Cardiff Stone Ltd 

Absolutely thrilled with my new quartz worktops! I wanted the premium look of stone without the eye-watering price tag, and these completely fit the bill. Not only were they very affordable, but the quality is also outstanding. Thanks to Cardiff Stone, amazing service and all professionally handled from start to finish.

This was just a small project : looking for an offcut for a bathroom but Jamal was very patient and helpful, finding us the ideal piece and getting it cut and shaped beautifully. As it was a small job we had to wait a week to fit it in among their main projects but delivered within our timescale, thank you

I had such a lovely experience with this company! From start to finish, the service was amazing and everyone was so friendly, helpful and professional. Everything was handled quickly and smoothly, and I felt really valued as a customer. I’m so happy with my experience and would definitely recommend this company to others. I’ll definitely be using them again! 💕

Excellent service from start to finish

We’ve been really impressed with Cardiff Stone and the whole experience of having our new quartz kitchen worktops supplied and fitted.

From the outset, Jamal made us feel really confident and relaxed about the process. He was extremely helpful, professional and genuine, and gave us a lot of confidence in the business.

The templating was equally impressive. The guy who came out was really friendly, professional and happy to spend time explaining the digital measuring technology, which I found particularly interesting.

The installation was the real icing on the cake. The fitters were incredibly polite and respectful, and the quality of their workmanship was excellent. The attention to detail, craftsmanship and effort they put into the installation were first class.

Having worked in the furniture industry for many years, I probably notice these things more than most, and I genuinely thought the standard of workmanship was excellent.

We’re absolutely delighted with the finished kitchen and wouldn’t hesitate to recommend Cardiff Stone. The professionalism, friendliness and attention to detail were consistent throughout the whole business.

A really excellent experience from start to finish. Highly recommended.

Horrific. Do not use. Fitted is an en suite on top of rotten floorboards without telling us. Complete cowboy builders with terrible customer service.

We would like to say a huge thank you to Cardiff Stone for the amazing service we received.

A special thank you to the owner, Jaffar, and his wonderful staff, especially Basil. From start to finish, everyone was incredibly helpful, kind and attentive. They genuinely listened to what we wanted and went above and beyond to make sure everything was just right.

The beautiful finishing touches really made all the difference and showed the care and pride they put into their work. It’s not often you come across a team who are so friendly, professional and willing to go the extra mile.

We are absolutely delighted and would highly recommend Cardiff Stone to anyone looking for quality, great service and people who truly care about their customers.

A big thank you from Eiman & Sophie – Newport

Thrilled with my worktops. Very fast turnaround. They were fitted within 9 days of me visiting the store. Love the finish.

Guys were great
Clean and polite, workmanship was wonderful

Fabulous quality worktops at an amazing price. Even with a small problem it was dealt with quickly and effectively that it wasn't a problem. Still looking as great as the day they were fitted.

Love our worktops, Sarah & Clive, Blackwood.

Great service, love my worktops. Good value and quick installation, I would highly recommend Cardiff Stone!

We recently used Cardiff Stone for our kitchen project, and I couldn’t be happier with the results. From start to finish, the team provided outstanding customer service and went above and beyond to ensure everything was completed to a high standard.

Cardiff Stone supplied and fitted our worktops, backsplash, shelving, larder worktops, and windowsills, and the quality of workmanship throughout was exceptional. Every detail was carefully considered, and the finished result has completely transformed our kitchen.

Communication was excellent throughout the process. The team was always easy to contact, quick to respond to any questions, and genuinely helpful and friendly at every stage. Their professionalism, expertise, and willingness to go the extra mile made the whole experience stress-free and enjoyable.

I would highly recommend Cardiff Stone to anyone looking for high-quality stone work and exceptional customer service. Thank you to the entire team for delivering such a fantastic result.

Jade Evans

The showroom was very good with a wide range of products and the staff were helpful.
I received a quotation and once I agreed to proceed a survey was undertaken within a few days and the worktops fitted in under a week. Very pleased with the finished product.

