Cancard Reviews 

1,138
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 146 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently appreciate how simple the website is to navigate and how quickly their applications are processed and approved. Many people often mention that the incredibly helpful support team provides wonderful peace of mind, excellent guidance, and reassuring advice during daily life. Some reviewers were not happy with the customer service and experienced frustrating communication delays when trying to get help with their issues. A few consumers also felt that the physical card offered very little practical protection and was not sufficient for their needs.

What people talk about most

Service

Customers had positive experiences with service, noting how easy it is to apply and how quick the responses... See more

Staff

Consumers find staff to be positive, helpful, and highly professional. Reviewers frequently highlight that... See more

Customer service

Reviewers mention positive feedback about customer_service, noting that the team is exceptionally helpful,... See more

User experience

Clients share positive opinions on user_experience, highlighting a straightforward and efficient application... See more

Product

People report ambiguous experiences with the product, noting it serves as a helpful backup when used in... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have had my Cancard since 2022 and I am glad to have something to show if I am ever challenged on the spot while medicating in public. I am well able to recite the law at them but its easier to whip... See more

Rated 5 out of 5 stars

I used to be extremely anxious about carrying my cannabis around. I got busted 3 times in the 60s and 70's which cost me heavy fines and threats of incarceration. Over many years I have suffered lots... See more

Company replied

Rated 5 out of 5 stars

As can be seen by many testimonials the service is required and a help to many people. It seems to be forward thinking with an agenda, which has got to be a good thing. With pain , cannabis does no... See more

Rated 5 out of 5 stars

Just renewed for a third year. Process is easy and although I never needed to use it, it gives me much needed peace of mind. So far its worth every penny and id recommended it to and medical user. The... See more


Company details

  1. Medical Equipment Supplier

Written by the company

Cancard is a validated indication to the police, or any third party, that you are consuming cannabis for medical reasons.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 72% of negative reviews

Typically replies within 1 week

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4.5

All reviews

(1,138)

134 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Extremely helpful

Extremely helpful, couldn’t fault the assistance given

21 October 2025
Unprompted review
Cancard logo

Reply from Cancard

Thank you so much for sharing your feedback!
We really appreciate it!

Warm regards,
The Cancard Team.

Rated 5 out of 5 stars

Thank you for your support and advice

Thank you for your support and advice. Great organisation which is working hard for this incredible medication. It has helped me and my late daughter who had cancer. Cannot recommend enough.

21 October 2025
Unprompted review
Cancard logo

Reply from Cancard

Thank you so much for sharing your feedback!
We really appreciate it!

Warm regards,
The Cancard Team.

Rated 5 out of 5 stars

Fantastic service

Fantastic service, very fast real rate.

21 October 2025
Unprompted review
Cancard logo

Reply from Cancard

Thank you so much for sharing your feedback!
We really appreciate it!

Warm regards,
The Cancard Team.

Rated 5 out of 5 stars

Applies for my can card couple days ago…

Applies for my can card couple days ago website was down for maintenance so emailed to see what was happening got a response almost instantly saying approved for card

21 October 2025
Unprompted review
Cancard logo

Reply from Cancard

Thank you so much for sharing your feedback!
We really appreciate it!

Warm regards,
The Cancard Team.

Rated 5 out of 5 stars

Easy to apply & receive Cancard

Easy to apply & receive Cancard

Extremely helpful for my current health situation - thank you

20 October 2025
Unprompted review
Cancard logo

Reply from Cancard

Thank you so much for sharing your feedback!
We really appreciate it!

Warm regards,
The Cancard Team.

Rated 5 out of 5 stars

CanCard has been a lifesaver for me

CanCard has been a lifesaver for me. It makes travelling and carrying my medication in public so much easier. Having all of my medical information in one place is incredibly helpful. CanCard also gives me confidence, reduces my anxiety, and overall makes being a medical cannabis patient much easier—especially since many people aren’t well informed about the laws surrounding medical cannabis. I’ve had a CanCard for the past year, and it’s been excellent—thank you!

16 October 2025
Unprompted review
Cancard logo

Reply from Cancard

Thank you so much for sharing your feedback!
We really appreciate it!

Warm regards,
The Cancard Team.

