Ive been using Casinoways and their sister site Betti for a while now. Ive never had any issues with their site and upon my first withdrawal the funds were received within a few days. I feel... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Avoid at all costs! This casino is NOT licensed as they claim to be. While casinoways.com is licensed, casinoways1.com is not. They also partake in questionable payment practices includin... See more
Company replied
Shocking site, let me deposit multiple times, but when it comes to withdrawal they need to see every id yav ever had and proof of every letter sent to you in the last 150 decades ha. Why let you depos... See more
Company replied
This “casino” is disgusting. They take your money with no verification but when you win and try and withdraw they ask for multiple documents only to reject them and keep asking you to submit again. Th... See more
Company replied
Company details
Written by the company
After decades behind the scenes, we grew tired of the "copy-paste" casino experience and built CasinoWays to be the antidote: a transparent, high-octane hub for players who demand more. We’ve stripped away the "robotic" feel of traditional sites, replacing generic bonuses with perks that evolve in real-time based on your unique playstyle—ensuring every player is treated like their own VIP. Our library is strictly curated with no filler, featuring only the fairest and most engaging slots and live games on the market, all backed by bank-grade security and the payment methods you already trust. By handling the logistics and "boring stuff" in the background, we’ve created a seamless, player-first environment where safety and adrenaline live side-by-side. CasinoWays: Real Transparency. Real Excitement.
Contact info
United Kingdom
- www.casinoways1.com
You should know
2.1
Poor
119 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I never had an issue they asked me for…
I never had an issue they asked me for the documents it couldn’t be scanned. I sent everything right they approved and then I got my money it was 390€ and I got everything in pounds. I don’t understand the bad reviews.
Talk with the casino chat
31 August 2024
Unprompted review
Do not play
Do not play ! They never pay your wins , never !!!!
They always ask you patient to wait relevant department to process withdrawal. I been waiting for 7 days still wait until I lost all my money 15k ! They are fake company , disgrace company.
30 August 2024
Unprompted review
Reply from Casinoways1
Hello, we hope your concerns have been resolved since your initial comment.
We recently claimed this profile and are now reviewing comments from the past few months. If you still require assistance, please reach out to our support team at support@casinoways.com, and they’ll be happy to help with any outstanding issues.
Thank you for your patience as we strive to address all feedback thoroughly
Reply from Casinoways1
Hello, and thank you for sharing your experience!
We hope you've continued enjoying your time with us. If there's anything you'd like assistance with or feedback you'd like to share, please don't hesitate to reach out to our support team at support@casinoways.com.
Your satisfaction is our priority—happy gaming! 🎉
Actually had no problem deposited lost…
Actually had no problem deposited lost but have now deposited and won and money has been processed in less than 24 hours I did verify 1st so I think that's the best way great games bonus buys and no lag like a lot of other casinos.
19 August 2024
Unprompted review
Reply from Casinoways1
Hello,
Thank you for your detailed feedback and sharing your positive experience with us! It's great to hear that your withdrawal was processed swiftly and that you're enjoying the games without lag. Verifying your account early is indeed the best approach for a seamless process.
If there's ever anything you need assistance with, feel free to contact our support team at support@casinoways.com—we're here to help! Happy gaming!
Thieves stay clear no matter how many…
Thieves stay clear no matter how many times you upload documents they declined again and again and again so you ain't getting no where with them don't I repeat DON'T deposit money your not getting anything back from these scams SAMMER I even sent a picture of well you know for source of income and they said it was dicklind hahaha and I have now had multiple companies contact with items of purchase I know nothing about
17 August 2024
Unprompted review
Reply from Casinoways1
Hello,
We hope all was resolved in the meantime. As we've recently claimed this profile, we're addressing comments from the recent past to ensure no issues are left unresolved.
If you still need assistance, please reach out to our support team at support@casinoways.com with all relevant details so we can investigate your case thoroughly and provide the help you need.
Thank you for bringing this to our attention, and we’re here to assist further if required.
