Reply from Carpet One Floor & Home
We appreciate the review, Emily. We strive to provide all of our customers with quality customer service, so it's great to hear that you enjoyed working with us.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Company details
Contact info
1606 Portland Street, 97850, La Grande, OR, United States
- 541-663-4391
- www.carpetonelagrande.com
4.3
Excellent
7 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
People also looked at
Very professional and helpful.
14 August 2017
Unprompted review
Reply from Carpet One Floor & Home
Lisa, thanks for the review. We're glad that you enjoyed your experience!
Wonderful atmosphere
Wonderful atmosphere as we browsed and then purchased our merchandise. Friendly sales staff, the store is wonderfully laid out so that customers can see product in-use. Just a great place to shop.
14 August 2017
Unprompted review
Reply from Carpet One Floor & Home
Rick, we're happy to hear that you enjoyed visiting our showroom! We hope that you'll visit us again!
We were pleased with the assistance and …
We were pleased with the assistance and service provided by Carpet one. We needed new flooring after winter water damage. They worked with us and our contractor to make it painless
14 August 2017
Unprompted review
Reply from Carpet One Floor & Home
Howard, thanks for the review. We certainly were happy to help you choose a new floor after water damage. It's great to hear that you were satisfied with our service!
Great from start to project completion
Great from start to project completion. We LOVE our new flooring. Thank you so very much for your professionalism both from the sales staff and installers. Top shelf service!
14 August 2017
Unprompted review
Reply from Carpet One Floor & Home
Thank you so much for the review, Joan. Customer service is our top priority, so we're happy to hear that you enjoyed your experience. We hope you continue to love your new flooring!
Great products and Service!
Lloyd and the crew at Carpet One La Grande give excellent service and stand behind their products. I would recommended them for all types of work, from remodels, new construction, commercial and residential, Carpet One can handle it all! They have a vast selection to satisfy any of your design needs.
8 December 2016
Unprompted review
Reply from Carpet One Floor & Home
Kimberly, thank you for taking the time to write us a review! We appreciate your positive feedback, and we will continue to improve our customer service!
Best Flooring Store!
We love Carpet One! They were super helpful in helping us pick out the right flooring for our house. They got us on their schedule fast and had the job done in 2 days. Our carpet and vinyl floors look great! We would use them over and over again.
16 August 2016
Unprompted review
Reply from Carpet One Floor & Home
Thanks for this excellent review, Kacey! It is always our goal to provide excellent customer care from service to installation and we are so happy to hear that our team exceeded expectations! We appreciate your recommendation and we hope to work with you again in the future!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.