CAN Solutions Ltd Reviews 

750
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 95 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the support team is exceptionally helpful, polite, and prompt when answering questions or resolving various technical queries. People deeply appreciate the seamless transition process when moving their mobile and landline services, noting that daily business operations continue smoothly without unexpected disruptions. Some reviewers were not happy with initial setup complications, reporting occasional delays, technical hiccups, or unexpected issues during the transfer phase. A few customers also noted that configuring new systems, dealing with billing adjustments, or managing early technical hurdles wasn't always completely straightforward at the very beginning.

What people talk about most

Service

Consumers find service to be positive, highlighting prompt email and phone responses, seamless contract... See more

Staff

Customers had positive experiences with staff, frequently highlighting the helpfulness and efficiency of the... See more

Customer service

Customers consistently note positive experiences with customer service, praising prompt email responses and... See more

Response time

Reviewers mention positive feedback about response time, consistently highlighting that the support team and... See more

User experience

Clients share positive opinions on user experience, highlighting an easy-to-use portal, seamless processes,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have recently moved over with Can Solutions and they have been amazing. Really efficient set up, taylored to our compannies needs. I've already had positive feedback from my non office based teams... See more

Company replied

Rated 5 out of 5 stars

We have used Can Solutions for a number of years now and couldn't be happier with their services. We have recently upgraded our contract via our account manager, Taylor Brotherton, who was very ef... See more

Company replied

Rated 5 out of 5 stars

We have been with CAN Solutions for almost 18 months now and had the need to add to our current contract. As we were almost half way through it wasn't as easy as just adding a sim but Jade Mills made... See more

Company replied

Rated 5 out of 5 stars

We are very happy to share that we using Can Solutions services from last 3 years. From the very 1st day we are getting best competitive price for sim and phone services as well as best customer servi... See more

Company replied


Company details

  1. Phone and Internet Service

Written by the company

CAN Solutions Ltd was founded in 2011 with a clear vision: to be entirely customer-focused and provide the best possible experience. With a background in business mobile sales and a leadership team boasting a combined 100 years of industry experience, our goal was to transform the perception of mobile providers. At the time, many were seen as dishonest, using misleading marketing tactics such as inflated cashback deals. We set out to change that by offering a completely transparent, upfront, and honest approach to business mobile contract provision. Today, our business has grown to serve over 1,500+ customers across business mobile, landlines, and energy.

The CAN-Solutions Way

Written by the company

WHO ARE WE?
We are an independent specialist providing multi-network mobile solutions, VOIP landlines and energy switching to businesses of all sizes. We are always striving to improve the way we support and manage our customers.
WHAT DO WE DO?
Our mission is to simplify the world of business tariffs across the telecoms and energy market and help find the ones that best suit your needs and save you money into the bargain. We do all this with an attentive, proactive approach to account management.
IT’S ALL ABOUT THE TARIFF!
One thing that business mobiles, landlines and energy have in common is that the key to a cost-effective solution is being on the right tariff. The fact is it’s a minefield of options out there, and that’s where we come in. We’ll break down the barriers and cut through the smoke and mirrors to lay all the options out plainly and simply.
EASY SWITCHING PROCESS
We make switching straightforward by providing robust support from start to finish. We deal with all the transfers between service providers, assist you right through to set-up and implementation of new hardware and online billing.

Contact info

4.9

Excellent

TrustScore 5 out of 5

750 reviews

5-star
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4.9

All reviews

(750)

89 reviews in the last 12 months

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Rated 5 out of 5 stars

Scott - professional and efficient

I dealt with Scott for a contract renewal. He made the process quick and easy to renew our contract for our business mobiles.
Scott was a professional and friendly person to deal with and not at all pushy. He understood our requirements and acted quickly in dealing with our additional requests.
Thanks for all of your help Scott.

8 May 2026
Unprompted review
CAN Solutions Ltd logo

Reply from CAN Solutions Ltd

Thank you for the fantastic review, RN.