Scam
Scam, you can open multiple accounts, they send you verification code to your phone number, you can put random numbers and that’s fine, then when you try to deposit they try to take money from your account without checking your age, avoid, people avoid, scam
9 August 2024
Unprompted review
Reply from Casinoways1
Hello,
We hope this matter has been resolved in the meantime. Since recently claiming this profile, we're reviewing past comments to ensure that all issues have been addressed appropriately.
We take player safety and compliance seriously, including age verification and account integrity. If there are lingering concerns or specific details you'd like us to investigate further, please contact our support team at support@casinoways.com so we can assist you directly.
Thank you for your feedback, and we’re here to help if needed!
Very disappointed , lost trust
Bought Bonus spins from the shop, completed the wagering and converted them to the €100 maximum limit, then played with the €100 and turned it to €300, I placed a withdrawal for the €300 and it was cancelled and €100 was returned to my balance , they kept €200.
6 August 2024
Unprompted review
Reply from Casinoways1
We understand this comment might be from some time ago, and we’re revisiting older reviews to ensure all matters are addressed. Bonus terms, including withdrawal limits, are designed to keep things transparent, but if there's any misunderstanding, we’d love to clarify.
Please don’t hesitate to contact support@casinoways.com with your details. Our team is ready to look into it and assist further.
Won’t accept a bank statement as proof…
Won’t accept a bank statement as proof of address unless they can see all personal information including account number and sort code.Without being verified they won’t allow you to withdraw so they want information they’re not entitled too so you can withdraw but then you give them all they need to defraud you. Within a day of using the site I had 2 fraud attempts on my card and this site was the only place I’d used that card in 2 weeks. Asked for my account to be closed and was told chat agents can’t do it so had to email the support. Waiting for their response. I expect however that like other sites they won’t do it and will either add a bonus or just completely ignore it. Until you threaten legal action then amazingly they receive that email and do something about it. Avoid this site at all cost
3 August 2024
Unprompted review
Reply from Casinoways1
We take security seriously, and our verification process is designed to ensure the safety of all players. When it comes to document verification, we may require full visibility of certain details for the account's security. If you're experiencing issues with verification or account closure, please contact support@casinoways.com for further assistance. The team will review the situation and work to resolve any outstanding matters.
Loads of verification then refuse to process withdrawals
Loads of verification required which is normal, but then refuse to process the withdrawal until they've left it reversible for days.
Waiting on a withdrawal but hold them for as long as possible.
27 July 2024
Unprompted review
Reply from Casinoways1
We understand your concerns regarding the withdrawal process and the time it takes to complete. Verification is indeed a standard practice across the industry, implemented to ensure security and compliance with regulations. However, delays during processing can understandably be frustrating.
Withdrawal reversals are optional, and funds are processed as soon as all verification and compliance checks are complete. If you feel your case is taking longer than expected, we recommend contacting our support team at support@casinoways.com with the details of your situation so they can assist you further.
We are committed to ensuring a fair and secure experience for all players and appreciate your patience as we work to resolve this for you.
This “casino” is disgusting
This “casino” is disgusting. They take your money with no verification but when you win and try and withdraw they ask for multiple documents only to reject them and keep asking you to submit again. This is a repeated process. All the while they return your requested withdrawal. They are preying on vulnerable people addicted to gambling, knowing returning the deposit will allow them to continue gambling and lose it all. Use a casino regulated in the UK and NEVER go near these scam artists. They will take your money without question but you will NEVER, EVER receive anything you win.
25 July 2024
Unprompted review
Reply from Casinoways1
We understand that this comment may be from some time ago, and we’re revisiting older reviews to ensure all concerns are fully addressed.
We take all feedback seriously, and we are committed to resolving any issues you may have experienced. We also want to highlight that we offer secure self-exclusion options and multiple account restrictions for players who feel they may have any gambling-related concerns.
