CashNetUSA Reviews 

41,069
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 2,158 reviews, reviewers overwhelmingly had a great experience with this company, often highlighting the overall ease of borrowing. Customers appreciate how fast and simple the process is to obtain funds, noting that money is deposited quickly when unexpected financial emergencies arise. Consumers frequently praise the customer service team for being extremely helpful, polite, and knowledgeable during phone interactions and support calls. Some reviewers were not happy with the extremely high interest rates and the expensive repayment amounts required by the loan agreement. People also noted that their scheduled payments mostly cover fees and interest rather than significantly reducing the actual principal balance over time.

What people talk about most

Payment

Customers had ambiguous experiences with payment, with many reviewers praising the fast same-day funding and... See more

Service

Reviewers highlight positive aspects of service, frequently praising the quick loan options and professional... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting that representatives are helpful,... See more

User experience

Users describe satisfaction with the user experience, highlighting that everything is simple and easy to... See more

Price

People report negative experiences with price, expressing widespread dissatisfaction over extremely high... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Its nice to be able to borrow again as i pay on my current loan and that I am offered an increase as well. However your company like most loan companys in this country set the interest rate so high th... See more

Rated 5 out of 5 stars

I got fast approval and signed my paperwork all online. The interest rate is 285% but i needed to get some bills paid. Just make sure you read everything before you sign. Other than that my experience... See more

Rated 5 out of 5 stars

Rapid decision, financing approved and sent to my bank the same day. Although interest rates are high, it can be an incredible asset to tide one over! All was completely done by phone in just a few mi... See more


Company details

  1. Non-Bank Financial Service
  2. Financial Institution
  3. Loan Agency

About CashNetUSA

Written by the company

CashNetUSA logo

Same-Day Deposit Available
If approved before 1:30 p.m. CT Monday – Friday†

Instant Decision*
Receive an immediate decision

Quick Application
Apply online in minutes


CashNetUSA can get you the funds you need. Whether or not you have a perfect credit score, you deserve equal access to credit. That's why we do our best to consider your overall finances — not just the number on your credit report. Our alternative credit check makes it possible for those with less-than-perfect credit to be approved.* So you can be the hero of your finances.

*CashNetUSA is not a lender in all states. CashNetUSA and third-party lenders use various credit reports, data sources and application information as part of their underwriting. Not all applications are approved. Approval and loan terms vary based on applicant qualifications and by state. See Rates & Terms for details. Decision may take longer if additional verification or documents are required.

†Applications approved before 1:30 p.m. CT Monday-Friday are generally funded same business day, subject to your bank's processing times. Applications approved other times are generally funded the next business day. Some applications may require additional verification. In such cases, if approved, funds will be disbursed by the following business day after the additional verifications are complete.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

41K reviews

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4.4

All reviews

(41,069)

2,163 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Don't make and error or your DENIED

I applied and entered in a Bank account that wasn't accepted and rather than allowing me to continue I should have been given an error code for an acceptable payment method. Instead, CASHNETUSA denies your application and refuses to let you make changes and/or reapply. How's that for costumer support and relations.

23 September 2026
Unprompted review
CashNetUSA logo

Reply from CashNetUSA

Hi Brittany,

We are sorry that we could not meet your banking preference needs. Many factors go into our customer bank account eligibility, and we strive to make reasonable decisions for our company and customers. Feedback and suggestions are always being evaluated and we will share your feedback with our teams.

Rated 1 out of 5 stars

WAY TOO Expensive!!

WAY TOO Expensive!!! INTEREST WAY TOO HIGH!!

24 September 2026
Unprompted review
CashNetUSA logo

Reply from CashNetUSA

Hi Teresa,

CashNetUSA works to match our customers with our best possible offer based on their financial eligibility. Our customers are presented with their complete offer details before signing the contract. If you have a question about your specific offer, feel free to contact us at https://www.cashnetusa.com/contact-us.html

Rated 4 out of 5 stars

Great service

Web site works well, and always available. Making a request works well. Never had a bad experience with you.

20 September 2026
Unprompted review
Rated 1 out of 5 stars

When I tried to extend my loan payments…

When I tried to extend my loan payments out to make them more affordable, I was told that they couldn't do that. I have to call every other week to have payments moved. They will not work with you at all.

21 September 2026
Unprompted review
CashNetUSA logo

Reply from CashNetUSA

Hi Lisa,

We’re sorry to hear that you had a bad experience, and want to thank you for providing valuable feedback. For further assistance, please contact our dedicated CashNetUSA Customer Service team at (888) 801-9075 or via email at support@cashnetusa.com.

Rated 1 out of 5 stars

Can't even provide basic info

They cannot even tell me basic information on when I can apply again after being denied due to using an inadequate bank to try and apply. After fixing the issue it just now keeps saying due to previous loans, and when contacting customer support they just said to write to them and apparently they can't access basic information of their own system.

21 September 2026
Unprompted review
CashNetUSA logo

Reply from CashNetUSA

Hi Mike,

Many factors go into determining your eligibility and you can always check your eligibility by logging into your account at CashNetUSA.com. If you are not eligible today, you may still become eligible in the future!

Rated 1 out of 5 stars

Why the hell are my payments costing more?!?

Why the hell are my payments costing more and more?! They used to be like 235 dollars, now they're almost 300 and I have more credit now what the hell is actually happening?!?? You guys suck ass!!!!

18 September 2026
Unprompted review
CashNetUSA logo

Reply from CashNetUSA

Hi Ryan,

CashNetUSA works to match our customers with our best possible offer based on their financial eligibility. Our customers are presented with their complete offer details before signing the contract. If you have a question about your specific offer, feel free to contact us at https://www.cashnetusa.com/contact-us.html

Rated 1 out of 5 stars

Wish I only had to pay once a month

18 September 2026
Unprompted review
CashNetUSA logo

Reply from CashNetUSA

Hi Customer,

CashNetUSA works to match our customers with our best possible offer based on their financial eligibility. Our customers are presented with their complete offer details before signing the contract. If you have a question about your specific offer, feel free to contact us at https://www.cashnetusa.com/contact-us.html

Rated 1 out of 5 stars

I did not receive my loan it was due to…

I did not receive my loan it was due to your lying and bad security I want my loan given to me and I want it now

18 September 2026
Unprompted review
CashNetUSA logo

Reply from CashNetUSA

Hi Adam,

We’re sorry that we didn’t meet your expectations. To discuss further with a member of the team, please contact our dedicated CashNetUSA Customer Service line at (888) 801-9075.

Rated 5 out of 5 stars

Rapid decision

Rapid decision, financing approved and sent to my bank the same day. Although interest rates are high, it can be an incredible asset to tide one over! All was completely done by phone in just a few minutes! Very fair and rapid service.

16 September 2026
Unprompted review
Rated 1 out of 5 stars

Don’t ever use this company.

Have repeatedly had to call to have stuff adjusted/handled as their customer service does not respond to emails. Every time I’ve spoken to a representative they’ve spoken to me as if I’ve personally offended them with my questions and concerns. Had my payment date moved from Wednesday to Friday and then they decided to start charging me on Tuesday’s instead. This company is such a joke.

17 September 2026
Unprompted review
CashNetUSA logo

Reply from CashNetUSA

Hi Skye,

We’re sorry to hear that you had a bad experience, and want to thank you for providing valuable feedback. For further assistance, please contact our dedicated CashNetUSA Customer Service team at (888) 801-9075 or via email at support@cashnetusa.com.

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