Carpet Barn & The Bedstore Reviews 

Matt and Jake from the Ferndown store were amazing!
nothing was too much for them and they left everything so tidy. such nice friendly guys.

The sales guy Martin had excellent knowledge about mattresses and help me pick the right one for me. He was patient and spend quite some time understanding my requirements. I had purchased from this family run business before and who highly recommend them to anyone.

I went into the Ferndown store and I asked for all-in price to supply/fit new carpet including remove and dispose of old one. Found out day before fitting I was supposed to remove carpet,rebooked and they charged me for removal and disposal. A team came to remove carpet but not the staples I did that myself, I told both carpet fitters room just been decorated please be careful on walls.they made some bad marks on walls even though I appreciate some minor marks may occur. I had the whole room repainted again at my cost and they will not refund me as I didn’t get them back to put right, my small house had furniture everywhere I could not wait had to get done and refit furniture. I would avoid this company at all costs the service is abismal and store manager not prepared to compromise just quoted me policies and procedures. I will never use or recommend Carpet Barn in the future.

Excellent staff really friendly and the fitters did a really good job. I would definitely recommend getting your carpets from here.

The Harrison Spinks mattress in no way resembles the one tested in store. Zero firmness and the springs are creaking and easily felt at the sides. still in the process of turning weekly and have added 18mm plank hardwood underneath hoping for improvement. Don't have the time nor inclination to jump hoops for recompense.Putting it down to bad experience for both the brand and store

The staff at the Carpet Barn & Bed Store are always very friendly and helpful.

Excellent help in the store to sort out what we needed and no upselling of additional things like gripper rods. Just good quality service. The fitter was also really helpful. He offered to change the time he arrived to fit in with things like the school run.

Very helpful and great price. Everyone very professional

The local store had a problem with one of their national suppliers but Mike, the manager persevered and got us a very satisfactory result. It is this kind of customer service that makes the Salisbury store VERY special, after all, customers expect the product to be satisfactory.

From buying to fitting all within 6 weeks,the store people were very helpful. The person who came to fit the carpet rang us when about an hour away which was great and he was done and dusted with excellent efficiency.

The incorrect address for the deliverz of our order was shown on the delivery notice and was unable to be changed.
Despite having paid in full in advance when placing the order, the order was only partially complete.As the order was for 2 bed, only one could be used could be used (we had visitors!) and we were forced to wait a week for the full order to be completed.
Having paid in advance, there was no opportunity for recompense.
Very dissatisfied with the service offered.

Helpful and patient sales staff. Carpets and fitter arrived on time and made a perfect job of fitting.

Friendly staff experienced throughout purchase & fitting experience.

I was sold a great product and my purchase was dealt with professionalism and courtesy throughout. I will definitely recommend Carpet Barn.

Great Carpet - Professional Communication slight change of scheduling which was unavoidable, however the fitting team where again friendly informative - Overall really happy with the work and carpet choice

the service was first class from ordering to fitting very pleased

Friendly advice, no hard sell and competitive price.

Very easy to contact and kept us up to date throughout.
Very competitively priced.
Fitting was quick and thorough, we are really pleased with our new floor.

The team managed my urgency, we're cooperative and friendly. The fitter was second to none.