Carbon6 Reviews 

3,119
TrustScore 3.5 out of 5

3.5

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Rated 1 out of 5 stars

They were great once, but then just vanished, some people are actually waiting for repairs to be returned, others paid for items that never showed up, ZERO contact from anyone at the company, call the... See more

Rated 5 out of 5 stars

Want to be Unique and different these rings will set the bar and or above! Truly worthy of the expectation i had , beautiful designs, the faceted carbon is unique and everyone loves to see it, all d... See more

Rated 5 out of 5 stars

Delivered a purplue Halo ring (luminescent) to Spain in 14 days. Excelent client service though mail answering any and all questions I had regarding my ring. It came with a small UV light to test it... See more

Rated 5 out of 5 stars

I have been using a Carbon6 ring as my wedding band for about 7yrs now. I love how it feels on my finger and will never wear anything else. I'm actually ordering a second one in a different style just... See more

Company details

  1. Home & Garden

Information provided by various external sources

We're a Brooklyn, New York–based design company specializing in hand-crafted rings made of cutting-edge materials. All of our production is done in-house and we take pride in giving our customers the best experience possible.


Contact info

3.5

Average

TrustScore 3.5 out of 5

3K reviews

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3.5

All reviews

(3,119)

1 review in the last 12 months

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Rated 3 out of 5 stars

Disappointing - Titanium Fibonacci Glow Ring

It is unfortunate that I bought the Titanium Fibonacci Glow Ring (green) with high hopes and expectations. The photos on their website are misleading. Understandably, businesses have a need to edit and polish photos of their product to entice customers. However, it is a disservice for everybody involved, when the product is not as advertised. I have had the ring for over two weeks, and there are several points I would like to expound on.

Edge - The ring exterior edges are quite prominent. Although it's not enough to cut, it is uncomfortable and I am always cognizant of its presence (e.g., playing with the ring, holding hands, gliding against a soft surface). I am always concerned about the damage the ring could cause on soft materials, such as the leather steering wheel. Hence, I seldomly wear the ring. The photos on their website, presents it with the edge slightly chamfered. However, it is non-existent and imperceivable on the actual ring. A major dislike among others.

Finish - The finish on the titanium parts are diametrically opposed to the photos on their website. In the photos, the titanium portions are presented with a black/dark gray polished finish. However, the actual ring presents the familiar silvery gloss of polished metal. The expectation was a black titanium ring contrasted with the green glow-in-the-dark polymer, which brings us to the next point.

Luminescence - Once again, we are reminded that the product is not as advertised. The photos on the website illustrate a nice green hue of the glow-in-the-dark (GITD) polymer, contrasted by the black sophisticated titanium ring. However, in a lit environment, the polymer’s color resembles that of light jade green. In my experience, the best way to charge the GITD is with a super bright flashlight. Despite this, it is extremely short-lived in a lit setting. Only in a completely dark environment does this glow noticeably with a beautiful green color.

Despite all its flaws, the ring is a pretty neat trinket, especially for those who have an appreciation for all things luminous. In addition, the ring size is true to what I was measured at a local jeweler. Also, I appreciate the company’s exchange/return policy with a lifetime warranty. I find it to be very reasonable and generous. Moreover, I respect companies that stand behind their products. Overall, this ring is okay. The concept is good, but the execution is somewhat off.

28 April 2024
Rated 5 out of 5 stars

Stright to the point.

Delivered a purplue Halo ring (luminescent) to Spain in 14 days. Excelent client service though mail answering any and all questions I had regarding my ring. It came with a small UV light to test it out although I recomend you to get one a bit more powerful. Perfect.

19 April 2024
Rated 5 out of 5 stars

Customer service was awesome

Customer service was awesome. Previous purchase was delayed and Valerie in customer service was very nice and made my 2nd purchase much smoother and was great! Thank you.

24 April 2024
Rated 5 out of 5 stars

I love my rings

I love my rings!

The folks at carbon6 gave me a beautiful set of rings for a very generous price. I would buy their top notch rings again in a heartbeat.

22 March 2024
Rated 5 out of 5 stars

I love both my carbon6 rings

I love both my carbon6 rings, they hold the glow for such a long time. When I sleep with them on its almost too bright sometimes. They are wonderful rings and feel so very comfortable.

13 December 2023
Rated 5 out of 5 stars

Perfect Service and Product Quality

The ring was absolutely perfect! The product was a slight bit too pricey in my opinion, but it was definitely worth it! Would definitely buy from again! Customer Service was Elite! They were super responsive and extremely helpful!

10 November 2023
Rated 5 out of 5 stars

Awesome Customer Service

The Post Office messed up my delivery, but an incredibly helpful and response customer service person named Valerie got on the phone with USPS and got things straightened out. I’m very thankful for her professionalism and courteousness.

28 November 2023
Rated 5 out of 5 stars

Definitely order a ring here!!

I had a great experience ordering my fiance's ring! Happy on so many levels with this purchase! My clueless self ordered the wrong ring size and when I realizedwhat I had done, not only was I mortified but needed to get the right size right away because as soon as my guy saw his ring he thought it was the greatest thing ever and who wants to have to take that kinda gift back right?!?! Ghezzz, amazing customer service, they quickly worked with me to get the ring exchanged for the correct size!
He now has the correct size ring and thinks it's the coolest thing ever that it glows! He makes sure to show everyone!

13 September 2023
Rated 5 out of 5 stars

Express

I've looked at this company for many years and always knew what I wanted. I finally made my purchase and read that if I was in a time crunch to email them. Well I did and they did everything in there power to get it to me fast even made it to me a week before. I'm very satisfied with my purchase and I'm considering buying a different ring. You guys are the best

11 September 2023
Rated 3 out of 5 stars

The ring is gorgeous and the hubby…

The ring is gorgeous and the hubby loves it. But it was disappointing that there was no faster shipping method available (not even for those like myself willing to pay the extra fee). I even called and left several messages to ask if ot was possible and never heard back from anyone.

19 September 2023
Rated 1 out of 5 stars

I ordered my ring over a month ago and…

I ordered my ring over a month ago and I still haven’t gotten any updates about it. I’ve emailed customer support twice and still don’t have anything

26 August 2023
Carbon6 logo

Reply from Carbon6

Hi Caylee! I apologize for the delay with your ring. I'm surprised to see you mention that you haven't received any updates despite emailing us because we did respond to your email with an update, and you even replied to us thanking us for the information. As we explained in the email, you ordered a ring from our guest designer that requires more time and care due to the casting process. Occasionally, the ring comes back with a void that needs additional time to fix. We completely understand the frustration of waiting so long for your order, and to make up for the delay, we have taken steps to remedy the situation. We will be shipping you a higher value ring that will arrive early next week, in addition to sending your original order once the void is fixed. Again, I am truly sorry for the delay. Thank you for your patience!

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