Carcraft Reviews 

Saw a car I liked on the website, called and spoke to the sales. The salesman who was dealing with me went to the North-East showroom and picked up the car himself, drove it back to my local Leeds showroom during the week. I turned up at the weekend and bought the car. When you need a car but don't need sales hassle or hanging about, Carcraft is easy and quick. Don't have the worries of buying from sole trader garages either. Recommend.

Really friendly and helpful staff

When visiting car craft, I couldn't of ask for better service. All staff where polite and happy to help. Would recommend anyone to there service!! Excellent

Really good advice quick and friendly

The staff looked after us from walking in to driving away.. Really friendly and made to feel welcome . Explained everything with it purchasing the car crystal clear..... Recommend!!!!

Helpful staff fast service and a happy outcome thank you

The staff at the Castleton branch were very helpful in regards to my next car purchase as they did everything they could to help me.

We were very impressed with our recent purchase from Car Craft. We got an excellent deal on the vehicle and the service we received from their Sales Person, Charlotte was outstanding. She let us browse abd make our decision in peace without pushing us but was helpful and attentive when we asked questions.

Pleased with the car but I was kept waiting for hours and hours.

When I bought a car sales man said he will deliver a car and he will make sure that leave enough fuel in car and he said that couple time, I belive that but when the car deliver fuel was only just drive to the fuel station but It was good all over experience.

Lee the salesman was fantastic, very professional , highly recommended ❤️

Staff were helpful and helped me to get the car I wanted

Had a lovely experience buying a car through carcraft. Helpful friendly staff would recommend them to anyone

Great service and communication especially from jade at the leeds branch!
Would recommend to anyone!!
5******

Getting a car from car craft was so easy and laid back no one hassles you and you can test drive as many cars as you want I will be going back when it's time to change my car again xx

The staff at carcraft were helpful, easy to talk to and ready to answer any questions I had. I narrowed my choices down to two cars and was able to test drive both to decide which I preferred. After choosing one I went through the finance process which although long was made easier and less painful by the staff. Overall a good experience and would recommend to friends and family.

They had a good choice of cars available. They took my car as part exchange too.

Recently bought a car from carcraft and can honestly say how helpful and professional the salesman was. Can't fault the professionalism throughout the process and would recommend to anyone who is looking to change thier car

well done carcraft and especially Mo the salesman

Carcraft absolutely ruined my life. At 19 I was browsing the Internet for a car and showed interest in a polo (not from a carcraft website) anyway a dealer from the leeds branch contacted me and asked if I'd be interested. He came and picked me up from my own home and drove me to the branch where I was swamped with paperwork and agreed to buy the car. The extended guarantee wasn't explained clearly to me, I signed the paper work but on the sheet I have it was explained as a TLC which is included in the price. It was only when I got home I realised I had actually been sold an extended guarantee of £1,795.00 that was additional. I was paying two separate rates of interest. They must of had a right laugh when I left the store. I contacted the man who had come to pick me up and said that I wanted to cancel the extended guarantee. He said that I needed to put it in a letter as a cancellation needed to be in writing. I did this and he said the man who drove me home would come and pick it up as I couldn't yet drive (a different dealer drove me home in the car I'd purchased). I was working the next day and my brother told me he'd handed the letter to the man that had come for it. I awaited a response from carcraft and tried numerous times to contact the man who had come to pick me up but he never answered. Eventually upon contacting the store I was met with the response that my cancellation period was over. I have written to carcraft about this before and have recieved the response that there is nothing they can do as I signed the paperwork. But let's just ignore the fact that I tried to cancel. If I could remember the name of the dealer that came to pick me up I would have confronted him. I was made a fool of at a young age and since then have been paying back two separate agreements because with this guarantee I couldn't receive the full credit from one finance provider. Nice one carcrafit. Great customer service thanks for nothing.

Great service, friendly and very informative, the guys in the Lakeside store really helped to find the best deal for me