Anamarie was very helpful, as are all the online reps. The only issue was how long the process takes. It’s not just this time, but anytime I use the chat feature, there’s a delay between my comment/q... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I just ordered a refill on a prescription previously filled with CDD. The process was pretty smooth, except they asked for all the documents previously submitted, including ID, prescription, and a ca... See more
Company replied
Communication via chatting with a live agent (Heizel) was great! Prompt and clear, a quick answer, excellent customer service. I've had nothing but great experiences with CDD and you can put this on t... See more
Company replied
Love CDC customer service! Jesika made things easy all the way around. I've Never had a situation that couldn't fixed. Drugs are exactly as ordered. Communication with my doctor is excellent. Will st... See more
Company replied
Company details
- Online Pharmacy
- Drug Store
- Online Prescription Medication Vendor
- Pharmaceutical Company
- Pharmacy
- Veterinary Pharmacy
About Canada Drugs Direct
Written by the company
Canada Drugs Direct is a highly rated & certified Canadian pharmacy Online. Save on your prescription, OTC & pet meds using Canada Drugs Online Pharmacy.
Why Choose Canada Drugs Direct?
Canada Drugs Direct is a certified online Canadian pharmacy providing U.S. residents access to high quality medications at an affordable price. Since 2016, we have helped Americans access their much-needed medication safely, conveniently, and affordably. Buy your medications online and start saving!
Canada Drugs Direct
Written by the company
Price Match Guaranteed
Affordable Canadian Pharmacy Online
We guarantee the lowest price on all of our prescription products. If you find your medications cheaper at any other recognized licensed mail order pharmacy, we will not only match their price, we will beat it by 25% of the difference. It is our 125% price match guarantee!
Contact info
Suite 520 , 800-15355 24th Avenue , V4A2H9, Surrey, Canada
- 1-888-904-8467
- info@canadadrugsdirect.com
- www.canadadrugsdirect.com
4.4
Excellent
5K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
AGENT WAS VERY VERY PATIENT AND HELPFUL
16 June 2026
Unprompted review
Reply from Canada Drugs Direct
Thanks for the positive review. We appreciate your business and hope to serve you again.
Pam helped and was quick and efficient
Pam helped and was quick and efficient
16 June 2026
Unprompted review
Reply from Canada Drugs Direct
Thanks for the positive review. Pam was happy to assist you with resolving your questions and concerns. We appreciate your business and hope to serve you again.
Jessica was wonderful and so helpful…
Jessica was wonderful and so helpful and efficient!
15 June 2026
Unprompted review
Reply from Canada Drugs Direct
Thanks for the positive review. Jessica was happy to resolve your questions and concerns. We appreciate your business and hope to serve you again.
Jacque via the chat was extremely…
Jacque via the chat was extremely helpful since I am a first time user.
13 June 2026
Unprompted review
Reply from Canada Drugs Direct
Thanks for the positive review. Jacque was happy to assist you with resolving your inquiries and questions. We appreciate your business and hope to serve you again.
Mostly able to accomplish the task…
Mostly able to accomplish the task needed to complete my order. Pam and Echo were helpful.
13 June 2026
Unprompted review
Reply from Canada Drugs Direct
Thanks for the positive review. Pam was happy to assist you with resolving your inquiries and questions. We appreciate your business and hope to serve you again.
Anamarie Customer Service Star
Anamarie helped process my order in lightning speed and was able to make sure everything went through perfectly!
13 June 2026
Unprompted review
Reply from Canada Drugs Direct
Thanks for the positive review. Anamarie was happy to assist you with resolving your inquiries and questions. We appreciate your business and hope to serve you again.
Great Service, easy to navigate website
The website is very easy to navigate. I also interacted with customer service and they answered my question quickly.
13 June 2026
Unprompted review
Reply from Canada Drugs Direct
Thanks for the positive review and kind words. We appreciate your business and hope to serve you again.
Their chat help is excellent
Their chat help is excellent. I got a live agent (Kevin) even on a Saturday morning. The website is so difficult to navigate that this help is essential and Kevin was great.
13 June 2026
Unprompted review
Reply from Canada Drugs Direct
Thanks for the review and feedback. Kevin was happy to assist and support you while you navigated our website. We appreciate your business and hope to serve you with an improved online experience in the future.
Always problems with your pharmacy…
Always problems with your pharmacy always.it clearly says on prezcribtion 11 refills your rep telling me it doesnt.im done with you
9 June 2026
Unprompted review
Reply from Canada Drugs Direct
We apologize for the inconvenience you've experienced using our online pharmacy. We've tried to reach out to you via Trustpilot to gather more information about your account and to better assist you, but you haven't replied back. For further assistance, please visit our website and use our online chat platform. We hope to serve you better on your next order.
Jesika was so helpful
Jesika was so helpful! I had a few questions that I needed answered and she was professional, friendly, and prompt. Very please so far with our experience ordering my dog's medication.
9 June 2026
Unprompted review
Reply from Canada Drugs Direct
Thanks for the positive review. Jesika was happy to assist you with answering your questions and inquiries. We appreciate your business and hope to serve you again.
Great service.
9 June 2026
Unprompted review
Reply from Canada Drugs Direct
Thanks for the positive review. We appreciate your business and hope to serve you again.
Reply from Canada Drugs Direct
Thanks for the positive review. We appreciate your business and hope to serve you again.
Easy chat feature and kind employee.
Easy chat feature and kind employee.
9 June 2026
Unprompted review
Reply from Canada Drugs Direct
Thanks for the positive review and kind words. We appreciate your business and hope to serve you again.
Prompt response with excellent customer…
Prompt response with excellent customer service. Prescription is processed immediately and shipped. My experience is that my medicine was received very quickly.
9 June 2026
Unprompted review
Reply from Canada Drugs Direct
Thanks for the positive and honest review. We appreciate your business and hope to serve you again.
Very thorough and helpful!
9 June 2026
Unprompted review
Reply from Canada Drugs Direct
Thanks for the positive review. We appreciate your business and hope to serve you again.
Ordering is quick & easy
Ordering is quick & easy. Assistance is always available for inquires. I've been using CDD for years without any issues.
8 June 2026
Unprompted review
Reply from Canada Drugs Direct
Thanks for the positive and honest review. We appreciate your business and hope to serve you again.
Getting generic medicine for much less…
Getting generic medicine for much less money.
30 April 2026
Unprompted review
Reply from Canada Drugs Direct
Thanks for the positive review. We appreciate your business and hope to serve you again.
Patience from customer representativ
Patience and understanding of the customer service
8 June 2026
Unprompted review
Reply from Canada Drugs Direct
Thanks for the positive review. We appreciate your business and hope to serve you again.
Great service
Great service, Lower prices then what I'd pay at my local pharmacy. Always satisfied
20 May 2026
Unprompted review
Reply from Canada Drugs Direct
Thanks for the positive and honest review. We appreciate your business and hope to serve you again.
Ease of ordering
Ease of ordering, retaining existing ID and billing information, prompt service on line.
5 June 2026
Unprompted review
Reply from Canada Drugs Direct
Thanks for the positive review. We appreciate your business and hope to serve you again.
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