Canvas Castle Reviews 1,088

Ordered 2 big format canvas (47x70). Shipping was fast and received intact but the quality is poor. You can see the pixel in the picture. Low resolution printed on canvas to big for the resolution. Would probably be ok on the highway but not in a house.**** update. They don’t want to do anything until I delete this review, told them I would update once problem
Is solved they said they would not contact me

So after some investigation this company is fraudulent! Complete scam! Even their positive reviews are fake! I had made a large purchase and the quality and size were nothing remotely close to what they advertise. When I called them to do a return they argued and used foul language to basically fck off. When I told them I was going to leave them a bad review they searched my email and realized I was a business owner and left me a “fraud review” on my business! Then the rep emails me telling me that I should check on my reviews for my business and threatened me that he would target me unless I took down the review I left them. I have to to dispute those reviews and still had to report this to my bank to get my money back! Very unprofessional and shady company! BUYERS BEWARE NOT TO DO DO BUSINESS WITH THIS COMPANY!! They are from India and there is nothing we can do from the US to have them regulated! COMPLETE FRUAD!!!!

This company has the best customer service. I had a delay receiving the order and they reached out to me before I could to say they were resending my product. I will defintely order from them again. In a world where customer service is often not great they were awesome. Highly recommend.

What a peace off shit please don’t buy it

So far I like the colors in the art

Great choice with large number of sizes with and without frames.
It Was however difficult to add an item in the cart after having selecting one.

Easy to order, quick delivery and ,unlike other sites, I got exactly what I ordered. Thank you

Buyer Beware
I ordered three 28x40 canvas prints with frames (Kaws, Grumpy Kaws, and Rain - Banksy), the color was not vibrant as advertised and the quality was extremely cheap. Although the site notes 30 Day Money Back Guarantee and for any reason if you are unsatisfied contact the team for support, you will receive an email stating all sales are final and to have a good rest of the year and a better 2025 (yes, that was the actual response). No options were provided to help resolve my issue of receiving unsatisfactory products. As others have stated go with anyone else even Amazon for better quality, customer support, and a true money back guarantee. This was false advertisement with no intentions on providing best in class customer service that they state on their site. Run do not walk away from this terrible product and customer service. It is very hard for me to believe the high ratings that have been received are all from actual customers.
- Shea

The below response is a lie. My complaint was not regarding the type of border nor did they provide a return address. To be clear, my complaint is regarding the poor quality, false advertisement (of the actual print quality and the 30 Day Money Back Guarantee), and now poor customer service. There has been zero movement on assisting with a refund, but instead I received an email stating they will no longer communicate with me if I don’t remove my post. Again RUN do not spend your money with this company.

I chose the Tree OF Life! I love it as I love family, very much, and friends
That are Family as well. I Cherish the Love. I want to show that in this Art.

TOTAL SCAM!!! You can buy FRAMED, READY to HANG art from Amazon at the same price, with FREE RETURNS!!! Do NOT buy from Canvas Castle... Buyer Beware!!!! ZERO STARS!!! Poor quality print, chincy "DIY" frame... Garbage products!!! Amazon's prints are more vibrant and easier to buy/return with... DO NOT BUY from Canvas Castle!!!

Bait and switch! Do not buy, they don’t except returns and sent the order incomplete.
Zero accountability or ethics

So many options of artwork and easy to navigate website

My favorite thing about Canvas Castle is the exceptional quality and creativity of your products. The way each piece brings life, warmth, and personality to any space is truly remarkable. I also appreciate the wide variety of designs that cater to different tastes and styles, making it easy to find something unique and perfect for every occasion. Your attention to detail and dedication to creating inspiring art never fails to impress!

Love the Banksy art! My only issue is that they don't have the frames to mount the canvas on the largest pieces as part of the packages. They will provide them separately, it's just that the cost is then much higher.

I wasn't expecting the quality that came with the print. I ordered it on a whim but I really like it. It's encouraging to get something ordered online to be more than expected , doesn't happen most of the time. Thank you.

Avoid this company , I would NEVER buy from them again , waited 4 weeks and still no delivery,
I emailed Custer service and their replies were so rude ,
Avoid avoid avoid
Worse company I have EVER dealt with

Easy to find what I was looking for with the types of art work clearly marked. Lots to choose from.

The website was very easy to navigate and the shipping was very effecient. My only issue is thst while I knew my piece wouldn’t be framed, I didn’t realize it would not be stretched at all.

Love the Bansky art and just generally speaking the selection on your website. It was hard for me to limit my acquiring of new art!!