If you have unresolved issues or require further assistance, please feel free to reach out to our support team at support@casinoways.com with additional details, and we’ll work to assist you as quickly as possible.
Avoid! Transaction & Money Laundering Practices
Avoid at all costs!
This casino is NOT licensed as they claim to be. While casinoways.com is licensed, casinoways1.com is not.
They also partake in questionable payment practices including a form of money laundering known as Transaction Laundering in which they use fake third party merchants and incorrect MCC codes to bypass in country laws as well as MasterCard & Visa rules and regulations.
They also offer no real player protection tools for vulnerable players.
Play at your own risk!
8 July 2024
Unprompted review
Reply from Casinoways1
While this comment is from a while ago, we're actively revisiting earlier feedback to make sure we resolve any outstanding issues. We want to clarify that our platform operates under secure and regulated practices. Casinoways.com is fully licensed and adheres to strict regulations. Casinoways1 is a domain operating under the same license. If you believe there has been an issue with your experience, please reach out to us with the specifics so we can investigate thoroughly.
Regarding player protection, we offer secure self-exclusion options and multiple account restrictions for players who feel they may have any gambling-related concerns. We also follow industry standards to ensure the safety of all transactions.
If you have unresolved concerns, please contact our support team at support@casinoways.com, and we’ll be happy to assist.
Reply from Casinoways1
We realize this feedback might be older, and we're currently revisiting it to ensure that all concerns are thoroughly addressed. If you're experiencing difficulties with our platform or suspect any issues related to payments or operations, we encourage you to contact our support team directly at support@casinoways.com for clarification.
For players, UK players included, of course, we strive to maintain full compliance with the relevant regulations and offer secure options for responsible gaming.
CASINOWAYS ON HOW TO SCAM THE PUBLIC
CASINOWAYS ON HOW TO SCAM THE PUBLIC. MAKE A DEPOSIT THEN WIN AND TRY TO WITHDRAW PMSL YOUVE NO CHANCE. THEY ALSO DO NOT HOLD A UK GAMBLING COMMISSION LICENSE SO REPORTED TO ACTION FRAUD AS ITS A CRIME TO TAKE MONEY FROM A BRITISH CITIZEN WITHOUT A LICENSE ALSO REPORTED THE CASE TO THE BANK TO TRY AND GET A REFUND BUT THIS COULD TAKE LONGER THAN 8 WEEKS TO INVESTIGATE SO YOUVE ALL BEEN WARNED DO NOT JOIN CASINOWAYS UNDER ANY CIRCUMSTANCES BECAUSE YOU WILL REGRET IT. 5 MONTHS LATER AND THEY ARE STILL PRETENDING TO LOOK AT TO RESOLVE THE CASE THIS LOT SHOULD BE BEHIND BARS
5 July 2024
Unprompted review
Reply from Casinoways1
Although this comment may not be recent, we are taking the time to revisit older reviews to ensure that any unresolved matters are handled appropriately.We would like to assure you that we operate in full compliance with the applicable laws and regulations for online gaming. We do not engage in any activities that would harm our players or their experiences.
If you are facing issues with a withdrawal or have any other concerns, please reach out to our support team at support@casinoways.com, where we are dedicated to assisting our players and resolving any outstanding matters.
Thank you for bringing this to our attention. We value your feedback and are committed to providing a fair and secure environment for everyone.
Deposited and changed the goal posts
Deposited and changed the goal posts . Once requested withdrawl cant get into the site anymore . Think gonna raise fraud at bank
25 June 2024
Unprompted review
Reply from Casinoways1
While this comment may be from a while ago, we're actively revisiting earlier feedback to make sure we resolve any outstanding issues.
It's concerning to hear about the issues you've encountered, hope everything is solved by now. If you are experiencing difficulties accessing your account or have any concerns regarding withdrawals, please contact our support team at support@casinoways.com. We're here to assist and resolve any issues as quickly as possible.
Another criminal shoddy on line casino
Like others already confirmed- shoddy customer support, not registering winners properly and finishing with hoarding your money, avoid, shout from a roof top it's a con artist.