Rated 5 out of 5 stars

Fast replies

Fast replies
Brilliant service all round

15 October 2025
Unprompted review
Cancard logo

Reply from Cancard

Thank you so much for sharing your feedback!
We really appreciate it!

Warm regards,
The Cancard Team.

Rated 5 out of 5 stars

Awesome no nonsense awesome sign on…

Awesome no nonsense awesome sign on experience. Quick and professional attitude.

13 October 2025
Unprompted review
Cancard logo

Reply from Cancard

Thank you so much for sharing your feedback!
We really appreciate it!

Warm regards,
The Cancard Team.

Rated 5 out of 5 stars

Pleasant experience.

unbiased, useful advice and very helpful staff.

6 October 2025
Unprompted review
Cancard logo

Reply from Cancard

Thank you so much for sharing your feedback!
We really appreciate it!

Warm regards,
The Cancard Team.

Rated 5 out of 5 stars

I’ve been a cancard user several years…

I’ve been a cancard user several years and it has worked for me in every occasion I’ve had to use it even to point I’ve had to school police officers who don’t know how what it is as not every officer knows what it is but they get it I’m in my late 40,s and I’ve smoked it for many years and it’s never done me any harm I’m even using a cannabis prescription every month from alternaleaf so I don’t have to buy what’s on the streets anymore I use for the pain relief and mental health also for my arthritis and it honestly helps and so does having my cancard
They have been 5 star service and always keep me updated on what’s new so thanks
Cancard for being there so I can carry on with my daily life

8 October 2025
Unprompted review
Cancard logo

Reply from Cancard

Thank you so much for sharing your feedback!
We really appreciate it!

Warm regards,
The Cancard Team.

Rated 5 out of 5 stars

Cancard has considerably reduced my anxiety around use of 'medical' cannabis

I used to be extremely anxious about carrying my cannabis around. I got busted 3 times in the 60s and 70's which cost me heavy fines and threats of incarceration. Over many years I have suffered lots of pain and because of Coeliac Disease have been unable to take most pain relief. My GP's offered no support and even refused to support me when I first applied for a CANCARD. Cancard tried several times to have dialogue with them with no joy. I eventually got the info required by demanding they provide me with my medical records. Canards support seriously reduces my anxiety and as a result I am able to have a genuinely better life - not pain free but Certainly a vast improvement.

8 October 2025
Unprompted review
Cancard logo

Reply from Cancard

Thank you so much for sharing your feedback!
We really appreciate it!

Warm regards,
The Cancard Team.

Rated 5 out of 5 stars

CanCard

I've had a medical cannabis prescription for around two years.
I've just got my CanCard. I don't know why I waited so long to sort the CanCard out.
The process was very easy.
Having a CanCard gives me reassurance
that any problems I come across with the police etc will be sorted out.

7 October 2025
Unprompted review
Cancard logo

Reply from Cancard

Thank you so much for sharing your feedback!
We really appreciate it!

Warm regards,
The Cancard Team.

Rated 5 out of 5 stars

Very helpful and friendly support

Very helpful and friendly support, decided to pickup a cancard despite having recently getting a legal prescription curaleaf and the process has been very easy, both with curaleaf and cancard :)

26 September 2025
Unprompted review
Cancard logo

Reply from Cancard

Thank you so much for sharing your feedback!
We really appreciate it!

Warm regards,
The Cancard Team.

Rated 4 out of 5 stars

CONFIDENCE

A Cancard in your pocket provides a a feeling of security, knowing i have the cancard team behind me to support me a any way. What I do is not illegal it is Medical. Thank you Cancard for the confidence.

24 September 2025
Unprompted review
Rated 5 out of 5 stars

Great experience

The team are very knowledgeable, and I cannot fault them. I had some issues with obtaining the necessary documents for my card, and the team were very patient with me and helpful with their advice. The customer service team really is outstanding and they went above and beyond to help me with my queries.

26 August 2025
Unprompted review
Rated 5 out of 5 stars

Super smooth process and great support

I recently applied for my Cancard and the whole process was incredibly smooth. After submitting my documentation, my application was approved very quickly.

I also had an issue with my account because I had created one years ago but never finished the application, which left my account deactivated. I contacted support and they were extremely friendly, quick, and helpful in resolving it.

Overall, I’m really impressed with how easy the process was and how supportive the team has been. Excellent service and highly recommended!

18 September 2025
Unprompted review

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