We’re delighted to hear Scott made your renewal process quick and straightforward while ensuring your requirements were fully understood and taken care of. Providing professional, friendly and pressure-free support is exactly the experience we aim to deliver at CAN.

We’ll be sure to pass your kind comments on to Scott, he’ll really appreciate them.

Thanks again for choosing CAN Solutions.

Rated 5 out of 5 stars

Great experience

We have recently made the decision to move our mobile contract and IT support across to CAN Solutions and Linda could not have made this any easier! She has been at the end of the phone throughout and helped eleviate all the stress that comes with a move, whilst always providing solutions to an ever changing situation!

30 April 2026
Unprompted review
CAN Solutions Ltd logo

Reply from CAN Solutions Ltd

Hi Rhian,

Thank you so much for your kind review.

We’re really pleased to hear that your move over to CAN Solutions has been a great experience, and that Linda was able to make the process smooth and stress-free for you. She’ll be delighted to hear your feedback, always being on hand and providing solutions is exactly what we aim for.

We really appreciate your trust in us and look forward to supporting you going forward.

Kind regards,
CAN Support Team

Rated 5 out of 5 stars

I've been with can for over twenty…

I've been with can for over twenty years and found them a great company to deal with nothing too much trouble, I'm only leaving due to retirement and a possibility that I may move to Australia but thank you for your service over the years

29 April 2026
Unprompted review
CAN Solutions Ltd logo

Reply from CAN Solutions Ltd

Hi Terrence,

Thank you very much for your kind review.

It may feel like 20 years, but we haven’t quite been going that long, however, we really do appreciate the sentiment and your feedback all the same. It’s been a pleasure supporting you, and we’re delighted to hear you’ve always found the team helpful and easy to deal with.

Wishing you all the very best with your retirement and your potential move to Australia, an exciting next chapter!

Thank you again for your support over the years.

Kind regards,
CAN Support Team

Rated 5 out of 5 stars

Such a pleasure!

From the first call with Linda at Can Solutions, the whole process has been really nice and easy. It took us a while to be able to get the whole package signed off and Linda was really patient with the whole process. We've had a few hurdles that the team have been able to rectify and handle for us. Jamie, Calum and Charley are all a pleasure to deal with and we really do feel "looked after". Highly recommend these guys!

29 April 2026
Unprompted review
CAN Solutions Ltd logo

Reply from CAN Solutions Ltd

Thank you so much for your kind words, it's genuinely appreciated by the whole team.

We understand that getting everything signed off can take time, so I’m really pleased Linda was able to support you patiently throughout the process. It’s great to hear that any hurdles along the way were handled smoothly and that you’ve felt well looked after, that’s exactly what we aim for.

I’ll be sure to pass your feedback on to Linda, Jamie, Calum, and Charley, they’ll be delighted to hear it.

Thanks again for your recommendation, and we look forward to continuing to support you.

Kind Regards
CAN Support

Rated 5 out of 5 stars

Josh and Mathew from CAN Solutions

Josh and Mathew from CAN Solutions were extremely helpful throughout the process. They responded quickly to any queries and provided clear, effective solutions. Their professionalism and efficiency made everything smooth and stress-free. I’d definitely recommend their services.

22 April 2026
Unprompted review
CAN Solutions Ltd logo

Reply from CAN Solutions Ltd

Hi Jenna,

Thank you for your kind review, it’s really appreciated. I’m pleased to hear that Josh and Mathew were so helpful throughout and that their quick responses and clear solutions made the process smooth and stress-free for you.

I’ll be sure to pass your feedback on to them. If you need anything further, we’re always here to help.

Thanks again,
CAN Support Team

Rated 5 out of 5 stars

Excellent service

Dealt with David and Josh to make amendments to a current phone contract. David made the initial process of changing over and sorting a new contract very easy. Josh was then extremely helpful, trying to solve all technical issues we had and finding a way that worked for us. Quick responses from both David and Josh, and always happy to help.

