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Carpet One of New Bern Reviews 

7
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TrustScore 4 out of 5

3.8

Home & Garden
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Company details

  1. Home & Garden

Information provided by various external sources

Carpet One of New Bern is a locally owned and operated Specialty Flooring Retailer in New Bern NC. Our goal is for our customers to see, touch, and be educated on the latest and best floor covering products for their home, office, or commercial building. Our showroom is over 5000 sq/ft of the most up to date products and color options and our sales force is here to help with over 50 years combined Flooring Industry experience. Not sure about the latest trends or styles? We have a decorator on staff ready to help! Come experience what purchasing a new floor should feel like, come visit us at Carpet One of New Bern.

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3.8

Great

TrustScore 4 out of 5

7 reviews

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3.8

All reviews

(7)

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Rated 2 out of 5 stars

I was disappointed in that the carpet in that is seemed different than store sample, and installation was a hassle.

I was disappointed in that the carpet installers were very difficult when they first showed up and the final installation showed some poor work. The carpet sample in showroom seemed better than what was installed and there was a pad change at the last minute. Overall, not a very smooth purchase and I would not recommend this company to friends.

6 September 2017
Unprompted review
Carpet One of New Bern logo

Reply from Carpet One of New Bern

Mr. Donaldson,
Thank you so much for taking the time to review our company. I'm disappointed to hear that your experience was less than perfect and by reading this review it definitely lets me know, as the owner of the company, we have some things to work on! I would like to take this opportunity to contact you directly and see if we can discuss the details of your job as I know that will help us in the future to provide a better customer experience. Thank you again and I will reach out very soon!

Patrick Riddick
Carpet One of New Bern

Rated 5 out of 5 stars

NUMBER ONE FLOORING COMPANY

Carpet One installed our new flooring several months ago. The quality of professionalism in assisting us in choosing the correct flooring and installation was without a doubt, the best experience.

We will be happy to tell people and give them a 5 Star Rating.

19 November 2016
Unprompted review
Rated 5 out of 5 stars

The Best folks to work with for all your flooring.

My wife and I purchased this house a year ago knowing that all our floors needed replacing. We interviewed several flooring companies and chose, CARPET ONE"!!!😎
They are very professional and assisted in helping us make the Right decisions. Our flooring and new master bathroom shower/bath tile are beautiful.
We have made great friends with the owner and his great staff. Thank you CARPET ONE! You can use our home and us for a Reference anytime.

Doug and Susan Rogillio

9 November 2016
Unprompted review
Rated 5 out of 5 stars

Excellent service!

Carpet One gives their all through excellent customer service and products from their store reps to their installers, they are top notch!

6 November 2016
Unprompted review
Rated 5 out of 5 stars

Exceptional Service

I worked with Carpet One on new flooring for my Kitchen and Laundry Room. They had so many more options then many places in town. I immediately fell in love with a premier tile/vinyl floor they offered. It was installed within a week of ordering and it is absolutely the best part of my house! I couldn't be more thrilled with the service and quality that Carpet One provided. I highly recommend them for all your flooring needs.

5 November 2016
Unprompted review

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