Carpaintrepair Reviews 

213
•
TrustScore 2 out of 5

1.8

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Rated 1 out of 5 stars

Useless company Ordered paint changed my mind an hour later Sent 7 emails cancelling order got 1 email back only saying email received Then phoned 12 times automated reply each time The... See more

Rated 1 out of 5 stars

As far as I'm concerned this website is a Con, paint orderd over 3 weeks ago and no sign of it, kept ringing there customer support line no answer and no reply to my voice mails, emailed them twice an... See more

Rated 1 out of 5 stars

DO NOT USE THIS COMPANY! Placed an order for 2 x paint pots that did not arrive. Sent numerous emails asking for my money back but just kept getting ignored, apart from one about 2 weeks later telling... See more

Rated 1 out of 5 stars

Carpaintrepair.co.uk are clearly operating a low level scam/fraud and get away with it as the sums involved are individually very small but large enough in total to fund Florida holidays on a regular... See more

Company details

  1. Car Accessories Store
  2. Auto Body Shop
  3. Auto Parts Store
  4. Car Detailing Service
  5. Car Service

Information provided by various external sources

Car Paint Repair - Car Touch Up Paint - Body Paint Repair - Car Paint Chips - Car Paint Scratch


Contact info

1.8

Poor

TrustScore 2 out of 5

213 reviews

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No history of asking for reviews

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1.8

All reviews

(213)

0 reviews in the last 12 months

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Rated 1 out of 5 stars

Two paints ordered and only one received

I ordered 2 different paints. Ive received one but it took lots of complaing to get it. We are a month and a half on and still no show of the second one. After numerous emails some they answer and some they dont! When they do answer they are sending the exact same emails as I received when I enquired about the first paint. It seems after reading other peoples comments they are just as bad with everyone. Given the choice again I wouldnt use this firm EVER!!!!!!!!!!!!!!!! Maybe a phone call to Trading standards is needed now.

29 July 2018
Unprompted review
Rated 1 out of 5 stars

Do not use this company

Do not use this company, as they are a cowboy outfit. They take your money, send out the wrong colour paint kit, and then when you email them with the problem, they completely ignore you. I am looking at contacting Trading Standards and the Police to report this company and get them shut down, before they con more people. They don't seem to care when you write a negative review on their web site.

28 July 2018
Unprompted review
Rated 1 out of 5 stars

BEWARE OF USING THESE

DO NOT USE THESE COWBOYS
ITEM ORDERED AND NEVER SHOWED UP
PHONE NUMBER DEAD
NO RESPONSE TO EMAILS
TRY CONTACTING AS THEY ARE SAME COMPANY!

Mobile 07445 217 061 (prefered)
Landline 01501 741134

We are Located:
Unit D & E Burnhouse Ind Estate, Whitburn. EH47 0LQ
(conveniently located just off the M8 at Junction 4A Heartlands)

27 July 2018
Unprompted review
Rated 1 out of 5 stars

I wish I could give no stars.

I wish I could give no stars.
This 'company' is absolutely disgusting.

I ordered on the 11th of June, and since been continuously emailing to find out whats going on as I haven't received it yet. No response from them at all.

DO NOT MAKE THE MISTAKE I DID AND ORDER FROM THEM!!!

18 July 2018
Unprompted review
Rated 1 out of 5 stars

Fell for this one too

Fell for this one too. No paint arrived, one response asking for details or order which was sent. No more feedback, even after asking again a number of times. Avoid just a bunch of crooks.

29 May 2018
Unprompted review
Rated 1 out of 5 stars

Same problem

Same problem. Ordered paint. Arrived in a fair time but can said the correct number but the paint was the wrong colour. Tried ringing - answer message that they have just come back from holiday and no response from e-mails despite waiting over two weeks.

