Booking an appointment was so easy and informative. I was given all the necessary contact info in case of any situation. The date for auto pickup was very prompt. The driver was courteous and helpful.... See more
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It ended well for me thanks to Stephanie. She agreed to accept a digital copy of my wife's death certificate along with the paper title and a paper copy of my wife's will as she and I were both named... See more
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The communication was very much appreciated. They kept in contact of when they’d be here. Texted to say time frame and we’re here in that time frame. The gentleman who came was courteous and was ab... See more
Company replied
Capital Auto has been very thorough Mr communicative. The donation car has not moved in 4 years but the gentleman from Capital Auto was able to get the car moving and onto the tow truck with out is... See more
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Company details
Written by the company
Capital Auto Auction has been in business in Washington DC since 1988. As native Washingtonians, we are proud to be doing business in Northeast Washington. On February 4, 1989 we opened our doors in DC. We have sold thousands of vehicles. Our 60,000 sq ft facility is centrally located. We draw customers from DC, and both the Maryland and Virginia suburbs. There is plenty of parking at the auction warehouse, which is right across the street from the Main Post Office. December 11, 1996 we opened Capital Auto Auction of Philadelphia. We now have three big auctions per week held on Tuesdays, Wednesdays, and Saturdays due to the great response in Philadelphia. We are right off of Route 95 at Cottman Avenue. You can’t miss our sign! November 18, 1999 we added our third Capital Auto Auction in Manchester, New Hampshire. We now have auctions weekly, every Saturday, rain, snow, or shine. We look forward to serving our New England neighbors. We are easily accessible to Boston and the vicinity, Route 93N to route 101E, exit 1 on the left. We have vehicles for every budget and need – from family mini-vans, to sports cars, to the occasional boat, camper, and motorcycle. The selection varies from week to week, but there are always good, clean, used cars at excellent prices. The bargains are outrageous!!! We also take vehicles on consignment. We do the advertising!!! We show it off!!! We take the phone calls!!! You sell your car!!! If there is ever a problem with a sale, we at Capital Auto Auction will do everything possible, and fair, to satisfy both the buyer and the seller. Capital Auto Auction is a public car auction…Everyone is welcome. Come and share in the excitement of a live auction!
Contact info
1905 brentwood rd ne , 20018, Washington, United States
- (202)269-3361
- reid@capitalautoauction.com
- www.capitalautoauction.com
4.8
Excellent
734 reviews
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Everyone who coordinated and scheduled…
Everyone who coordinated and scheduled the donation was organized and clear and began the whole process quickly. The only glitch was that the driver who picked up the car didn’t take the documents I had ready, per the phone calls. Thus I needed to send them the day after—though Capital Auto Auctions folks made that as easy as possible by emailing a FedEx label.
It was a fast and easy process—kudos!
1 July 2026
Reply from Capital Auto Auction
We are happy to hear that our coordination and scheduling process was clear and efficient for your donation. We appreciate you bringing the document discrepancy to our attention; we are reviewing our procedures to ensure all drivers are consistent with instructions. We are glad we could make the follow-up easy for you.
Kept us informed about pickup
Kept us informed about pickup, receipt, arrived on time, courteous and congenial.
8 July 2026
Reply from Capital Auto Auction
We're so glad to hear that you were kept informed throughout the process, and that our team was courteous and arrived on time. Thank you for your wonderful feedback!
I heard about Vehicles For Change on…
I heard about Vehicles For Change on WTOP and decided that was where I wanted to donate my 73 Corvette. It was easy to complete the donation and my old, but running vehicle was picked up today.
7 July 2026
Reply from Capital Auto Auction
We're so glad you heard about us on WTOP and chose to donate your Corvette! We truly appreciate your support and are happy the donation process was easy.
Mostly went Well.
I has some trouble navigating the donation website, so I wound up having to call, and that all went well. I got a call that afternoon, and pickup was scheduled for Monday. I got several more calls from the donation people, and it turned out their system did not know the pick up had been scheduled. Monday came and I got a call that the pickup would not be until Tuesday. Pickup early on Tuesday came and was fast and efficient!
30 June 2026
Reply from Capital Auto Auction
We appreciate your feedback and are glad the pickup was ultimately fast and efficient. We understand your frustration with the website navigation and the scheduling confusion caused by our system. We are actively working to improve our internal communication and online experience to prevent similar issues for future donors. Thank you for your patience and for choosing to donate.
