We have bought a pergola and some furniture. Everything was delivered on time and carefully. Jason and the delivery guy (sorry didn't get your name). particularly impressed with their care and att... See more
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Was kept very well informed of delivery times. Jason & Chris delivered garden bench very efficiently in spite of needing to park on the road opposite a school at school collection time when traffic co... See more
After spending a few days looking for garden lounge furniture, we were guided to CHG at Willingham. Should have gone here first ! The quantity and quality on display was vast .It incorporated in... See more
Company replied
Excellent service all round shopping with this company. They went above and beyond for what I wanted to achieve from my purchase of a pergula and accessories. Excellent experiences of having an extre... See more
Company replied
Company details
Written by the company
We are Outdoor Living Specialists and we are proud to offer one of the largest displays of Garden Furniture in the country in our 10,000 square foot Showroom, where in season, we have over 50 garden sets on display alongside a vast range of accessories to include top BBQ brands, pergolas, parasols, pots, fire pits and much more. We have been importing containers of good quality indoor and garden furniture now for over ten years which has given us a wealth of experience. We pride ourselves on our excellent customer service and offering good quality branded products at very reasonable prices. Our top outdoor brands are Kettler, Norfolk Leisure, Life Outdoor, Kamado Joe, Traeger and Kadai Fire Bowls.
Contact info
25 High Street, Willingham, CB24 5ES, Cambridge, United Kingdom
- 01954 201486
- info@cambrigdehomeandgarden.com
- www.cambridgehomeandgarden.com
4.8
Excellent
2K reviews
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Replied to 100% of negative reviews
Typically replies within 1 week
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Faulty pergola blinds
Emily, we’ve contacted you three times since 21st June 2026. We’re still waiting for a response on our faulty blinds re the Supremo Belfort 2.5 x 2.5 m pergola. It would be nice to be able to enjoy the pergola that we paid good money for. Disappointed as we have been regular customers over the years.
21 June 2026
Unprompted review
Reply from Cambridge Home and Garden
Good morning,
Many thanks for taking the time to leave us a review. I am very sorry our aftersales has let the initial order down. This is certainly not our level of service we pride ourselves on, and one I hope you know as well.
On this occasion we have reached out to the supplier for their support and advice on how best to get this resolved, it is taking a moment to hear back from them and for that, we are sorry again.
We have reached out to you via email this morning explaining a little more but we will get this resolved for you.
Speak soon
CHG Customer Services
So close to being 5 stars
So close to being 5 stars. Initial choice was down for delivery until it wasn’t an available (incorrect stock level). Was offered an additional 10% discount for trouble caused but this only seemed to be on more expensive parasols. Ordered a cheaper model which was in stock and this arrived on time and is excellent quality for the price. I would use this company again but check stock over phone first.
25 June 2026
Reply from Cambridge Home and Garden
Good morning,
Thank you very much for your 4 Star Review! We are very sorry for the initial error on our stock system but thank you for your order and we hope you get to use it everyday!
We hope to see you again soon
Take care
CHG Customer Services
Delivery of garden furniture
Just had a delivery of garden furniture from Jason. Very efficient and professional.
6 July 2026
Unprompted review
Reply from Cambridge Home and Garden
Good morning,
Thank you very much for your 5 Star Review! We are very pleased you were happy with our service
We hope to see you again soon
Take care
CHG Customer Services
Amazing experience
Easy to order. Great price and 2 lovely gentlemen delivered the furniture with care
29 June 2026
Reply from Cambridge Home and Garden
Good morning,
Thank you very much for your 5 Star Review! We are very pleased you were happy with our service
We hope to see you again soon
Take care
CHG Customer Services
Reply from Cambridge Home and Garden
Good morning,
Thank you very much for your 5 Star Review! We are very pleased you were happy with our service
We hope to see you again soon
Take care
CHG Customer Services
Reply from Cambridge Home and Garden
Good morning,
Thank you very much for your 5 Star Review! We are very pleased you were happy with our service
We hope to see you again soon
Take care
CHG Customer Services
The Garden set we purchased was the…
The Garden set we purchased was the best price online, with excellent customer service, delivered on time and with a smile! You could not ask for more.
