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Rated 1 out of 5 stars

The website offered a 20% discount on my first order for providing my email and phone number. After selecting a panettone and attempting to apply the discount, a message said the discount doesn't appl... See more

Rated 5 out of 5 stars

We are using them to re-stock our pasta supply, plus get some high quality cheese, salami and other Italian food. We don't even bother to buy those from high street supermarkets any longer. They are... See more

Rated 5 out of 5 stars

We have bought many delicacies from camisa, usually the ones we bought previously but also trying new items that aroused our curiosity. The packing and speed of delivery deserve 5 stars out o... See more

Rated 1 out of 5 stars

Never received product, information stating when available to pick up from collection point and ID required or offer of refund, i.e. breach of contract.

Company replied

Company details

  1. Online Food Ordering Service

Information provided by various external sources

Fratelli Camisa maintain the tradition of delivering a full range of Italian food online from our authentic range of Italian deli products such as Cheeses,Olive Oils,Fresh pasta and Sicilian seafood,we also have some of the best quality authentic Italian Charcuterie, Salamis, Parma Ham and Pancetta to buy either sliced or whole, all freshly imported weekly.


Contact info

2.9

Average

TrustScore 3 out of 5

209 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

5 stars ⭐⭐⭐⭐ Excellent service!

Don't be put off by the negative reviews! I had a fantastic ordering experience with Camisa. I ordered on the evening of 29th Nov and my order was delivered on 2nd December. They were quick to keep me informed when some of the items I'd ordered were out of stock and provided prompt updates on dispatch etc. Excellent packaging, good quality items with long dates. I'll be ordering from them again.

2 December 2025
Unprompted review
Rated 1 out of 5 stars

Dreadful customer service

The company seems to have no customer service. I did an online order over three weeks ago. I have not received my order nor have I been notified about when the order will be received. I have sent multiple eMails and left a number of answerphone messages- there never seems to be anyone actually answering the phone- and I have had no response. The company, of course, has my money!

4 November 2025
Unprompted review
Rated 1 out of 5 stars

20% discount offer not honoured

The website offered a 20% discount on my first order for providing my email and phone number. After selecting a panettone and attempting to apply the discount, a message said the discount doesn't apply to this item. They collected my contact details but the promised discount was not applied.

21 October 2025
Unprompted review
Rated 3 out of 5 stars

Careless delivery

Just ok so far…..just under £32 for 16 sausages is a bit steep….maybe they will be worth it on trying….I will update!
Worst thing was box just left on my driveway in the sunshine……no one rang the bell….i only noticed it as I was leaving for work….lucky I did as it was the hottest day of the year so far …25c.

1 May 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional company

This will be my fourth order from Camisa and I cannot praise them highly enough. The orders arrive in record time,and well packed. The fresh food comes in top condition and has always been of high qualty, especially their cheese and fresh pasta. Thank you Camisa.

3 December 2020
Unprompted review
Rated 5 out of 5 stars

A real pleasure to deal with

A real pleasure to deal with this company. All the items arrived really well packaged and every care was given to all the items. Beautifully packed, in fact the best packing I have seen.
There was a small problem which was immediately acted on. Cannot fault them.

18 November 2020
Unprompted review
Rated 5 out of 5 stars

Best Italian grocery shop around

We are using them to re-stock our pasta supply, plus get some high quality cheese, salami and other Italian food. We don't even bother to buy those from high street supermarkets any longer. They are slightly more expensive, but much better qulity. All their food have a real italian taste, is superb quality and especially their pasta are very easy to cook.
Food was everytime very well packed and delivery was very convinient up to our doorstep.

28 September 2020
Unprompted review
Rated 5 out of 5 stars

Good produce

Good produce, delivered very quickly. Very well packaged, although a lot of non-recyclable plastic involved.

30 March 2017
Unprompted review
Rated 5 out of 5 stars

Easy to order and happy to help

Easy to order and happy to help, only place I go for fresh pasta :)
They have great quality products, dispatch and delivery was quick and everything always comes well packed, this is my 3rd time ordering from them if I recall correctly and will definitely be my first stop to restock.

30 March 2017
Unprompted review
Rated 5 out of 5 stars

Love Camisa,love anything Italian and Camisa doesn't disappoint!

Love Camisa,love anything Italian and this site doesn't disappoint!
Always pleased with everything I buy from pasta to tinned tomatoes, easy site to use and in my experience order delivered in a day or two. I have been using this site for a few years now and always look forward to receiving my order, I nearly forgot it's all packed really well.....even my husband commented on how well everything was packed !

30 March 2017
Unprompted review
Rated 5 out of 5 stars

Delighted

I would highly recommend Camisa,their products and service have been excellent.

21 March 2017
Unprompted review

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