Care to Beauty Reviews 

4,307
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 708 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent quality and wide selection of products, often finding items unavailable elsewhere. Many also highlight the fast and timely delivery, noting that orders arrive well-packaged and in perfect condition, with good communication throughout the shipping process. However, some customers also noted concerns regarding pricing, specifically unexpected customs and handling charges or high shipping costs that made the overall purchase expensive. A few other people also felt that orders were not always accurate, with some receiving damaged or incorrect products, or in rare cases, not receiving their parcels at all despite delivery notifications.

What people talk about most

Product

Consumers find products to be amazing, with many praising the fantastic selection of beauty products and the... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the fast and prompt shipping,... See more

Order

Customers consistently note ambiguous experiences with order, with many praising the smooth purchase process,... See more

Quality

People report positive experiences with quality, with many reviewers praising the products as amazing,... See more

Price

Users describe ambiguous interactions with price, with many reviewers finding prices to be competitive,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Good discounted price compared to other websites. Takes a few weeks to come so better to order in advanced

Company replied

Rated 5 out of 5 stars

Care to Beauty always takes care of my skin. My HG SPF had long been the invisible fluid from LRP, until it wasn’t invisible anymore after they added something to their formula that made my 18th centu... See more

Rated 5 out of 5 stars

I was able to find SPF with the ingredient I was looking for (not yet available in the US) and received the package in a relatively short space of time. The products seem great--will be using from no... See more

Rated 5 out of 5 stars

So happy with the product & delivery Slightly more expensive than I would normally pay for sun cream and maybe delivery could have been quicker but I’ll be using this company again


Company details

  1. Cosmetics Store
  2. Pharmacy

About Care to Beauty

Written by the company

Face

Body

Sunscreens

Hair

Makeup

Sale

Follow Us

Care to Beauty mission is to provide all cosmetics at your fingertips, from mass market, french pharmacy, to luxury cosmetics, we want to have it all available, and have a product for everyone!

You can find a wide catalog of cosmetic, health, wellness and beauty products that embodies your needs, tastes and concerns, wherever you are in the world.

We work with couriers worldwide to guarantee your product reaches you in the shortest amount of time possible and in a safe way.

Shop with us!


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 85% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(4,307)

925 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fast delivery

Fast delivery, reasonable prices, and a great selection of products on the website. I’m very happy with my order and would definitely recommend this store!

22 July 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. They had the products that I wanted in stock, the buying and paying experience was simple and seamless and the products arrives well packaged in just two days!

22 July 2026
Unprompted review
Rated 5 out of 5 stars

Quick & Efficient

Pricier for the sunscreen I needed, but I trust it's authentic, and it arrived to the States quickly and in good condition.

22 July 2026
Unprompted review
Rated 1 out of 5 stars

The worst customer service experience I have ever had

I purchased two Frank Body Cherry Bomb Lip Tints from Care to Beauty. I know this product very well and have bought it many times before. The original product has a pleasant cherry scent, but both tubes I received from Care to Beauty had the same strong, foul medicinal smell and were completely unusable. They also caused a burning sensation on my lips.

I sent the company all the photos and videos they requested. They then claimed they could not identify a defect, refused to refund me, and advised me to stop using the products. In other words, they acknowledge that I should not use them, but still expect me to pay for them.

I asked for a full refund and offered to return both tubes, provided they cover the return shipping. Their handling of this complaint has been dismissive and unacceptable. I would not purchase from this company again.

14 July 2026
Unprompted review
Care to Beauty logo

Reply from Care to Beauty

Dear Orit,

Thank you for taking the time to share your feedback. We are sorry to hear that you were dissatisfied with your experience.

After carefully reviewing the photos and videos you provided, we were unable to confirm that the products were defective according to our standard claims assessment. Nevertheless, as a gesture of goodwill and in the interest of customer satisfaction, we offered an exceptional resolution despite not being able to validate the claim based on the available evidence.

The proposed solution was accepted and has since been carried out. While we understand that this experience did not meet your initial expectations, we believe we made every effort to reach a fair and satisfactory outcome.

We appreciate your feedback and remain committed to providing genuine products and responsive customer service to all our customers.

Rated 5 out of 5 stars

Reliable website

My package arrived on time and was in good condition. I received all the products that I ordered, and they were packaged properly and securely.

21 July 2026
Unprompted review
Rated 5 out of 5 stars

Rexona Deodorant

It's gotten very difficult to find my Rexona deodorant in the States and it's genuinely the only thing I have found that works perfectly for me since trying it in Spain. Care to beauty not only had it, allowed me to buy in bulk, but I received it fast, all there. No complaints, I will definitely be using them again for other orders.

20 July 2026
Unprompted review
Rated 4 out of 5 stars

an easy way to shop

Many products available and easy to find.
Very easy to set the order and the payment
Delivery fast and reliable

22 July 2026
Unprompted review
Care to Beauty logo

Reply from Care to Beauty

Hello! 🙂 Thank you so much for purchasing with us and for your review - it means the world to us! 🥰 We are happy to know that you are satisfied with our service and delivery! We try our best! We hope to receive you again soon in Care to Beauty! Have an amazing day 😊

Rated 5 out of 5 stars

Positive experience

I’m writing this review after my second purchase. Got my purchase delivered within 2 weeks and it was smooth. The site runs attractive promotions/discounts on many brands which I take advantage of and stock up. As my experience has been positive, I recommend Care to Beauty.

22 July 2026
Unprompted review
Rated 5 out of 5 stars

Good shopping experience

The products I ordered arrived in great condition, packaging was good. Shipped right away. If only the romanian post was doing it's job properly, the order would have arrived even faster. But that's a whole other story :))

22 July 2026
Unprompted review
Rated 1 out of 5 stars

Delivery was not at the agreed place

Delivery was not at the agreed place, and 2 days later than expected. DHL says there was no one home, which is wrong, and they write they have delivered it at home, which also is wrong. They send me 8-9 Emails about the delivery

22 July 2026
Unprompted review
Care to Beauty logo

Reply from Care to Beauty

Dear Helene,

Thank you for sharing your feedback. We're sorry to hear that your order did not meet your expectations.

We would like to clarify that we have no record of you contacting our Customer Care team regarding.

To better understand what may have happened, we have already contacted you via the email address used to place your order. We kindly ask you to reply at your earliest convenience so that we can investigate your case and assist you accordingly.

We appreciate your feedback and look forward to hearing from you so we can work towards a resolution.

Rated 4 out of 5 stars

A good place to shop

I have used Care to Beauty several times and have had positive experiences so far. The positives are : availability of a good range of products and regular sales. Processing is prompt and service is responsive.

21 July 2026
Unprompted review
Care to Beauty logo

Reply from Care to Beauty

Hello! 🙂 Thank you so much for purchasing with us and for your review - it means the world to us! 🥰 We are happy to know that you are satisfied with our service and delivery! We try our best! We hope to receive you again soon in Care to Beauty! Have an amazing day 😊

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