Had a minor issue with a freestanding bath mixer tap purchased over a year ago. Emailed today. Received an immediate and very helpful response from lovely Zoe. No quibbling. Replacement parts on way.... See more
Company replied
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Review summary
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Everything about the cast iron bath company has been a positive experience. They had everything we needed in polished nickel (which can be tricky to find) and in stock at short notice. The customer se... See more
Company replied
Cast Iron Co were prompt and articulate from the off. I’ve previously used other online bathroom suppliers who all pale into rubbish compared to this bunch. The responsiveness and care was quite exce... See more
Company replied
This is the only company I’ll ever buy a shower or taps from for now onwards. They are the nicest, kindest company I’ve ever bought from. Nothing is too much trouble, they are quick to reply and reso... See more
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Company details
About The Cast Iron Bath Company
Written by the company
About The Cast Iron Bath Company
The Cast Iron Bath Company is a leading supplier of bathroom fixtures and fittings with specific focus on providing products in a large range of finishes and colours. Brassware is available in Chrome, Polished Nickel, Brushed Nickel, Polished Brass, Brushed Brass and Matt Black; Baths can be painted in any colour of choice; and Concrete Basins are available in a large range of popular colours.
We are really excited to share our range of unique product designs and our team of experts are always happy to answer questions and give guidance. You can reach us on 01723 585896.
Established in 2006, we are a family owned business who take pride in the quality of products supplied and our personal approach to customer service.
Our Mission
Our purpose is simple - we want to enable our customers to create the bathroom of their dreams in a time-frame that matches their needs.
We maintain a high-availability approach to stock levels in our own product lines. Our own brand taps, showers and concrete basins are available for next day dispatch and baths are often available within 3 days unless custom painting is required, in this case then our lead times are 7 to 10 days. Visit our website for more details.
Quick Links
Contact info
Aurora House, Hopper Hill Road, YO11 3YS, Scarborough, United Kingdom
- 01723 585896
- sales@castironbath.co.uk
- www.castironbath.co.uk
4.8
Excellent
522 reviews
Replied to 80% of negative reviews
Typically replies within 1 week
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Reliable on order and on delivery
16 April 2025
Reply from The Cast Iron Bath Company
Thank you for taking the time to leave a review of the service you received from the team at the Cast Iron Bath Company. We really appreciate you taking the time to leave your positive feedback!
Prompt service
9 April 2025
Reply from The Cast Iron Bath Company
Thank you for taking the time to leave a review of the service you received from the team at the Cast Iron Bath Company. We really appreciate you taking the time to leave your positive feedback!
Excellent customer service on my order.
Excellent customer service on my order.
Kirsten in their Customer Service/Sales team kept me fully informed from start to finish - with a delivery on the date it was expected!
Highly recommended.
28 March 2025
Reply from The Cast Iron Bath Company
Thank you for taking the time to leave such a lovely review of the service you received from Kirsten at the Cast Iron Bath Company. We really appreciate you taking the time to leave your positive feedback!
First class!!!
I can't recommend this company enough. Amazing customer service, friendly and helpful advice, and outstanding products!
31 March 2025
Reply from The Cast Iron Bath Company
Thank you for taking the time to leave such a lovely review of the product and service you received from the team at the Cast Iron Bath Company. We really appreciate you taking the time to leave your positive feedback! We are so looking forward to seeing your amazing bathroom complete and sharing some of your lovely images!
Reply from The Cast Iron Bath Company
Thank you for taking the time to leave such a lovely review of the product and service you received from the team at the Cast Iron Bath Company. We really appreciate you taking the time to leave your positive feedback!
Great service!
Very easy to order online. Also phoned and the person I spoke to was efficient and helpful. Was sent a follow up email and given a date for delivery. I received my goods on time from a lovely driver!
1 April 2025
Reply from The Cast Iron Bath Company
Thank you for taking the time to leave such a lovely review of the service you received from the team at the Cast Iron Bath Company. We really appreciate you taking the time to leave your positive feedback!
The team couldn’t have been more…
The team couldn’t have been more helpful and we are extremely happy with all of our radiators!
11 March 2025
Reply from The Cast Iron Bath Company
Thank you for taking the time to leave such a lovely review of the products and service you received from the Cast Iron Bath Company. We really appreciate you taking the time to leave your positive feedback!
