Excellent comms, rapid despatch, well packed and lens exactly as described - will happily come to you again! Only downside was when your courier left the parcel with £2k-worth of kit outside our gate... See more
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CameraWorld is a real camera shop, helping you to make the most of your hobby. Our expert team has many years' experience within the photographic trade with knowledge gained over 40 years. Many are photographers themselves and enjoy passing their knowledge on. You'll also find our online service fast, efficient and courteous and you can always call us if you want to talk to a human being. We are dedicated to bringing you the very best in service, choice and price. We are specialists in used equipment. We offer high prices for trade-in or even if you just want to sell your old gear. We'll even collect from you if that's more convenient, just call us to discuss your needs. We can give you an estimation over the phone so no need for complicated web forms if that is what you prefer. We always carry a huge range of used equipment which has been checked, cleaned and tested before sale. We also offer a guarantee for your peace of mind so buy with confidence and grab a bargain
Real People, Real Shops, Real Experts
Written by the company
- Real Camera Shops That Care About Your Hobby
- We are an independent specialist photographic retailer with camera shops in London’s West End, Chelmsford, Essex and Stevenage, Hertfordshire, as well as online. Formed back in 1999 by keen photographers with decades of experience in camera retail, to offer the best in good old-fashioned service and the lowest online prices on the biggest range of top brands. We have won the Amateur Photographer Good Service Award every year since opening! All of our shops have keen photographers who love to pass on their knowledge with expert advice on the best new and used camera lenses, camera bags and tripods as well as the best deals on new and second hand digital cameras. We also stock a large range of the latest camera accessories, flashguns, scopes and binoculars. We are official retailers of Canon DSLR cameras and lenses, Nikon, Sony, Fujifilm, Panasonic, and Olympus, as well as Sigma, Tamron and Zeiss lenses and top accessory brands. We are specialists in Part Exchange, second hand cameras, both film and digital cameras. If you need advice, or the best deal, get in touch or pop into a store.
Free delivery, extended guarantees, expert knowledge
Free insured courier delivery when you spend over £150
Contact info
14 Wells St, W1T 3PB, London, United Kingdom
- 02076365005
- sales@cameraworld.co.uk
- www.cameraworld.co.uk
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Replied to 59% of negative reviews
Typically replies within 1 week
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I was looking for a lens for my…
I was looking for a lens for my grandson and I spoke to Will from Cameraworld and he talked me through all options for my grandsons R7. I chose the Sigma 16-300mm, the ordering process was simple, the delivery was spot on, the lens was extremely well packaged and I can not thank Will enough for all of the advice.
I will certainly be coming back to Cameraworld when my grandson needs another upgrade for his growing love for photography.
Thanks again.
Nikon Z50 11
When I ordered the camera it was out of stock, But was soon delivered when back in stock.
Product arrived on time
Product arrived on time. Good price. Recommend supplier.
My first and certainly won't be my last…
My first and certainly won't be my last purchase from CameraWorld. The correspondence between us was clear and concise. The camera and lenses arrived well packaged.
The parcel arrived well packed and in…
The parcel arrived well packed and in good condition. The courier let me down a bit by telling it was going to be delivered the day after they received it but later that day they told me there was a problem and had to wait until the next day. Obviously this wasn't Camera world fault.
What a professional staff
What a professional staff. Very happy with the product I ordered.
Thank you!
Excellent Service!
Super slick experience with Camera…
Super slick experience with Camera World, thank you ...
Good website
Good website, easy to navigate and check out. Good range of film, quick delivery.
Quick and efficient service
Bit of a calamity got there on the end
After ordering a tripod and gimble that was in stock and ships in 3-5 days I spent the next 2 months chasing up the order. I was initially told after it hadn’t arrived within a week that it was in their warehouse and would arrive shortly.
This then turned into various conversations with different scenarios of when and why over the following 2 months all initiated by me after the previous deadline faded away. Although I did eventually get the product and it was exactly what I wanted I did miss several opportunities to use the product abroad during this time.
I would like to thank Will who eventually sorted out my problem in the end.
I did have a bit of a chuckle to myself when I was contacted by Will who said he would upgrade my shipping now the product was in stock to 24 hour delivery and at no extra cost to me to make up for the delay.
If I had been told that the product would take 2 months to deliver initially on ordering then this would be a 5 star review as the price was very competitive and apart from the delay I had no other problems.
Super efficient and friendly service!
Super efficient and friendly service from start to finish. Very easy ordering process online (as well as a great stock), order was ready to collect the following morning. My camera was in really great condition, it was priced very reasonably, and the kind man who served me in store was a great help, offering me lots of wisdom and advice as well as helping me pick up all the other bits I needed. Great company and very nice people.
Responsive and helpful
Responsive and knowledgeable person on phone when I first called, clear understanding and solution. Product (a charging blck for quite ild camera battery) was available when they said it would be, does the job.
Best birthday present
I was so impressed with the responsiveness, the delivery was super quick which meant my daughter received it on her birthday. She was totally delighted with it and that it had the SD and cable to be able to use it immediately.
I had an exceptional experience…
I had an exceptional experience purchasing my Ricoh GR IV. Deepak was incredibly helpful throughout the entire process and made sure everything was set up perfectly before I left. He was very helpful and took the time to answer all my questions. He’s a super nice guy, and I highly recommend this store. I’m truly grateful for the outstanding service I received and couldn’t be happier with my experience.
Awful service DO NOT USE THIS COMPANY.
Awful service DO NOT USE THIS COMPANY.
Ordered two cameras on Tuesday paying extra for next day delivery BUT have received NOTHING from the company and it’s now Saturday afternoon. I’ve tried calling constantly yesterday and all day today and no-one answers.
Have they simply gone bust and taken my money?
I would avoid using this company at all costs. No-one answers the email to their main email address and no one answers the phones at either of their stores. Their online portal shows the cameras as being “delivered” and the order as “complete” with no tracking information or follow-up process available. They are a complete joke.
Fantastic service and price fast…
Fantastic service and price fast delivery and well packaged
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