We had such a positive experience buying our sofa. Nisya from the West End showroom was incredibly patient and knowledgeable, helping us work out the best options for the space we had without ever mak... See more
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61 Fairfax Road, NW6 4EE, London, United Kingdom
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We loved the Camerich range of sofas but needed one quickly for guests arriving at the weekend. We spoke with Ishraq Abdulhussein who sourced the sofa we loved, a Lazytime 4 seater plus with a choice of 3 fabrics that could be delivered in 2 days. Great customer service. Well done.

Reply from Camerich
Camerich reupholstered a sofa for me that I had bought from them many years ago.

Reply from Camerich
I am really pleased with the service given to me by Banu Salih in the Tottenham Court Road store.
She went over and above duty to make me feel comfortable help me choose flexible options to be honest she was one of the reasons I went to that shop the kind of service that was given. Looking forward to doing business with her again.

Reply from Camerich
I recently bought a couch from Camerich and was immediately delighted by their furniture loan service. As a first-time homeowner, I am furnishing my property completely from scratch and the months-long production time estimates for upholstery were getting frustrating. I didn’t want to just watch TV on the floor for 2 whole months but also didn't want to settle for something rushed. Consultant Carolina Ferreyra assisted with the purchase and explained everything clearly before I even made these concerns known. Which is great as I had no idea loaning furniture was even a possibility I could enquire about. Overall the showroom experience was refreshingly hospitable after a long day of visiting furniture stores clearly geared more towards professional interior designers rather than regular consumers who may need a bit more assistance. When it comes to the couch I actually ended up buying, while I don't remember the model, it is a sleek and comfortable piece that is surprisingly affordable for how designer-ey it looks.

Reply from Camerich
We are returning customers as having looked elsewhere we struggled to find the design, quality and value that Camerich offer.
The showroom is impressive and the quality and selection of the fabrics is second to none.
The delivery charge is very reasonable in comparison to other retailers and the delivery personnel really do take care.
As for the staff at your Tottenham Court Road branch, I have nothing but praise!
Nisya is particular, has been so patient with our indeciveness and is extremely professional and a credit to your company.

Reply from Camerich
Excellent, friendly service both in store and during the recovering of our sofa. Clear, speedy communication throughout the process. Thank you

Reply from Camerich
High quality furniture and supper nice staffs at their Kings road branch in London.

Reply from Camerich
I have been really impressed with Camerich. Great products and the service from Carolina and Tom was excellent. The team could not be more helpful.

Reply from Camerich
Camerich are a class act. Great service and expertise and happy with the deal we received too. Marnie looked after us and was charming and very informative and clued up on her stock. A great experience. Looking forward to our sofa arriving in due course.

Reply from Camerich
It was a smooth and easy going experience, from the store visit, the order and delivery process. Lexi has been very responsive and helpful with the queries after we left the store which helped for us to have the new sofa at home in less than two weeks.

Reply from Camerich
Anna-Mariya is exceptional! She went above and beyond to ensure my order was delivered on time for my client's return. Her communication was clear and efficient, making the entire process smooth and stress-free. I highly recommend her services. Honestly, if it weren't for Anna-Mariya, I doubt my order would have arrived on time. My previous experience with customer service had not been satisfactory, but Anna-Mariya's dedication and professionalism completely turned things around. Five stars well deserved!

Reply from Camerich
Marnie knew the products, delivery options, technical details and was super helpful from entering to leaving the shop. Also Email correspondence was excellent, timely, helpful and providing details in a visual manner. Overall, great experience.

Reply from Camerich
Many thanks to Anna-Mariya for all her help when picking out our furniture pieces in store, but also her continuous responsiveness and input via email over the several weeks post-initial visit and before finalising the order. Really looking forward to receiving our furniture pieces soon!

Reply from Camerich
We went into store and were helped out by Carolina who was excellent. She helped us choose the best option for us and really took the time to understand what we were looking for and the best options. We then placed an order and everything was seamless. Would definitely recommend Carolina - can’t wait to get our sofa now!

Reply from Camerich
The fab window display is what drew us in! We saw a fab sofa ( the Casa) and loved it . The store layout was very easy to shop and styles /fabrics easy to browse and choose. We were served by Anna - Mariya, who dealt with us from our first step into the shop to our placing of the order. Anna-Mariya was brilliant. She was friendly, patient (she needed to be!) she was very knowledgeable,as well as being very efficient. The whole experience was great, she helped along every stage and nothing was too much trouble. We love our choice (although we have only just ordered so not received yet) and the whole process was handled very professionally and superbly by Anna- Mariya. She is a credit to your Company. We would not hesitate to recommend her and your company Antony & Paula x

Reply from Camerich
Carolina Ferreyra was incredibly helpful during my search for a new sofa and chair from Camerich. At all stages of the process, Carolina provided me with all the help and information I needed promptly and expertly. I always felt confident about the choices I was making, and never under any pressure to make a final decision. Great professional service is a rare commodity in London, so it's good to be able to wholeheartedly recommend Carolina and Camerich for theirs!

Reply from Camerich
I reluctantly visited the Chelsea showroom with my partner on a Saturday morning (I dislike shopping in stores!). But we were approached by Carolina Ferreyra who provided such a professional, warm & diligent service. From sourcing furniture from the different showrooms, to keeping me informed on stock availability, to assisting with arranging delivery of my furniture; to providing me with urgent documentation on time, Carolina Ferreyra went far & beyond, and really converted me to a Camerich client - so much so that I’ve recommending the company to my friends and family.

Reply from Camerich
Anna-Mariya at Camerich was just incredible! She was so knowledgeable about all the items and helped me pick out items best for my space. Nothing was too much trouble for her and she was so generous with her time and ideas. Beautiful sofas and exceptional customer service. Thank you Anna

Reply from Camerich
The showroom was nicely presented and we were given time to look around at our pace. When help was needed Marnie was on hand and amazing. She was knowledgeable and very helpful. Nothing was too much trouble. We loved the lazy time plus deep four seater sofa and ended up buying two. A great experience and we can’t wait to receive the sofas.

Reply from Camerich
Camerich is one of the Best furniture stores in London - I've many pieces of furniture & cushions from them & always excellent service - Abbie was the last person I saw recently when I was purchasing new cushion covers & was 5⭐️ - I've highly recommend them to clients of mine who have purchased sofa's & beds & have been very pleased - keep up the amazing customer service.Martin

Reply from Camerich
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