Only used it once was ok
Reply from Caravan and Motorhome Club (previously The Caravan Club)
Hello there, thank you for taking the time to leave such a positive review. ~Dan, Caravan and Motorhome Club Social Media Team.
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The information on this page is based solely on product reviews written by customers of Caravan and Motorhome Club (previously The Caravan Club) via Trustpilot.
All reviews
Everytime i have used Mayday, the staff have been very polite and efficient ,and the operators are prompt and professional . Couldn't ask for more
Reply from Caravan and Motorhome Club (previously The Caravan Club)
Hi Michael, thank you for taking the time to leave such a positive review. It's great to hear that you found the team polite and efficient. ~Dan, Caravan and Motorhome Club Social Media Team
We're members for nearly 30 yrs,then last year they doubled price and didn't renew our policy,told us 6 months after had lapsed. They did say would have honoured a breakdown, but felt should have told us straight away hadn't renewed policy. So now taken out new cover,can't comment on them as a service as never used yet and dont want to
On the two occasions I have had to use them recovery has arrived in less than half an hour and their contractor has provided excellent service
Reply from Caravan and Motorhome Club (previously The Caravan Club)
Hi John, Thank you for your wonderful review! We are delighted to hear that our breakdown recovery service arrived in under half an hour on both occasions and provided such excellent assistance. Giving our members prompt support and complete peace of mind on the road is always our top priority. We truly appreciate you taking the time to share your experience with us! ~Louisa - Caravan and Motorhome Club Social Media Team
Had to call out for a flat battery after an overnight stop. Given a time slot. Arrived earlier. Got us back on the road very quickly.
Reply from Caravan and Motorhome Club (previously The Caravan Club)
Hello Bateman, Thank you for leaving such a wonderful review! We are delighted to hear that the team arrived ahead of schedule and resolved your flat battery issue so quickly. It is fantastic to know you were back on the road in no time following your overnight stay. We wish you many more smooth and enjoyable journeys ahead!
Ella L - Caravan and Motorhome Club Social Media Team
Great service. Pleasant agents.
Reply from Caravan and Motorhome Club (previously The Caravan Club)
Hi Andrew, Thank you for taking the time to leave such a positive review. ~Dan, Caravan and Motorhome Club Social Media Team
Easy process to renew
Reply from Caravan and Motorhome Club (previously The Caravan Club)
Hello There, Thank you for taking the time to leave such a positive review. I'm really pleased to see that you found the renewal process easy. ~Dan, Caravan and Motorhome Club Social Media Team
An excellent, friendly service from start to finish, Worth every penny. Great to know they are there as backup when I'm out on the road.
Reply from Caravan and Motorhome Club (previously The Caravan Club)
Hi Phillip, Thank you for your fantastic review of MAYDAY UK Breakdown Cover! We are delighted to hear that you experienced an excellent, friendly service from start to finish and that it provides you with great peace of mind and reassurance while out on the road. Providing reliable support and great value to our members is always our top priority. We truly appreciate your feedback and wish you many safe and happy travels ahead! -Lauren - Caravan and Motorhome Club Social Media Team
Have been a member for over 19 years, fortunately only had to use the services twice. On both occasions the service and timelines involved were excellent. Renewal process has always been easy and effortless. Pricing has always been fair, value for money and competitive.
Reply from Caravan and Motorhome Club (previously The Caravan Club)
Hi Guy, Thank you for your wonderful feedback and for being a loyal member of the Club for over 19 years! We are delighted to hear that you have experienced such excellent service and prompt timelines whenever you have needed to use our services. It is fantastic to know that your renewal process remains easy and effortless, and that you continue to find our pricing fair and great value for money. We truly appreciate your long-standing support and look forward to accompanying you on many more adventures to come! ~Louisa - Caravan and Motorhome Club Social Media Team
Member for 3 years , never had to use this service, very reasonable price.
Reply from Caravan and Motorhome Club (previously The Caravan Club)
Hi Mark, Thank you for taking the time to leave us a great review. I'm pleased to hear you've never had the need to use the service ~Dan, Caravan and Motorhome Club Social Media Team
No doubts at all about renewing, great value for money.