25 May 2018
Unprompted review
Rated 1 out of 5 stars

Rubbish

Absolute crap. Not worth a ...... They take your money straight away and you get f** * all. No acknowledgement of order. No response to numerous emails. Congratulations you have been ripped off by unscrupulous cowboys.

24 May 2018
Unprompted review
Rated 1 out of 5 stars

UNDER NO CIRCUMSTANCES USE THIS COMPANY…

UNDER NO CIRCUMSTANCES USE THIS COMPANY , I AM JUST ABOUT TO REPORT TO TRADING STANDARDS
The take your money and then make no contact , I had to chase them , their phone is set with an old answer message .
What a way to conduct a business , should t be allowed to trade .

10 May 2018
Unprompted review
Rated 1 out of 5 stars

PLEASE DO NOT BUY FROM THIS COMPANY.

PLEASE DO NOT BUY FROM THIS COMPANY.
I purchased paint on 23/03/18 The website advised they were on holiday until 6/04/18. Contacted on several occasions and they eventually told me that paint had been posted, paint never turned up, sent 4 more emails and contacted citizens advise who advised me to put a letter together. I sent one final email advising that if I didn’t get a refund I would contact trading standards. Have heard nothing from them then like magic today 9th May my money was refunded. A stressful experience.

9 May 2018
Unprompted review
Rated 4 out of 5 stars

Don't panic

Don't panic. Ordered paint 15/01/2018. Money taken but no confirmation email. I phoned and emailed 18th and 21st - no response. Read reviews (mostly bad) - started to panic/research getting a refund. Emails from company 23rd and 24th assuring me that paint was on its way. Paint arrived as ordered on 26/1/18. Maybe we just have to be a little more patient. Haven't used paint yet but will review again if necessary.

26 January 2018
Unprompted review
Rated 1 out of 5 stars

Ordered a pot of touch up paint over a …

Ordered a pot of touch up paint over a week ago. No sign of my order although payment was taken straight away! Emailed company to see what the hold up is & nothing back from them! No way to do business with people. After reading the reviews I see I'm not the only one! Wish I'd read reviews first. Wouldn't have bothered ordering from them!! Stay well away & spend your money elsewhere!!!!!

22 January 2018
Unprompted review
Rated 1 out of 5 stars

they need a push

ordered paint on 10/1/18.took money from my account then nothing further. tried emailing them at both email addresses no reply. rang them 18/1/18 no reply voice mail full. then rang lothian bodyshop it has the same address and answered saying they had already sent it. It arrived on 20/1/18 by first class post

21 January 2018
Unprompted review
Rated 1 out of 5 stars

Terrible service.....a con!

I placed an order with them for car paint to be delivered to me in Spain. When delivery information is entered on their site, there is list of countries from which to choose, one of which is Spain.
Now after many weeks waiting for delivery and complaining of non receipt, they say they do not ship to Spain, yet allowed me to enter my address in Spain in delivery information and charged postage for delivery there.
Terrible!

15 November 2017
Unprompted review
Rated 2 out of 5 stars

Takes a long time for paint to arrive

Ordered paint over a week ago. Emailed them but got an email back saying "undeliverable" as "mailbox unavailable". Tried calling them on the phone throughout the day, just goes to answering machine.

Update 12/10/2017 : So I received my touch up paint kit today. I ordered and they took my money on the 29th Sep, they posted it on the 11th Oct and I received it on the 12th Oct. Nearly 2 weeks for a bit of touch up paint! I wouldn't have minded had they kept in touch to let me know what was going on with the order, or just pick up the phone when you try to call.

7 October 2017
Unprompted review
Rated 1 out of 5 stars

I ordered some spray paint 14 days ago

I ordered some spray paint 14 days ago. Yesterday I phoned twice to ask for an update on my order and got a message to say someone would be in touch shortly. I emailed last evening and got a reply saying the same.
I phoned today and got the same message. Have again just emailed but don't expect a reply.
I am totally disgusted and frustrated. Suggest you don't use this company

1 September 2017
Unprompted review

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