Simple & Straightforward
Simple, easy way to donate a car. They took care of everything & were efficient about scheduling & pickup.
30 June 2026
Reply from Capital Auto Auction
We're so glad to hear that donating your car was a simple and easy experience. We appreciate you acknowledging our efficiency in scheduling and pickup.
Pickup times can vary
Easy phone contact and instructions, several delays in pickup times due to driver distance and traffic conditions. 3 hours late.
7 July 2026
Reply from Capital Auto Auction
We appreciate your feedback and apologize for the significant delay you experienced. We are actively reviewing our dispatch process to prevent such occurrences.
Reply from Capital Auto Auction
We are so glad to hear everything went well with your delivery. It's wonderful to know our driver provided excellent service.
Reply from Capital Auto Auction
We are so glad you had such a smooth and easy experience! Thank you for your wonderful feedback.
Driver was helpful filling out the…
Driver was helpful filling out the donation form and friendly in picking up the car for Purple Heart as scheduled Monday 7/6/2026
7 July 2026
Reply from Capital Auto Auction
We're so glad to hear that our driver was helpful and friendly during the car pickup. Thank you for sharing your positive experience!
This could not have been easier
This could not have been easier. After completing the online form I received a call within hours and 0630 the next business day the tow truck was at the house taking the car. The driver had called the night before to make sure 0630 was okay.
7 July 2026
Reply from Capital Auto Auction
We're so happy to hear that the process was easy and efficient for you. We appreciate you sharing your positive experience with our prompt service and thoughtful communication.
Done according to expectations
Everything was done according to the expectations conveyed by the website. The pickup was on time, professional, and the documents were correct. The basics were done right. That's all I want.
6 July 2026
Reply from Capital Auto Auction
We're so pleased to hear that our service met your expectations and that the pickup was on time and professional. It's great to know that the documents were correct and that we got the basics right for you.
Great communication
I had not transferred a vehicle before and they were helpful and communicative, reaching out to schedule and go through the process with me. On the day of the donation pickup, the driver called ahead and was helpful during the process. Thanks!
26 June 2026
Reply from Capital Auto Auction
We're so glad to hear that our team was helpful and communicative throughout the vehicle transfer process. We appreciate your kind words and your donation!
78 Cadillac Seville
Friendly customer service, fast response and pick up times. Happy the foundation could benefit from the donation.
30 June 2026
Reply from Capital Auto Auction
We're so glad to hear you had a positive experience with our customer service and that the pick-up times were fast. Thank you for your generous donation!
They are helping people< Who help with…Helping people
They are helping people< Who help with transportation to and from treatment.
30 June 2026
Reply from Capital Auto Auction
We're so glad to hear we are making a positive impact by assisting with transportation for treatment.
Reply from Capital Auto Auction
We're so glad to hear that our efficiency, follow-up, and courteous service met your expectations. We truly appreciate your kind words!
Reply from Capital Auto Auction
We're so pleased to hear that the pickup went smoothly and that our driver did a great job, especially on such a hot day. Thank you for your positive feedback!
Fast, smooth, and satisfying process Can't think of a better way to be of some use to the needy.
Smooth and quick process. Sent my request, got a quick call from towing people, and the next morning, handed the guy the title and he gave me a receipt, and I went back to bed.
23 June 2026
Reply from Capital Auto Auction
We're happy to hear that our process was smooth and quick for you! We appreciate you sharing your positive experience with us.
They can within time window and the…
They can within time window and the driver was very efficient and friendly with the receipt ready.
30 June 2026
Reply from Capital Auto Auction
We're so glad to hear that our driver was efficient and friendly, and that they arrived within the expected time frame!
Fast response and prompt pickup
29 June 2026
Reply from Capital Auto Auction
We're happy to hear that our response and pickup were prompt. We appreciate your positive feedback!
It was easy
It was easy. Since my wife died, hardly anything has been easy as I try to settle financial matters. So far the process with you has been hassle free. I truly appreciate that.
22 June 2026
Reply from Capital Auto Auction
We are truly sorry for your loss and deeply appreciate you sharing your experience. We are here to support you during this difficult time.
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