I had a very good experience with Care1. The communication was excellent, fast and professional throughout the whole process. Everything was handled quickly and efficiently, and the service was of ver... See more
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Care1 er nem at få kontakt til. Reparationstiden for min telefon var lidt lang, men de var søde til at give besked. Og det endte med at jeg fik en ny telefon tilsendt, da det var indefor garantiperiod... See more
Company replied
Again their service is quite fraudulent, if you’re looking to repair your phone screens, please consider other places. Cause they’re not interested in fair play, it’s all about money. I’d recommend yo... See more
Company replied
I had a hard-drive issue with my IMac that online Apple support couldn't help me with, I turned to 2 different stores before coming to Care1 that both said that they would need to send the compute... See more
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Company details
Written by the company
Care1 - Autoriseret reparation
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Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 1 week
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Not a good experience
I was not treated in a respectful way by the personnel. Also the phone was exchanged to a new one instead of repaired as agreed. I lost a lot of my data on the phone and when I asked to get my old phone back to retrieve the data it had already been sent to Holland for recycling. The exchange to a new phone should have been agreed with me beforehand.
A perfect experience!
The service was carried out in a professional manner throughout the whole process.
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