Great range, competitive prices and no-hassle returns when I previously had to send back something that didn’t fit. Delivery has always been very quick too, with my orders all processed and dispatched... See more
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Review summary
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Reviews shaping this summary
Excellent service and value. Castleberg had the brand and model of trail shoe I needed, at a less expensive price and with faster delivery than the actual shoe manufacturer. They were well packed fo... See more
Very competitive prices and super helpful. Nothing was too much trouble. I felt a valued customer. I can’t recommend them highly enough and was so happy with their service and delivery times that I re... See more
Delivery was prompt, the price was very reasonable and it was properly packaged to avoid leaking of the product. AND it was in stock, when our local high street outdoor store (naming no names) had de... See more
Company details
Written by the company
Castleberg Outdoors is a specialist independent outdoor retailer first established in 1987. Aside from some of the best prices, we are hugely focused on customer service. Expert advice, delivering on time, answering emails or calls – it’s important to us to get it right and make you delighted – it means (hopefully) you’ll come back again. Why are we different? How do we do things? – We believe our strength is in our staff, our shop and what we sell. Our staff because everyone who works for us has a passion for the outdoors, knows the gear inside out and is committed to doing their best for customers. Our shop because it means we talk to customers face to face every day, we learn about what you need and how we perform. What we sell because we have an unrivalled range in our core brands and what we stock is technical, high performance gear – our hope is that you’ll be delighted with what you buy, it’ll perform brilliantly and give years of service.
Castleberg Outdoors Details
Written by the company
Contact info
Cheapside, BD24 9EW, Settle, United Kingdom
- 01729 823751
- enquiries@castlebergoutdoors.co.uk
- www.castlebergoutdoors.co.uk
4.9
Excellent
5K reviews
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Replied to 50% of negative reviews
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Ordering was easy and I was kept…
Ordering was easy and I was kept informed of the delivery process, only niggle was delivered was on the slow side but hey perfection doesn’t exist. Thanks
24 May 2026
Good service and products
I ordered originally through Amazon but couldn’t get what I wanted this time through Amazon so went on Castleberg website and ordered direct from them. Good delivery time. Pleased with my purchase. All good.
22 May 2026
fast delivery
fast delivery, they offered better price for the shoes than other sites. I m very happy with the purchase. The shoes are great quality. Thanks!
23 May 2026
Excellent service from an independent, family-run outdoor gear retailer
I got a tick remover for free in a magazine for walkers years ago but lost it a couple of years back. I was very disappointed because it was such a great design. After regular searches on line I eventually found exactly the same type advertised by Castleberg Outdoors. No fuss, good price, free delivery, and arrived within the stated timescale. Happy customer.
23 May 2026
Good service and price!
The price for my UD Mountain Vest was very competitive. It was delivered on time and well packaged.
Great job!
23 May 2026
We've had three pairs of mid-price boots ...
We've had three pairs of mid-priced boots off Castleberg recently and all have been excellent - great advice every time. Wide feet? bunions? Awkward size - these guys have it all. And the products are so wellmade compared to high street chain stores.
16 May 2026
I can happily recommend Castleberg Outdoors!
I bought a pair of HOKA kaha3 from this company as I do 'rucking' (yes, it is a thing!), and I also realised that the criteria I needed for the boots was going to cost the thick end of £200.00 plus!
Fortunately, I stumbled across Castleberg Outdoors during a lengthy Internet trawl.
Not only did they have the boots I wanted in stock, and in my size, they were also cheaper with this company than anywhere else I could find.
It was a nice, easy transaction. The boots arrived safely, and well packaged within a couple of days, so I have no complaints whatsoever.
Happy customer = returning customer!
10 March 2026
Unprompted review
Prompt delivery good value
Prompt delivery. Well packed. Good value. Outdoor Research stockist, what's not to like. Thank you castleberg
16 May 2026
Return and Exchange
On this occasion I needed to return an item and exchange for a bigger size. I returned the item on Tuesday and received a brand new item on Friday. I was impressed with the quick turnaround and no fuss return. I'll be ordering a second one very soon.
15 May 2026
Great local company to deal with
Great local company to deal with. Always very competitive on price and fantastic selection of outdoor gear. Staff always very friendly and helpful both in person in the shop or over the phone. I ordered online and the item was dispatched quickly.
Very pleased with the item of clothing ordered
14 May 2026
Excellent service
Excellent service. First time purchase from Castleberg. The ordering process was smooth and dispatch fast. I got a really good price for my OMM waterproof trousers.
Thoroughly recommend Castleberg!
20 May 2026
Unprompted review
All straightforward
8 May 2026
Product was great quality as always &…
Product was great quality as always & arrived within a couple of days of ordering. Have ordered a few things in the past & service always been great.😊
6 May 2026
Always buy the socks with toes in from…
Always buy the socks with toes in from this company, they are brilliant. Also buy 4 get one free on socks! Speedy delivery and free postage...wish all companies were like this one!
10 May 2026
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