Cartrix Reviews 

48
TrustScore 3.5 out of 5

3.6

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Rated 2 out of 5 stars

Bought a vehicle a month ago. There's been loads of problems with it. Initially they were willing to sort then stopped answering. Turns out its because they've closed! Had work done elsewhere and foun... See more

Rated 5 out of 5 stars

Just wanted to thank Cartrix and especially their salesman Chris. I went in to mearly look at cars out of a slight interest in changing mine. I was approached by Chris who appreciated that I had no in... See more

Rated 4 out of 5 stars

Bought a second hand car last week, car was in great condition. Ben pointed out all the cosmetic damage and informed me they’d take care of the repairs and MOT which they followed through with. The tu... See more

Rated 5 out of 5 stars

Mark was amazing, really lovely salesman never put pressure on us buying the car and really took into consideration my young son being there, always rang me back whenever I missed a call and all the s... See more

3.6

Average

TrustScore 3.5 out of 5

48 reviews

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3.6

All reviews

(48)

0 reviews in the last 12 months

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Rated 4 out of 5 stars

Good Experience

Bought a second hand car last week, car was in great condition. Ben pointed out all the cosmetic damage and informed me they’d take care of the repairs and MOT which they followed through with. The turnaround was extremely fast and Ben kept in contact throughout the week explaining what stage the car was at until it was ready to purchase. Only slight critiques were that the windscreen fluid was empty and I didn’t notice until I tried using it mid drive down the motorway and it was almost 6000 miles above the advertised mileage. I should’ve checked before setting off but as it’s my first car I didn’t think! Small issues that aren’t necessarily Bens fault but still things to consider as a whole!

26 February 2023
Unprompted review
Rated 5 out of 5 stars

Ask for Mark at Cartrix...you won't regret it!

Mark is a great Ambassador for Cartrix. Honest, dependable, friendly with a wicked sense of humour! I'm very pleased with the service from Cartrix, who have a vast range of cars to suit all budgets. Including my own. It was worthwhile travelling from Hull to Bury for both the customer experience and a great value motor😁😁😁

1 March 2023
Unprompted review
Rated 3 out of 5 stars

The car that i purchased ad 2000 mor…

The car that i purchased ad 2000 mor miles on the clock than advertised i accepted this i had to take the car for a puncture as it was loosing air over a couple of days only to be told the rim was damaged and silicon had been put in the gap was told where to go to get repaired and they managed to straighten the rim whe i looked on their website i noticed that the car i put in PX had lost 3000 miles since i left it is this false advertising or what would stay away from this dealer be warned

28 January 2023
Unprompted review
Rated 1 out of 5 stars

I Went a very long way was told nothing…

I Went a very long way was told nothing was wrong with the car had to pay 100 pound towards a key as they only had one was told will get back if we never purchased car took 4 hours to get there for the car to be full of mold dent on wheel arch which wasn't declared grill at the front wasnt on propley then noticed a bit where was filled also engine looked all rusty even seat belts bolt wore rusty and mold on seat belt and we moved the seat to see huge amount of mold on the frame then was told we should of expected it for a second had car there was mold all on the roof which they tried to get of but u can't get it out of fabric werent worth paying 9050

21 January 2023
Unprompted review
Rated 5 out of 5 stars

Great customer service

Great customer service, Marcus was excellent and talked me through everything in great detail. Made the whole experience easy.

26 November 2022
Unprompted review
Rated 5 out of 5 stars

Very happy with my car and the service I received

Chris was really helpful. The used car I purchased needed a little bit of work before it was ready to go but he made sure it was right and kept me updated every step of the way. Can't fault this garage at all. Really happy with my new motor :-)

24 November 2022
Unprompted review
Rated 5 out of 5 stars

So excited to get my new car. with…

So excited to get my new car with Cartix Bury, can't fault the customer service all the staff are friendly and helpful, especially want to thank Mark Dean for all his help & Advise he helped me find my perfect car and I love it.

5 November 2022
Unprompted review
Rated 5 out of 5 stars

Just had chance to write this so I’m…

Just had chance to write this so I’m sorry for the delay but I collected my Audi a3 a few weeks ago and from start to finish my experience was 5 star!!! My salesman Mark was phenomenal. Not pushy or putting pressure on me at all, in fact he urged me to shop around and not make a rash decision. In the end I end up going back and I’m really pleased would definitely recommend.

26 October 2022
Unprompted review
Rated 5 out of 5 stars

Would highly recommend Cartrix

Would highly recommend Cartrix. Mark Taylor was totally professional and really knowledgeable and understood exactly what I wanted in my next car! He really couldn’t have been more helpful. Thanks

2 October 2022
Unprompted review
Rated 1 out of 5 stars

Avoid at all Costs

Avoid at all Costs ! I'd give 0 if I could, Sold me a car that had a fault within 2 months, 4 months later timing chain snapped, 5.5k down the drain, Mark (Manager) is rude, argumentative and highly unprofessional. Wouldn't ever recommend them, take your money to a decent, reliable garage and avoid these cowboys

26 August 2022
Unprompted review
Rated 4 out of 5 stars

Great service

Great service. Was helped by Mark who made the process easy and efficient.I will be recommending Cartrix to family and friends.

2 September 2022
Unprompted review
Rated 5 out of 5 stars

Chris was there for me every step of…

Chris was there for me every step of the way! I couldn’t be more happy with the service provided and the salesman’s knowledge of the cars themselves!

Very helpful and I had a great experience. Found the exact car I wanted (Audi A3) in tip-top shape at a very good price with excellent customer service and attention-to-detail. I highly recommend this dealership.

1 September 2022
Unprompted review

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