The product is just beautiful - lovely leather and seems very well made. The delivery team that got a very large corner sofa into the room, unpacked, assembled, then moved it around til it was perfec... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The team was on time, courteous, did not damage any other furniture, even wore shoe covers (I dont wear shoes in the house), and made sure to remove all the boxes and packing materials. Although th... See more
Company replied
Had such a lovely experience with Bbhavanisha regarding an order! 😊 She was really friendly, helpful and patient. It’s always nice when you get someone who genuinely wants to help and doesn’t make... See more
Company replied
After waiting patiently until it arrived in Australia, the bedside tables finally arrived home. They are exactly what I was hoping for, built solidly and look lovely in their space in our bedroom. T... See more
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Company details
About Castlery
Written by the company
Castlery is a furniture design brand focused on solving real-life problems with high-quality furniture and home goods. From maximising storage in city apartments, to tablescaping dinners for 30, to building sofas that let kids be kids—we address a wide range of needs and life stages through an approach that puts people first, not trends or industry norms.
Our unique design philosophy combines inventiveness, versatility and craft to create more opportunities for freedom, comfort and beauty at home, without compromising on affordability.
With a global presence that spans multiple markets, we’re here to open everyone’s eyes to the spaces they already have, and all the life that’s waiting to be lived in them.
Contact info
Castlery Inc 931 10th ST Modesto CA, 95354, United States
- hello.us@castlery.com
- www.castlery.com
4.6
Excellent
6K reviews
Asks customers to review
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Replied to 100% of negative reviews
Typically replies within 24 hours
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Senna did a great job :)
6 September 2026
Unprompted review
Reply from Castlery
Hello Sarah,
Thank you for the lovely shoutout! 😊 We’re so glad Senna made your Castlery experience a great one. We appreciate the support!
Hanim was wonderful and quick to respond
Hanim was wonderful and quick to respond
6 September 2026
Unprompted review
Reply from Castlery
Hello Alexis,
Thank you for the lovely feedback! 😊 We’re glad Hanim made your Castlery experience a positive one with wonderful and prompt support.
Nadia was such a great help
Nadia was such a great help! Super responsive and professional. Great experience working with her!
6 September 2026
Unprompted review
Reply from Castlery
Hi Melissa,
Thank you for sharing this with us! We’re so glad Nadia could make your experience feel smooth and well supported, always being there when you needed a hand. We’ll be sure to pass your lovely recognition on to Nadia, as we know it will mean so much to her 🤍
Great Experience
Surina and Hafiza went out of their way to assist me with purchasing our expandable table and eight chairs.
Great service in every way.
5 September 2026
Unprompted review
Reply from Castlery
Hi Verba,
Thank you for the wonderful feedback! We’re so glad Surina and Hafiza went above and beyond to assist with your expandable table and eight chairs. We’ll be sure to share your kind words with them. We truly appreciate your support!
Delivery personnel were great
Delivery personnel were great, delivered and installed so quickly and were kind and attentive. Highly recommend!
5 September 2026
Unprompted review
Reply from Castlery
Hi Stephanie Geary,
Thank you for the wonderful feedback! We’re so glad our delivery team made the experience quick, smooth, and attentive. We truly appreciate your recommendation and hope you enjoy your new furniture!
Hazifa was super helpful and friendly!
5 September 2026
Unprompted review
Reply from Castlery
Thank you so much for the kind words! 🥰 We’re delighted to hear that Hazifa was able to make your experience such a positive one. We’ll be sure to pass along the love! 💛
Senna was so kind and helpful
Senna was so kind and helpful, Lovely chatting with her! Very quick replies!
5 September 2026
Unprompted review
Reply from Castlery
Hello Danielle,
Thank you for the lovely feedback! 😊 We’re so glad Senna made your Castlery experience warm and helpful, with quick replies and a lovely chat along the way!
Excellent delivery experience- team was…
Excellent delivery experience- team was prompt, courteous, friendly and professional.
4 September 2026
Unprompted review
Reply from Castlery
Hello Chelsea,
Thank you for the great feedback! 😊 We’re glad your Castlery delivery experience was prompt, courteous, friendly, and professional from start to finish.
Great experience with Noorhasyimah with…
Great experience with Noorhasyimah with my customer service issue.
3 September 2026
Unprompted review
Reply from Castlery
Hi Keith,
Thank you so much for sharing this! We’re delighted to hear Noorhasyimah was able to assist and make your experience a great one. We’ll be sure to pass along your kind words!