1 April 2026
Unprompted review
CAN Solutions Ltd logo

Reply from CAN Solutions Ltd

Hi Linzi,

Thank you for taking the time to leave such a great review, it’s really appreciated. I’m glad to hear David made the process of updating your contract straightforward, and that Josh was able to support you with the technical side and find a solution that worked well for you.

I’ll be sure to pass your kind feedback on to both of them. If there’s anything else you need, we’re always here to help.

Thanks again,
CAN Support Team

Rated 5 out of 5 stars

Excellent Service and Outstanding Support from Caitlen

We’ve worked with Can Solutions for several years now and have consistently had a very positive experience. More recently, Caitlen became our account manager, and she has been excellent throughout. She is professional, responsive, and always willing to help, making everything straightforward and hassle-free. It’s clear she genuinely cares about providing a high level of service. We look forward to continuing our working relationship with Caitlen and the team for years to come.

17 April 2026
Unprompted review
CAN Solutions Ltd logo

Reply from CAN Solutions Ltd

Artistic Metalica,

Thank you very much for your kind and detailed review, and for your continued support over the years.

We’re delighted to hear that your experience with CAN Solutions has been consistently positive. Caitlen will be especially pleased with your feedback, her professionalism, responsiveness, and commitment to making things simple for our customers are exactly what we strive for.

We really appreciate your trust in us and look forward to continuing our partnership for many years to come.

Kind regards,
CAN Support Team

Rated 5 out of 5 stars

Saved us money and great service from…

Saved us money and great service from Taylor at CAN

16 April 2026
Unprompted review
CAN Solutions Ltd logo

Reply from CAN Solutions Ltd

Hi Graham,

Thank you for your great review.

We’re really pleased to hear we’ve been able to save you money and provide a strong level of service. Taylor will be delighted with the mention.

We appreciate your support, and if you need anything going forward, we’re always here to help.

Kind regards,
CAN Support Team

Rated 5 out of 5 stars

Taylor Brotherton looked after us as…

Taylor Brotherton looked after us as always, happy with the support and service.

15 April 2026
Unprompted review
CAN Solutions Ltd logo

Reply from CAN Solutions Ltd

Hi Ann,

Thank you for your kind review and continued support.

We’re really pleased to hear you’re happy with the service, and that Taylor continues to look after you well — she’ll be delighted with the feedback.

As always, if you need anything at all, we’re here to help.

Kind regards,
CAN Support Team

Rated 5 out of 5 stars

Exceptionally brilliant service

Exceptionally brilliant service, the team are very helpful and friendly, highly recommend

8 April 2026
Unprompted review
CAN Solutions Ltd logo

Reply from CAN Solutions Ltd

Hi Catriona,

Thank you so much for your kind review.

We’re really pleased to hear you’ve had such a positive experience with the team. Being helpful and friendly is exactly what we aim for, so it’s great to see that come through.

We truly appreciate the recommendation, and if you ever need anything, we’re always here to help.

Kind regards,
CAN Support Team

Rated 5 out of 5 stars

Been with CAN Solutions for awhile now…

Been with CAN Solutions for awhile now with our company mobiles phones. Plans are quite flexible and the service is really good as well. The best part is, they are just a call/email away, any problem just reach them out and they are happy to assist. Caitlen is amazing, sorted our new plans and some other queries swiftly. Superb!

27 March 2026
Unprompted review
CAN Solutions Ltd logo

Reply from CAN Solutions Ltd

Hi Mani,

Thank you for your kind review and for being with CAN Solutions for some time now.

We’re really pleased to hear you’ve found the plans flexible and the service consistently strong. Being easy to reach and quick to help is exactly what we aim for, so it’s great to see that reflected in your experience.

Caitlen will be delighted to hear your feedback — she’ll always go the extra mile to get things sorted quickly.

Thanks again for your support, and if you need anything going forward, we’re always here to help.

Kind regards,
CAN Support Team

Rated 5 out of 5 stars

Exceptional Customer Service

The team at CAN Solutions are absolutely brilliant.
The efficiency with which they ported numbers and set up a business account was tremendous.
They regularly contacted me to keep me in the loop.
Big thank you to Taylor, Robin & Team.
Keep up the good work.

