CarpetU2 Reviews 11

TrustScore 3.5 out of 5

3.6

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Company details

  1. Carpet Store

Written by the company

In our Online shop you can find original handmade oriental carpets at the lowest prices on the market. Our constantly renewed collection contains thousands of carpets chosen one by one by our experienced experts. Our carpets are all carefully selected for their quality and authenticity and thoroughly checked before leaving our shop. In our selection you can find nomadic, classic, but also modern carpets, as well as kilims mainly from Persia at incomparable prices. Furthermore, we offer our clients seasonal discounts as well as special offers on our carpets throughout the whole year.


Contact info

3.6

Average

TrustScore 3.5 out of 5

11 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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Rated 4 out of 5 stars

Amazing carpet

Initially I got a scare as I did not receive a confirmation of my purchase, and the shipping country was shown to be something else than the country I ordered to. So much scam out there. But I contacted the seller and got a polite reply; the carpet did arrive, and in reasonable time. It is gorgeous! The website shows all the details very truthfully, just be careful to check all the images. I have to repeat, the carpet is absolutely beautiful!

1 October 2025
Unprompted review
Rated 1 out of 5 stars

On their website it is written about the possibility of return the carpet and get the money back, but that's not real!

I ordered and paid for a carpet from CarpetU2. Once received, not happy with the carpet, I inform CarpetU2 within the deadline that I want to return it and get my money back, standard commercial practice also provided on their site. The CarpetU2 staff does not respond to my request nor to the many reminders, written and telephone, the after-sales customer service no longer exists! After 2-3 months of useless attempts, when, in order not to lose my money, I try to ask for the carpet to be replaced (minor damage for me) with another carpet on their site, they magically and immediately reappear, replying that they would proceed with the replacement. Obviously I will buy the next carpets elsewhere.

25 August 2023
Unprompted review
Rated 5 out of 5 stars

Really beautiful carpets

Large choice of really beautiful carpets, nice price, fast delivering across Europe, nice email exchanges.
I received my kilim carpet today, I’m very happy.

19 January 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic Company

Couldn't fault anything about our dealings with this company. Darren came out to show us samples which is a great way of seeing the carpets where they are actually going and not just in the show room. After we selected our carpet Darren and his boys completed the job to an excellent standard and the price was very competitive. Would highly recommend this company.

14 December 2023
Unprompted review
Rated 5 out of 5 stars

Impressive all round company

Over the past ten years I have bought probably around 40 rugs from this company for our house, and as gifts; varying in price, size and design… you only buy that many when you’re truly pleased.
No matter your style, you’ll find it at CarpetU2 and at very competitive prices. Service quality is the best.

18 January 2022
Unprompted review
Rated 5 out of 5 stars

Excellent quality, price, customer service and website

We bought a gorgeous wool rug a month ago at an outstanding price, and it was delivered in less than 10 days (from Greece to Spain), perfectly packaged and exactly as pictured on the website. The website is amazing, and offers you the possibility to select several rugs for easy comparison, as well as the option to save your favorites. The photos are true-to-life, and allow you to zoom in on any part of the rug with amazing detail and clarity.
I had a post-sale question which I asked by email, and the response was immediate and helpful. Highly recommendable!

13 May 2021
Unprompted review
Rated 5 out of 5 stars

Bought a quality handmade wool rug for the price of a mass produced polyester one

Ordered from this company for the first time and received my rug a few days ago. I was anxious as I obviously hadn't seen the rug in person before buying. I needn't have worried, the rug was exactly as described and value for money is exceptional. It looks fabulous and everyone comments on it. I am pleased with the quality, for the same price here I could only afford a polyester rug that size. Very happy and would order again with no hesitation.

19 December 2020
Unprompted review
Rated 5 out of 5 stars

Great carpets

Good website, honest pictures of the carpet, fast delivery, nice price. I am very happy with the persian hosseinabad carpet.

30 October 2020
Unprompted review

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