Reply from Castlery
Thank you for the lovely feedback! We’re so happy to hear our team could make your experience smooth and efficient. It means a lot to know you felt well taken care of 🤍
professional, friendly, and efficient
The men who delivered and set up the bed were professional, friendly, and efficient! I was expecting a call 30 minutes before arrival, but instead got a text 15 minutes before arrival (as a warning to others). But everything went well.
2 September 2026
Unprompted review
Reply from Castlery
Thank you for sharing, Lauren! 🤎 We’re so glad the delivery team made setup smooth, friendly, and efficient! We’ll also take note on that 30-minute heads-up-15 minutes is a little too close for comfort.
Got a Mori C-Side Table in Natural
Got a Mori C-Side Table in Natural. Unfortunately, I received a damaged table, so I reached out to their customer service team. They got back to me within one day and kept me updated throughout the process. Special thanks to Bavani & Haris for their great customer service!
25 August 2026
Unprompted review
Reply from Castlery
Hi A.L,
Thank you for sharing this with us! We’re sorry your Mori C-Side Table arrived with an issue, but we’re so glad our team could be there to support you and keep things moving. We’ll be sure to share your lovely recognition with Bavani and Haris 🤍
Chairs came very fast and delivery was…
Chairs came very fast and delivery was smooth.
2 September 2026
Unprompted review
Reply from Castlery
Hi Jason,
Thank you so much for sharing your experience! 😊 We’re glad your Castlery chairs arrived quickly and that everything went smoothly. We truly appreciate your support 💛
Tarmizi was quick to reply when i…
Tarmizi was quick to reply when i needed an address change for my order. And this request was made after midnight. Great customer service
2 September 2026
Unprompted review
Reply from Castlery
Hi Selvin Aceituno Salazar,
Thank you so much for sharing this with us! 😊 We’re glad Tarmizi was able to respond quickly and help with your address change, even after midnight! We’ll be sure to pass along your kind words. Your support means a lot to all of us at Castlery 💛
Great products supported by great…
Great products supported by great service. Special shout out to Kartiny for her help to schedule my delivery
2 September 2026
Unprompted review
Reply from Castlery
Hi Debasri Ghosh,
Thank you so much for your lovely feedback! We’re delighted to hear you’re enjoying your new pieces and that Kartiny was able to make the delivery arrangements smooth and easy. We’ll be sure to pass along your kind shoutout to her!
Outstanding customer service from…
Outstanding customer service from Castlery!
31 August 2026
Unprompted review
Reply from Castlery
Hi Gary,
Thank you for your kind words! We’re glad you had such a positive experience with our service. Your support truly means a lot to us!
Lovely Sofa
Such a pleasure to deal with a company that listens to its customers. Excellent communication, easy to deal with and a lovely sofa toboot. Also thanks for the lovely gesture of the white glove service.
28 August 2026
Unprompted review
Reply from Castlery
You’re making us blush! 🥹 So glad you’re loving the sofa, Sue and that our White Glove team gave it the VIP treatment.
Thank you for choosing Castlery!
Good customer service
Due to our renovation timeline, we had to change the date of delivery a few times. Zami provided good support and service for us! Appreciate it!
1 September 2026
Unprompted review
Reply from Castlery
Renovations have a way of keeping everyone on their toes! 😉 So glad Zami was there to help make all those delivery date changes a little easier. Wishing you a beautiful new space and a smooth finish to the reno! ✨
The response and service was immediate…
The response and service was immediate and very helpful
31 August 2026
Unprompted review
Reply from Castlery
Hi Ritu,
We do love a speedy happy ending! So glad we could be there to help. Thanks for the lovely shoutout! 🫶
Castlery (small harper sideboard chestnut)
Castelry exceeded my expectations from the customer service I received before ordering from Surina (answering queries regarding the item I wished to purchase), the item that was delivered which was exactly what I hoped it would be (always difficult to be sure of when it has only be seen online!) and the prompt and professional delivery.
29 August 2026
Unprompted review
Reply from Castlery
Hello Natalie,
Thank you for the wonderful review! 😊 We’re delighted Castlery exceeded your expectations, from Surina’s helpful guidance before your purchase to receiving a piece that was just what you hoped for. Great to hear the prompt and professional delivery completed the experience!
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