1 January 2026
Unprompted review
CAN Solutions Ltd logo

Reply from CAN Solutions Ltd

Hi Suki,

Thank you for your fantastic review.

We’re really pleased to hear that the number porting and account setup went smoothly, and that you felt well informed throughout the process. Keeping communication clear and consistent is something we take great pride in.

Taylor, Robyn and the wider team will be delighted to hear your feedback.

Thank you again for your kind words and support — it’s very much appreciated. If you need anything going forward, we’re always here to help.

Kind regards,
CAN Support Team

Rated 5 out of 5 stars

Excellent Service from Lawrence at CAN Solutions

I recently had the pleasure of dealing with Lawrence at CAN Solutions, and the service I received was nothing short of outstanding. His communication was clear, timely, and incredibly helpful at every stage. Lawrence consistently went above and beyond to make sure everything was handled smoothly, keeping me updated throughout and answering all my questions with patience and professionalism.
It’s rare to come across someone with such strong customer service skills and genuine commitment to helping clients. Lawrence is a real asset to CAN Solutions, and I wouldn’t hesitate to recommend him to anyone looking for reliable, friendly, and efficient support.
Thank you, Lawrence—truly five-star service!

24 March 2026
Unprompted review
CAN Solutions Ltd logo

Reply from CAN Solutions Ltd

Hi Mike,

Thank you very much for your fantastic review.

We’re delighted to hear about your experience with Lawrence — he’ll be really pleased to receive such great feedback. Clear communication, professionalism, and going the extra mile are exactly what we strive for, so it’s great to see that reflected in your experience.

We truly appreciate your recommendation and your kind words about the team. If there’s anything you need going forward, we’re always here to help.

Kind regards,
CAN Support Team

Rated 5 out of 5 stars

We’ve recently been onboarded with CAN…

We’ve recently been onboarded with CAN Solutions and the setup process has been straightforward from start to finish. Caitlen has been very helpful throughout, making sure everything was clearly explained and that access to the portal was set up quickly with no issues.
Communication has been prompt and professional, and any questions we’ve had have been dealt with efficiently. The service so far has been exactly what we needed, and the transition has been smooth with no disruption.
Overall, a positive experience and good customer support. Happy with the service and would recommend.

23 March 2026
Unprompted review
CAN Solutions Ltd logo

Reply from CAN Solutions Ltd

Hi Josh,

Thank you for taking the time to leave such a detailed review.

We’re really pleased to hear that your onboarding experience has been smooth from start to finish, and that everything was set up clearly and efficiently. Caitlen will be delighted to hear your feedback — she always goes the extra mile to make sure everything runs seamlessly.

It’s great to know that communication has been prompt and that the transition caused no disruption, as that’s exactly what we aim to deliver.

We really appreciate the recommendation, and if you need anything going forward, the team is always here to help.

Kind regards,
CAN Support Team

Rated 5 out of 5 stars

Taylor Brotherton

We have been with Can Solutions for a few years now and are still helpful, great deals, friendly staff, who value you as a customer.
Highly recommend.

17 March 2026
Unprompted review
CAN Solutions Ltd logo

Reply from CAN Solutions Ltd

Hi Bianca,

Thank you for your kind review and for your continued support over the past few years.

We’re really pleased to hear that you’ve consistently had a positive experience with the team, and that you feel valued as a customer — that’s exactly what we strive for.

We truly appreciate the recommendation, and as always, if there’s anything you need, we’re here to help.

Kind regards,
CAN Support Team

Rated 5 out of 5 stars

Can Solutions have come on leaps and bounds

Can Solutions have come on leaps and bounds with their customer service in the 2.5 years I have worked with them. Their support team are always quick and responsive, which makes a real difference when managing mobile services for a business.

Rori, our account manager, has been instrumental in ensuring everything runs smoothly and that we receive the seamless service we now have.

More recently, we moved from a Vodafone account managed by Can, to a wholesaler account with Can direct. The transition was completely seamless – no one in our company even realised it had happened, and there was absolutely zero service disruption.