29 June 2026
Reply from Cambridge Home and Garden
Good morning,
Thank you very much for your 5 Star Review! We are very pleased you were happy with our service
We hope to see you again soon
Take care
CHG Customer Services
Great knowledge and great service
Great knowledge and great service . Quality products and brands. Great showroom and shopping experience. Delivery exceptional.
28 June 2026
Reply from Cambridge Home and Garden
Good morning,
Thank you very much for your 5 Star Review! We are very pleased you were happy with our service
We hope to see you again soon
Take care
CHG Customer Services
So please with our garden furniture
So please with our garden furniture. Delivery was quick and efficient. Would definitely buy again. Thank you!
28 June 2026
Reply from Cambridge Home and Garden
Good morning,
Thank you very much for your 5 Star Review! We are very pleased you were happy with our service
We hope to see you again soon
Take care
CHG Customer Services
Very pleased
Very pleased. Products at respectable prices, delivered when promised with consideration and care, thank you.
28 June 2026
Reply from Cambridge Home and Garden
Good morning,
Thank you very much for your 5 Star Review! We are very pleased you were happy with our service
We hope to see you again soon
Take care
CHG Customer Services
The delivery team arrived on time and…
The delivery team arrived on time and we’re happy to put the order exactly where we needed it!!!
3 July 2026
Unprompted review
Reply from Cambridge Home and Garden
Good morning,
Thank you very much for your 5 Star Review! We are very pleased you were happy with our service
We hope to see you again soon
Take care
CHG Customer Services
After ordering the same product from…
After ordering the same product from another supplier that never arrived we ordered from CHG and the item was received within a week of ordering
26 June 2026
Reply from Cambridge Home and Garden
Good morning,
Thank you very much for your 5 Star Review! We are very pleased you were happy with our service
We hope to see you again soon
Take care
CHG Customer Services
Quality purchases and delivery arranged…
Quality purchases and delivery arranged and on time!!
26 June 2026
Reply from Cambridge Home and Garden
Good morning,
Thank you very much for your 5 Star Review! We are very pleased you were happy with our service
We hope to see you again soon
Take care
CHG Customer Services
Great website wonderful helpful staff…
Great website wonderful helpful staff at the end of the phone who helped me with choosing my Parasol
Lovely delivery guys smooth transaction in every way thank you
26 June 2026
Reply from Cambridge Home and Garden
Good afternoon,
Many thanks for your recent order and your 5 star review. We are very pleased you were happy with our service and we look forward to seeing you again soon.
Take care
CHG Customer Services
Excellent product delivered quickly.
25 June 2026
Reply from Cambridge Home and Garden
Good afternoon,
Many thanks for your recent order and your 5 star review. We are very pleased you were happy with our service and we look forward to seeing you again soon.
Take care
CHG Customer Services
Very well made parasol
Very well made parasol, delivered by the company themselves to my back garden by the team led by Jason. Superb delivery service , lovely product.
2 July 2026
Unprompted review
Reply from Cambridge Home and Garden
Good afternoon,
Many thanks for your recent order and your 5 star review. We are very pleased you were happy with our service and we look forward to seeing you again soon.
Take care
CHG Customer Services
Reply from Cambridge Home and Garden
Good afternoon,
Many thanks for your recent order and your 5 star review. We are very pleased you were happy with our service and we look forward to seeing you again soon.
Take care
CHG Customer Services
Excellent customer service
Excellent customer service , knowledgeable staff and super quick and efficient delivery service . Jason and colleague arrived to the minute they had advised !
1 July 2026
Unprompted review
Reply from Cambridge Home and Garden
Good afternoon,
Many thanks for your recent order and your 5 star review. We are very pleased you were happy with our service and we look forward to seeing you again soon.
Take care
CHG Customer Services
Great purchase
Garden parasol and base were exactly as described; delivered in a very timely manner and met every expectation. Perfect.
24 June 2026
Reply from Cambridge Home and Garden
Good morning,
Thank you very much for your 5 Star Review! We are super pleased you were happy with your order and our service!
We look very much forward to seeing you again
Take Care
CHG Customer Services
Reply from Cambridge Home and Garden
Good morning,
Thank you very much for your 5 Star Review! We are super pleased you were happy with your order and our service!
We look very much forward to seeing you again
Take Care
CHG Customer Services
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