Carolyn's Sweets Reviews 329

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 96 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, noting the freshness and delicious taste of the sweets, with many appreciating the wide variety available, including retro favorites and vegan options. People are also very satisfied with the prompt and efficient delivery service, often highlighting how quickly their orders arrive and the careful packaging. The pricing is frequently mentioned as affordable and reasonable, offering great value. However, some customers experienced issues with coupon application and delivery charges, even when meeting free shipping criteria. A few people also reported receiving incorrect items or bags that were not sealed properly. Additionally, some reviewers noted discrepancies in the weight of their ordered products and found the minimum order requirement to be a bit high.

What people talk about most

Product

Customers had positive experiences with product quality and selection. Many reviewers praised the delicious... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting its speed and efficiency. Many... See more

Order

Reviewers highlight positive aspects of order. Many customers express satisfaction with the ease of ordering,... See more

Quality

People report positive experiences with quality. Customers consistently praise the excellent quality of the... See more

Price

Reviewers mention positive feedback about price. Customers consistently praise the affordability and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Where do I begin?! I’m so happy to have found Carolyn’s Sweets. Not only do they deliver to Italy and the EU, they have an amazing array of pick and mix sweets (all the retro favourites plus the newer... See more

Rated 5 out of 5 stars

We are using Carolyn's sweets for our wedding and got to try a few of the wide selection of jellies they do. Super tasty. Ian is so helpful and goes above and beyond to help. We have booked our photob... See more

Rated 5 out of 5 stars

Great selection of sweets, which are really good quality! The staff are also extremely friendly and helpful. My absolute go-to for ordering sweets, we even had them organise a sweet cart for our w... See more

Rated 5 out of 5 stars

Got a selection of jellies from Carolyn’s sweets and they were delicious. 🙃 great variety and full of flavour. Delivery was quick and everything was packaged really well. Would happily order again.... See more


Company details

  1. Wedding Service

Written by the company

Carolyn's Sweets supply Chocolate Fountains, Candy Carts, Popcorn, Candyfloss, PhotoBooths, Sparkle Dance Floors etc for weddings, birthdays and corporate events throughout Ireland.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

329 reviews

5-star
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1-star

Replied to 83% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

We hired the 360 photo booth for…

We hired the 360 photo booth for Michael & Kim's wedding, even with wrong name on videos at start that's was nothing, that was quickly fixed, didn't stop everyone have ball, staff on the night were lovely and polite & patient with kids, even Bride & Groom had shot on it, I would 100% recommend them Carolyn's Sweet, From Janet Gray,Thanks Ian all staff

1 May 2026
Unprompted review
Rated 5 out of 5 stars

Beautiful

Great selection. Decent prices. Prompt delivery and good communication. So far, the sweets I have tried are beautiful, but the fudge is out of this world!! Will definitely be buying more sweets in the future

29 April 2026
Rated 2 out of 5 stars

This is my second order with you.

This is my second order with you.
I saw you advertised sweet peanuts and ordered them with others to make postage viable but was disappointed to see that my peanut order was not fulfilled and my monies credited.

26 April 2026
Carolyn's Sweets logo

Reply from Carolyn's Sweets

Hi Thomas

We’re very sorry about the disappointment with the sweet peanuts on your recent order.

As your order was placed late on Friday evening, we only became aware on Monday morning that the item had sold out over the weekend, as we do not operate on weekends. Rather than delay your full order for up to two weeks waiting on restock, we issued an immediate refund for the peanuts and shipped the remaining items as quickly as possible.

We completely understand your frustration, especially as the peanuts were the main reason for your order, and we do appreciate your continued custom and support.

Unfortunately stock issues can occasionally happen despite our best efforts, but we always try to resolve them as quickly and fairly as possible.

Rated 2 out of 5 stars

Unfortunately one of the bags was…

Unfortunately one of the bags was opened and then just sellotaped closed.

22 April 2026
Carolyn's Sweets logo

Reply from Carolyn's Sweets

Hi Robbie

Sorry to hear this happened. As mentioned via email these are packed externally and we never had an issue like that.
We did offer you a free return with collection but you refused as you said you already ate some.
Offer is still there if you want to avail.

Rated 5 out of 5 stars

Great treats/sweets

Great choice of treats/sweet,and great quality,price was very good,and delivery company was great,as person wasn’t home driver stored them in safe place till they arrived home that evening

30 March 2026
Rated 5 out of 5 stars

Sean

They have a great selection, good delivery time, no complaints.

27 March 2026
Rated 5 out of 5 stars

Best online sweet shop

I have ordered a couple of times through Tiktok Shop. Delivery has always been speedy, price is affordable and not to mention the flavours are fabulous. My most recent purchase was the black death sweets. They are the best sour sweets going. I will definitely be ordering again.

2 April 2026
Unprompted review
Rated 5 out of 5 stars

Great service and fast delivery

Great service and fast delivery. They didn’t have the sweets I was looking for initially and ordered them in when I asked about them. Would definitely recommend

26 February 2026

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