Reply from The Cast Iron Bath Company
Thank you for taking the time to leave such a lovely review of the products and service you received from the Cast Iron Bath Company. We really appreciate you taking the time to leave your positive feedback!
Website easy to navigate
Website easy to navigate. Item arrived in timely fashion. Thank you
21 March 2025
Reply from The Cast Iron Bath Company
Thank you for taking the time to leave your review of the service you received from the Cast Iron Bath Company. We really appreciate you taking the time to leave your positive feedback!
The Cast Iron Bath Co are a delight to deal with
I bought a new Bath Tap on Stands from The Cast Iron Bath Co for our traditional stand alone bath to replace some Burlington Taps which were continually dripping - despite fitting new cartridges. The Burlington after sales service is non existent so I had no choice but to replace. The Cast Iron Bath Co by contrast were a delight to deal with - the Tap arrived on the specified date and the product is superb. Highly recommend.
William James
14 March 2025
Reply from The Cast Iron Bath Company
Thank you for taking the time to leave such a lovely review of the products and service you received from the Cast Iron Bath Company. We really appreciate you taking the time to leave your positive feedback!
Reply from The Cast Iron Bath Company
Thank you for leaving your review of the service you received from the Cast Iron Bath Company. We really appreciate you taking the time to leave your positive feedback!
I’m leaving a 3 star review because my…
I’m leaving a 3 star review because my recent purchase is a direct replacement of the toilet seat I bought a little more than a year ago…the metal hinge snapped. The price is also 35% higher. These should be be built to last longer than this.
14 March 2025
Reply from The Cast Iron Bath Company
Thank you for leaving your feedback regarding the purchase of your toilet seat. While your original purchase was outside the warranty period, we do understand your concerns. The current version of this toilet seat has been upgraded to solid wood which is why the price had increased. We sincerely appreciate your input, as it helps us continue to refine our products and services.
Reply from The Cast Iron Bath Company
Thank you for leaving your review of the service you received from the Cast Iron Bath Company. We really appreciate you taking the time to leave your positive feedback!
Reply from The Cast Iron Bath Company
Thank you for leaving your lovely review of the tapware you received from the Cast Iron Bath Company. We really appreciate you taking the time to leave your positive feedback!
Great products and service
Really good products and excellent customer service at this company. Highly recommend.
7 March 2025
Reply from The Cast Iron Bath Company
Thank you for leaving your lovely review of the products and service you received from the Cast Iron Bath Company. We really appreciate you taking the time to leave your positive feedback!
Purchase of brass tapware
Gabbie at CIBC was extremely helpful and knowledgeable. I have no hesitation in recommending this Company.
30 January 2025
Reply from The Cast Iron Bath Company
Thank you for leaving your lovely review of the service you received from Gabbie and the team at the Cast Iron Bath Company. We really appreciate you taking the time to leave your positive feedback!
Excellent company to deal with
Excellent company to deal with . Great product . Highly recommend
5 March 2025
Reply from The Cast Iron Bath Company
Thank you for leaving your lovely review of the products and service you received from the Cast Iron Bath Company. We really appreciate you taking the time to leave your positive feedback!
Highly professional team both sales and…
Highly professional team both sales and when I had to return an item - both processes dealt with swiftly and with professionalism. I’d have no hesitation in ordering again from them as quality of products exceptional
19 February 2025
Reply from The Cast Iron Bath Company
Thank you for leaving your lovely review of the products and service you received from the Cast Iron Bath Company. We really appreciate you taking the time to leave your positive feedback!
Beautiful product portfolio
Beautiful product portfolio, excellent CS both pre & post sale. They’ve always gone beyond our expectations. Thank you to Zoe and all the team.
6 March 2025
Unprompted review
Reply from The Cast Iron Bath Company
Thank you for leaving your lovely review of the products and service you received from Zoe and the Cast Iron Bath Company. We really appreciate you taking the time to leave your positive feedback!
Always a pleasure to deal with
20 February 2025
Reply from The Cast Iron Bath Company
Thank you for leaving your lovely review of the service you received from the Cast Iron Bath Company. We really appreciate you taking the time to leave your positive feedback!
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