, they are refusing to issue a monetary refund and are attempting to force a "store credit" for an order they failed to fulfill seven months ago. My capital has been tied up for over half a year with no resolution. Extreme lack of accountability from the sales leadership. Avoid if you value your cash flow.

1 July 2025
Unprompted review
Rated 5 out of 5 stars

Catalist group is 5 star+

I've been working with Catalist group for 2 years, they are without a doubt the best supplier I have. Communication is great and they are constantly improving their website and adding new tools.

12 March 2026
Unprompted review
Rated 5 out of 5 stars

Excellent post sale support

Excellent post sale support, I swear their sales team works 24 hours a day lol. Will not hesitate to refer people to Catalist. They have helped triple my business for the last 18 months.

14 January 2026
Unprompted review
Rated 4 out of 5 stars

Great company

Great company. They'll gonna walk you through in every step until you can do it on your own. Reliable.

8 January 2025
Unprompted review
Rated 1 out of 5 stars

Catalist Group is committing wire fraud…

Catalist Group is committing wire fraud by not issuing a refund for wire transfer made with no goods purchased.
I am filing this complaint for wire fraud and non-delivery of goods. On 6/20/25, I wired an amount of $5,867.15 to a New York–based business, Catalist Group, dba Catalist Collective, for the purchase of goods to be sold on Amazon.
The wire was completed successfully and confirmed by my bank. Despite repeated follow-ups, these goods were ever delivered and a recognized refund has not been made. The business is now refusing to issue a refund and has ceased good-faith communication. This continued refusal to refund constitutes wire fraud by deception. I have documentation including wire confirmations, invoices, emails, and proof of non-delivery. I am requesting investigation and assistance in recovering the funds. This has been confirmed numerous times on Catalist’s side.
Despite repeated follow-ups, no goods were ever delivered and a recognized refund has not been made. The business is now refusing to issue a refund and has ceased good- faith communication. This transaction was induced under false pretenses, and the continued refusal to refund constitutes wire fraud by deception.
I have documentation including wire confirmations, invoices, emails, and proof of non- delivery.
Reports are currently being made to all relevant entities and this will be pursued to the full extent of the law including the BBB.
Avoid working with Catalist Group at all costs! Highly dishonest.

7 January 2026
Unprompted review
Rated 1 out of 5 stars

Catalist Group is committing wire fraud…

Catalist Group is committing wire fraud by not issuing a refund for wire transfer made with no goods purchased.

I am filing this complaint for wire fraud and non-delivery of goods. On 6/17/25, I wired $3,116.80 to a New York–based business, Catalist Group, dba Catalist Collective, for the purchase of goods to be sold on Amazon. The wire was completed successfully and confirmed by my bank. Wire payment of $3,417.00 was sent on June 17th, 2025. Wire payment of $1,507.50 was sent on June 24th, 2025. Amazon inventory purchased at a cost of $1,807.70. My expected refund is $3,116.80. This has been confirmed numerous times on Catalist’s side.
Despite repeated follow-ups, no goods were ever delivered and a recognized refund has not been made. The business is now refusing to issue a refund and has ceased good- faith communication. This transaction was induced under false pretenses, and the continued refusal to refund constitutes wire fraud by deception.
I have documentation including wire confirmations, invoices, emails, and proof of non- delivery.
Reports are currently being made to all relevant entities and this will be pursued to the full extent of the law including the BBB.

Avoid working with Catalist Group at all costs! Highly dishonest.

6 January 2026
Unprompted review
Rated 1 out of 5 stars

Zero stars if I could

Zero stars if I could. Catalist Group is a complete scam that knowingly sells fake, counterfeit products while posing as only sourcing their products directly from the brands.
I bought what was supposed to be a legitimate Silpat baking mat that they were an authorized supplier for. I was the accused by Amazon and the ‘rights owner’ on the Amazon listing of selling counterfeit products. I submitted the products to the manufacturer for validation– every single one came back as COUNTERFEIT.
Throughout this process my Amazon seller account was deactivated costing my thousands in sales every week.
When I contacted Catalist Group directly for their assistance in providing documents showing where they sourced the products they sent the same scripted nonsense: “All our products are 100% authentic.” After I told them Amazon had already ruled the items counterfeit and removed them, they sent me what appeared to be an invoice from another supplier that looked like a third grader built it in Adobe. The invoice was completely redacted – when I asked that they at least show the order number and only redact the pricing they magically “couldn’t find the original.”
Do yourself a favor and never buy anything from Catalist Group, no matter what you see them selling. Total frauds.

1 November 2025
Unprompted review

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