I would highly recommend giving Can Solutions a try. You will not be disappointed.

3 March 2026
Unprompted review
CAN Solutions Ltd logo

Reply from CAN Solutions Ltd

Hi Nikki,

Thank you very much for your kind review and for your continued support over the past couple of years.

It’s great to hear that you’ve noticed the improvements in our customer service, and that our support team have been quick and responsive when you’ve needed help. We’re especially pleased that the transition to your new wholesaler account with CAN was completely seamless and caused no disruption to your team — that’s exactly the outcome we aim for.

Rori will also really appreciate the mention; he works hard to ensure everything runs smoothly for our customers.

Thank you again for the recommendation, and as always, if you need anything at all, the team is here to help.

Kind regards,
CAN Support Team

Rated 5 out of 5 stars

I've recently moved our corporate…

I've recently moved our corporate mobile phone solution over to CAN Solutions from another supplier, thanks to Scott and Gemma the whole end to end process has been quick, efficient and hassle free, completely seamless.
Their communication was spot on and I was kept informed of progress at every step, my enquiries and general questions were answered quickly and in plain English.
Highly recommended.

6 March 2026
Unprompted review
CAN Solutions Ltd logo

Reply from CAN Solutions Ltd

Hi Pip,

Thank you very much for taking the time to leave such a great review.

We’re really pleased to hear that the move across to CAN Solutions was quick, smooth and hassle free. Scott and Gemma will be delighted to hear your feedback, keeping things clear, simple and well communicated is exactly what we aim for.

If you ever need anything going forward, please don’t hesitate to reach out. We really appreciate the recommendation.

Kind regards,
CAN Support Team

Rated 5 out of 5 stars

Change over made very easy with no…

Change over made very easy with no hiccups. Good communication with follow up phone call to make sure everything went smoothly

24 February 2026
Unprompted review
CAN Solutions Ltd logo

Reply from CAN Solutions Ltd

Hi Ian,

Thank you for taking the time to leave a review.

We’re really pleased to hear the changeover was smooth and straightforward, and that the communication and follow-up helped make the process easy for you. That’s exactly the experience we aim to provide.

If you ever need anything going forward, please don’t hesitate to get in touch.

Kind regards,
CAN Support Team

Rated 5 out of 5 stars

Excellent Service

We’ve had a fantastic experience working with CAN Solutions. Lawrence especially has been incredibly helpful throughout the process, taking the time to answer all of our questions clearly and thoroughly.

His communication has been excellent, and he is both personable and professional, which made the whole experience smooth and reassuring from start to finish.

We would highly recommend CAN Solutions to anyone looking for reliable, knowledgeable support. Thank you again for all your help!

25 February 2026
Unprompted review
CAN Solutions Ltd logo

Reply from CAN Solutions Ltd

Hi Isha,

Thank you for your kind words and for taking the time to share your experience.

We’re delighted to hear that Lawrence provided such clear, professional, and personable support throughout the process. We’ll be sure to pass your feedback on to him, it will mean a great deal.

It’s been a pleasure supporting you, and we’re always here if you need anything further.

Thank you again for your recommendation.

CAN Support Team

Rated 5 out of 5 stars

Excellent Service!

The customer service from start to finish has been exceptional. The phone system is so easy to use and although we did have a couple of issues on initial set up, these were dealt with very quickly. I would highly recommend CAN Solutions.

3 February 2026
Unprompted review
CAN Solutions Ltd logo

Reply from CAN Solutions Ltd

Hi Sharron,

Thank you so much for your kind words, we really appreciate you taking the time to leave a review.

We’re delighted to hear that you found the service exceptional from start to finish and that you’re enjoying how easy the phone system is to use. While initial setup can sometimes come with a few tweaks, we’re pleased we were able to resolve everything quickly for you.

Your recommendation means a great deal to us, thank you again for choosing CAN Solutions.

If there’s ever anything you need, we’re always here to help.

Kind regards,
CAN Support Team

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