We had quartz worktops installed on 20th February and unfortunately the experience from this company has been extremely disappointing from start to finish.

After reading all the positive reviews about this company, we were genuinely excited and felt confident we would receive both a fantastic product and excellent customer service. Abbie in particular went out of her way during the ordering process to reassure us and make us feel confident that everything would be handled professionally. As this was a major house project and a significant amount of money to spend, that reassurance meant a lot to us. Unfortunately, for some reason, that level of service simply has not happened in our case and we have instead been left frustrated and disappointed.

The black island worktop and waterfall edges were initially installed without the underneath and side edges being polished properly. Instead of a polished jet-black finish, large visible areas looked like rough grey stone. The company had to completely remove the island and waterfall pieces and take them away to be re-polished. Even arranging the return installation required constant chasing from me, otherwise it would have taken even longer.

During the first installation they also made window cills for one of the rooms incorrectly, cutting them approximately 20mm too short. We were told new ones would be made and fitted when they returned with the island. They came back without the cills and promised they would bring them later along with the chopping boards they supposedly provide with every order as a “nice touch”.

The excuse given for forgetting the cills the second time was that they had been “busy”, which honestly felt like other customers were being prioritised while we were expected to just keep waiting indefinitely. This is despite the replacement cills being very small pieces that could easily have been made from the off-cuts already available from our order.

Over 2 and a half months later, I am STILL waiting for the replacement window cills and the chopping boards. I have had to call every single week to chase updates and nobody gets back to me with any meaningful information or installation date. I have even offered to collect the cills myself and install them personally just to get the matter resolved, but still nothing.

At this point I will likely have to go to another company and spend even more money for something that should have been very straightforward to put right from the beginning.

We have spoken with Abbie, Jamal and Jafa throughout this process but still have not managed to get anywhere with finishing off our project or receiving everything that was included on our order.

The workmanship issues, delays, poor communication, and complete lack of aftercare have caused unnecessary stress during what should have been an exciting home renovation project.

Extremely disappointed with both the service and the installation quality, especially considering how much these worktops cost. I would strongly advise anyone considering this company to think carefully before ordering.

Jamal was very helpful, extremely quick turnaround from templating to installation, would definitely recommend.

From the first meeting with Abbie at Cardiff Stone I was impressed with the standard of customer care I received. She was always personable and attentive, making sure that I received the surfaces within the time frame originally discussed. The worktops installed are a beautiful quality at an extremely competitive price including a windowsill, pantry shelf and cutting boards. I was also assured by the director that if there were any issues in the future that the company would return to make sure I was satisfied with the quality of the work. I would highly recommend Cardiff Stone for anyone looking for a great choice of surfaces with a quick turnaround and exceptional customer support

Very good and friendly service. Product was ready when they said it would be. Quality mill and polish. Price was reasonable. Would recommend.

Advised to go to Cardiff Stone, went several times to look at quartz they never rushed me, let me take samples home which I returned. Really helpful staff. I chose Bianca Carrara as I wanted a natural marble look.
Fitted today the guys were so proffesional and perfectionists really happy can't believe its my kitchen so big thankyou

An expert, quick and friendly service. Cardiff stone replaced our work surfaces, kept us informed throughout the process and fitted them beautifully. Would happily recommend.

Excellent service and quality workmanship

I had a great experience with Cardiff Stone Company from start to finish. The team was professional, knowledgeable, and clearly passionate about what they do. They took the time to explain the options available, offered helpful advice, and delivered exactly what was promised.

The quality of the stone and the workmanship were excellent, and everything was completed on time and to a very high standard. Communication throughout the process was clear and reliable, which made the whole experience stress-free.

I wouldn’t hesitate to recommend Cardiff Stone Company to anyone looking for high-quality stone products and dependable service. A genuinely professional company that takes pride in its work.

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