Reply from Caravan and Motorhome Club (previously The Caravan Club)
Hello and thank you so much for your review! It's great to hear that you are consistently happy with Mayday and will be renewing with them. We wish you many more safe journeys and to enjoy the rest of your touring season.~ Libby, Caravan and Motorhome Club Social Media Team
Always attended on time
Reply from Caravan and Motorhome Club (previously The Caravan Club)
Hi, Thank you for taking the time to share your feedback! We are delighted to hear that you have experienced such prompt and reliable service with MAYDAY UK breakdown cover. Providing our members with peace of mind and swift support when out on the road is always our top priority. We wish you many more safe and enjoyable adventures on your travels! ~Lauren - Caravan and Motorhome Club Social Media Team
Great service first time in 20 years needed recovery and with the caravan was seamless best £82 I have ever spent and this convinced the other half it’s a necessary expense
Reply from Caravan and Motorhome Club (previously The Caravan Club)
Hi John, Thank you for your fantastic review! We are so pleased to hear that your first Mayday recovery in 20 years was such a seamless experience and provided great peace of mind when towing your caravan. Delivering exceptional value for money and reliable support when you need it most is so important to us. We wish you many more happy, safe, and stress-free adventures on your future travels! -Lauren - Caravan and Motorhome Club Social Media Team
Excellent service!
Reply from Caravan and Motorhome Club (previously The Caravan Club)
Hi, Thank you for your feedback! We are delighted to hear that you experienced excellent service with Mayday. Providing efficient and reliable support to give our members peace of mind is so important to us. We wish you many more happy and safe adventures on your future travels! -Lauren - Caravan and Motorhome Club Social Media Team
As we travel a fare distance with our caravan, we thought it was about time we took out breakdown cover, I had seen the advert in my monthly caravan magazine I thought it was the best one to use as they could also take the caravan, it's up for renewal soon so I will be taking out again.
Reply from Caravan and Motorhome Club (previously The Caravan Club)
Hi Pauline, Thank you for sharing your fantastic review of MAYDAY breakdown cover! We are delighted to hear that seeing our advert in the Club magazine provided complete peace of mind when travelling long distances with your caravan. Knowing that both your towing vehicle and caravan are fully covered offers true reassurance for all your touring adventures. We are thrilled to hear that you will be renewing with us again soon, and we wish you many more safe and happy travels ahead! ~Louisa - Caravan and Motorhome Club Social Media Team
Fast and efficient service.
Reply from Caravan and Motorhome Club (previously The Caravan Club)
Thank you for taking the time to leave us such a lovely review! We are delighted to hear that you experienced fast and efficient service with us. Providing smooth, reliable, and high-quality support to our members is always our top priority. We truly appreciate your kind feedback and look forward to welcoming you back on your next adventure!~Jamie-lee - Caravan and Motorhome Club Social Media Team
Yes certainly, broke down with a shattered tyre in Brecon South Wales, going home day after to North Yorkshire. Guess what Mayday were USELESS. said because alloy wheel had a scuff they couldn't help yes you heard right. I am 80 years old and joined Mayday for emergency situations like what I have described. Mayday said to contact my insurer to see if they would help me. They more or less said what could they do. As far as I am concerned Mayday is a joke and should reimburse me plus the cost I paid to a passer by to change my damaged wheel plus compensation for selling me a cover which they did not fulfill, is this miss selling?.
Reply from Caravan and Motorhome Club (previously The Caravan Club)
Hi Barrie, Thank you for taking the time to share your experience with us. We have passed this onto our product team to look into and will update you once we have a response. ~Dan, Caravan and Motorhome Club Social Media Team.
Broke down on the M42 26june this year, hottest day of the year up to then 11am technician turned up at 15.00 pm .The car was collected at 22.00pm not delivered back to me for 5 days later absolute joke.
Reply from Caravan and Motorhome Club (previously The Caravan Club)
Hi Colin, Thank you for bringing your experience with our Breakdown Cover to our attention. We appreciate you taking the time to share these details regarding the delay encountered on the M42. Providing reliable support and peace of mind to our members is always of the utmost importance to us. I have referred this as a complaint to our External Products Team, they will review the points raised. Please allow up to 20 working days for a formal response. Miles, Caravan and Motorhome Club Social Media Team.
Easy to set and renew...price was same as year before...got us and Caravan home when we broke down
Reply from Caravan and Motorhome Club (previously The Caravan Club)
Hi Mike! Thank you for sharing your lovely feedback! We are thrilled to hear how easy you found it to set up and renew your cover with us, and that you enjoyed great value with consistent pricing. Providing peace of mind when you need it most is so important to us, and we are delighted that our breakdown recovery got you and your caravan home safely. We appreciate your continued support and look forward to accompanying you on many more adventures!~Jamie-lee - Caravan and Motorhome Club Social Media Team
Happy knowledgeable staff and very calming when you are in need of their services.
Reply from Caravan and Motorhome Club (previously The Caravan Club)
Hi Pauline, Thank you for taking the time to leave such a wonderful review of our Mayday breakdown service! We are delighted to hear that our team provided such a happy, knowledgeable, and reassuring service when you needed support. Providing calm and helpful assistance to give our members complete peace of mind on their travels is at the heart of what we do. We truly appreciate your feedback and look forward to keeping you safe on the road! ~Lauren - Caravan and Motorhome Club Social Media Team