Carphone Warehouse Part of Currys. Reviews 37,700

The first time I rang the call handler stayed on the phone while I read the contract After a short while she said I should visit car phone warehouse being slow im 81 years old and ended the call. Gav... See more

My phone was in a bad way full of very unwanted adverts etc. Manny (Altrincham) was amazing and sorted it all out and was really patient (I'm old!) Also my contract was finished so he sold me a sim... See more

Went to Carphone warehouse in curry’s Romford to trade in my old phone and purchase a new phone & contract with a new provider. Ashan was the gentleman helping me, he was knowledgeable, very helpful... See more

The person that I spoke to concerning my being able to update my phone, was extremely helpful. They explained everything without me feeling under any pressure. And had so much patience with me when... See more

Th staff at Crawley at the phone sales desk helped greatly with the switch over to my Samsung s25 from a Google pixel that was damaged at work the situation was expensive . Whatever but I got a soluti... See more

I had been upgrading my phone from Samsung S23 to S26, I had been served quickly and respectfully. Even when I mentioned about any bonus extras, he said the headphones for Samsung free ended 2 days be... See more

The guy I spoke to was polite and friendly, explained information about the phone upgrade and answered my questions. Everything was organised and my phone was delivered the next day. I've been using... See more

Swiss was absolutely brilliant, very helpful, supportive & knowledgeable skills, such a great service provided. He made my new upgrade after 4 yrs the smoothest experience I’ve ever had and absolutely... See more

Great staff member. Was clear, concise and polite all the way through our conversation. Have used Carphone Warehouse and Curry’s regularly and will continue to do so.

Good communication and very helpful staff, got a great deal and saved compared to other phone shops with the phone and deal. A very happy shopper and it was also a nice to have the ability to interact... See more

Asra and ismahan went above and beyond, that is what I call customer service. Not only did they solve my issue but they stayed with me for so long until it was sorted and was confident enough to walk... See more

Staff were really helpful, knowledgeable and professional making a new contract phone an easy process. The phone arrived within one day and on pick up the staff were just as helpful.

This is the best customer service I ever had. This is not because of the replacement I had, but due to the quality of service I received. This was at carphone warehouse in my local area, Charlton. Sad... See more

Excellent service as always from the Carphone warehouse people. Very good value, straightforward process on the website and quick delivery. Thanks again guys!!!

Needed to upgrade my phone and the assistant Simon was very helpful and explained everything and transferred all my data across. It cost £25 but was well worth it. Also I recycled 2 old phones and got... See more

The one nan in there us very polite and very helpful ge knows what he is doing abd it's best to leave him alone and let him get on with it

Ordered phone for collection from local Currys store on next day delivery. DPD delivered to store next day, finally able to pick phone up 4 days later. No contact from store despite myself visiting tw... See more

The lady that served me was very knowledgeable and helpful. She made my phone change over an easy experience for someone like me who knows nothing about technology!

Phone didnt arrive on day it was supposed to so rearranged. Still didnt arrive. Had merrygo round on chat bot who eventually gave me a secure carphone warehouse line for DPD that is for corporate use... See more

Ordered the mobile phone from id mobile ( part of Curry's) as an offered upgrade. Order number 144624745 The delivery company DPD failed to deliver twice, both times marking it as " Unable to deli... See more

Really helpful advisors who are always patient and certainly know what they are doing. They explain everything as they go along. As I am elderly, I am not computer literate so I consider Geek to be... See more

Operator listened to what I needed and found exactly the right package for me. Only challenge was finding a phone number to actually talk to someone.

I ordered a phone on Friday, I paid a 1 off payment of 10 pounds, I was told I would get next day delivery, it is now Monday morning and still no phone.

Ayesha was very helpful, had good product knowledge and identified best Sim Only deal for me. Dealt with professionally overall great experience.

The Carphone Warehouse Tech Support resolved the two issues quickly and patiently explained the problems to me. Invaluable support, as always, for this non-tech person!

George at Carphone Warehouse Hedge End branch was very helpful The mobile phone team were very short staffed and George was being pulled in several differentdirections with less experienced staff ask... See more

Amanda was fantastic. Really pleasant , patient and easy to deal with. Customer focused and knowledgeable about the products and services. A real asset.

I have for lots of years renewed my Vodafone contract with yourselves as you are cheaper than V/F direct & I am afraid I'll lose my number of over 40 years if I do it online. There were 3 people in li... See more

Friendly helpful staff, explained everything clearly, i admit i'm useless with tech and Oliver was very good. Thank you.

The staff member who dealt with my call was absolutely professional, helpful , polite and to the point. I cannot fault him he was super. ( I promised to mention him personally but sadly can’t find my... See more

Great personal service with a smile 😃, especially when dealing in an area where can feel out of my depth.

Thanks to the much needed assistance from TRUSTPILOT Carphone Warehouse Part of Currys sent me an email to return the phone and a label sent by DPD to return it. I then got a further email from... See more

I got a samsung s24 fe which included free samsung earbuds but the earbuds never turned up and carphone warehouse denied it was part of the deal. NEVER AGAIN !! SCAMMING B4STARDS !!

Offered and signed a contract with Vodafone via Carphone Warehouse. Email from vodafone to indicate a price 230% above agreed price. contacted Vodafone - insisted I contacted Carphone W. Emailed Carph... See more

BASILDON CURRYS. The people were very helpful, polite, friendly and had time to speak to us. They were very knowledgeable about the range of phones and for the choice of phone and were helpful in look... See more

Good old customer service .I was very happy with outcome of my experience in the Lancaster store. Well done to all the staff .A big thank you to you all

Excellent price and cheaper than the rest for a sim only deal. No mention that it was a Currys deal but makes no difference. It was delivered quickly and everything worked straight away. No complaints... See more

Fully deserve 5☆'s. But only when I used the staff at Currys (acquired from Carphone Warehouse), I wasn't as happy to continually get bombarded by the telesales teams who seemed to hound me for... See more

The staff in curry’s, team valley were very friendly and helpful. I was very impressed with their attitude and professional service

The telephone was answered quickly and the lady I spoke to was very efficient when I renewed my annual premium.

A very skilled, helpful and patient chap dealt with sale and data transfer for iPhone, as well as contract.

Help and patience from the staff especially if you are not in the youngest bracket

The process of buying my new phone was easy and I found a good deal. It said the phone would usually be ready to collect in 24hrs but on rare occasions it would be 48hrs. After 48hr I still hadn’t rec... See more

Your staff member made me feel at ease, I got what I was looking for and it was done quickly and no hassle thank you 👍

The young man who dealt with us was very good and informative had a really good manner with us .The store should be proud of him .

The service I received from Nathan when I made my purchase on Saturday 14 March, was excellent, he was very helpful and friendly. I have given only 4 stars because the service I received when I coll... See more

Convenient service with the phone deal I was looking for. Only gripe the person I was talking to said Samsung 26 was availble september. I wasn't that bothered, However, I don't know if that was depen... See more

Kc was very helpful with my phone upgrade, definitely recommend her with any phone offers

The experience was amazing was in and out with in a few mins Natalie was very helpful and welcoming

Following an online chat with the ID mobile rep we came to a contract renewal agreement that suited me fine, my new phone arrive the following day and the changeover was no problem

I upgraded my phone with ID mobile so assume my phone was dispatched via Carphone Warehouse. Speedy delivery with tracking. Safe and secure.

Purchased through U Switch!! Super straight forward, quick and easy delivery.

I pre-ordered S26 Ultra with staff at Carphonewarehouse to be delivered to store on release date. This was ordered on 28th February. Recieved an email to collect phone on 6th March at 9am when the... See more