6 June 2024
Unprompted review
Reply from Casinoways1
We apologize for any frustration caused by your experience. If you feel your issue remains unresolved, we encourage you to reach out to our support team at support@casinoways.com. We are here to help and ensure a smooth experience for our players.
In addition, for players who might find themselves facing any challenges, we offer a variety of responsible gaming tools, including self-exclusion and account restrictions, to help maintain control. If you're feeling uncertain, we're more than happy to provide assistance in managing your account and any concerns you may have.
This site should never be allowed a…
This site should never be allowed a license over £200 spent not 1 bonus, this site needs to be closed down, please everyone stay away
5 June 2024
Unprompted review
Reply from Casinoways1
We recognize that this comment could be from some time ago, and we're diligently going through past reviews to ensure all matters are fully resolved. It seems you’ve had a negative experience, and we value your feedback. If you haven’t done so already, please contact our support team at support@casinoways.com, and we’ll investigate the situation to ensure any outstanding matters are handled appropriately.
We want to make sure that all players have a positive experience with us, and your feedback helps us continue improving. If there’s anything specific you’d like us to address, please let us know.
Do not put your money on this site…
Do not put your money on this site massive scam will never let you withdraw no matter how much you try they just keep asking for more personal details and until they pretty much have access to your wife you got no chance receiving any funds
3 June 2024
Unprompted review
Reply from Casinoways1
we are revisiting all reviews to ensure that any unresolved matters are handled appropriately.
We understand that withdrawals and verification can sometimes cause frustration. If this matter has not yet been resolved, we encourage you to reach out to our support team at support@casinoways.com. They are available to assist with any outstanding issues and to ensure everything is handled properly.
Got up to £1200 real money not bonus…
Got up to £1200 real money not bonus and I gave them everything including my dental records and they kept moving the goal posts. They do not want to pay out at any cost. Live chat is disingenuous and lie over and over again. Avoid like the plague because they wont pay out. C u n t s if I lived in America I'd be down there with my rifle they pissed me off that much
30 May 2024
Unprompted review
Reply from Casinoways1
We would like to understand the full context of your experience. If the situation remains unresolved, we encourage you to reach out to our support team at support@casinoways.com with any details so they can further investigate and assist you in resolving the matter. We want to ensure a fair experience for all players.
Thank you for your patience as we work to address all concerns.
Superb !!
Superb !!! Funny how people are so quick to write a bad review just cost they lost some money.. if you don’t want to lose money then don’t gamble !!! I’ve had absolutely no problems with withdrawals an I have to say one off THE best selection of slots I’ve seen !! Try the Nolimit Slots they are awesome
28 May 2024
Unprompted review
Reply from Casinoways1
Thank you for your kind feedback! We truly appreciate your positive experience and are happy to hear that you've enjoyed the variety of slots available, especially the Nolimit Slots. It's always great to know that players are having fun and receiving timely withdrawals.
We do understand that gambling is not for everyone, and it's important for players to engage responsibly. Should you have any questions or need assistance, our support team is always ready to help.
Thank you for being part of our community!
Wish I’d read these reviews first
Wish I’d read these reviews first, SCAM site
Easily take your money and then change their terms once you’re in.
My 200 free spins bonus was advertised as 1x wagering, suddenly turned into 35x once I got the spins
Minimum withdrawal is 20 euro in their terms. Once you try to withdraw, it suddenly becomes 100 euro
Avoid at all costs
27 May 2024
Unprompted review
Reply from Casinoways1
We want to clarify that our terms and conditions are set to ensure fairness for all players. If any confusion has occurred with bonuses or withdrawal limits, we'd like to investigate this thoroughly. If this is still not resolved, please reach out to our support team at support@casinoways.com with all the details, and we’ll look into it promptly to make sure everything is sorted.
We strive for transparency and fairness in all our dealings and would appreciate the opportunity to resolve any ongoing concerns.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.