Bought a puffer. On the website colour stated was Beluga which in the pictures is a shade of brown. Received something that is in between grey and green. Nothing like the pictures. Ordered the jacket... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Calvin Klein is a global lifestyle brand that exemplifies bold, progressive ideals and a seductive, and often minimal, aesthetic. We seek to thrill and inspire our audience while using provocative imagery and striking designs to ignite the senses.
Contact info
Danzigerkade 165, 1013 AP , Amsterdam, Netherlands
- www.calvinklein.com
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good experience overall
Calvin Klein UK worst website ever
Calvin Klein UK worst website ever. Hit the back button and you get an 'Oops' go back to home, and that's if the website is up and running which it often isn't. How can you you not have a decent website in 2026? Had enough of trying so shopping elsewhere and not for CK products any more.....
Over 2 months waiting for a repair with no solution
I purchased a watch and sent it for repair following all the instructions provided by customer service.
It has now been over 2 months and the product is still in their possession, with no repair, no estimated timeline, and no clear communication.
After multiple follow-ups, I only receive vague responses or no response at all.
It is unacceptable for a brand like Calvin Klein to retain a customer’s product without providing a solution or timeline.
I expect an immediate resolution.
Liffey valley store
Was in the Liffey valley store had a problem with men’s underwear the manager Mike sorted it out very professional very efficient and with a smile very rare in this day and age top class customer service
I honestly cannot believe that a brand…
I honestly cannot believe that a brand as big as Calvin Klein would rely on a company like Corseach. Their AI system is so unreliable it flagged and removed my brand‑new, genuine Calvin Klein items, while accusing them of being something they’re not. Meanwhile, their system can’t even tell the difference between authentic designer merchandise and cheap fast‑fashion pieces.
The whole setup feels careless and completely unprofessional. Sellers are having their accounts damaged and their reputations questioned because Corseach’s faulty AI can’t do the one job it’s supposed to do. It’s shocking that a major brand would trust a verification partner that causes this much unnecessary harm to genuine sellers.
If this is the standard they operate at, I’d seriously question why any reputable company would continue working with them.
False description of products
I ordered a set of pijamas which was supposed to be from modal.
The t-shirt is from modal, but the pants are 92% nylon and 8% elastane. And they charge £55 for those pants calling them "soft modal pijamas pants". They are lying about their products.
My daughter and I went to Calvin klein…
My daughter and I went to Calvin klein last night. The website says that are open till 8pm. Got there at 7:15pm. Store was locked. I called and KC employee answered and informed me they close at 7pm. I told them that the website says they're open till 8pm. Employee said "I know but we close at 7pm. We drove more than 80 miles to the CK store. I spend thousands on CK clothes every year for my familyandto donate. Now
Non-compliant product
Hello, I received a delivery of white boxer shorts, and the Kelvin Klein logo is completely cut off at the back of the waistband. In the product image, the Kelvin Klein logo is shown covering the entire waistband.
Either you provide a proper exchange or I will take legal action against you. Please get back to me soon.
Easy use of online store and good…
Easy use of online store and good attention to client
Constant error message when trying to complete order
Well, good news is, they had great sale prices on their site. Bad news is I received an error message every time I tried to place my order. I stopped by the SoHo store but unfortunately, the two pairs of earrings I want were not available in-store (they have a minuscule jewelry selection). Anywho, maybe it's a sign that I shouldn't order from Calvin Klein. Expecially after reading the reviews here!
Normal jeans iruku but me new styles…
Normal jeans iruku but me new styles Mens toned jeans app upload pls size 34 all colour
It was easy to find what I wanted on…
It was easy to find what I wanted on the website; there was a good selection to choose from; clear and concise product information and pricing.
Order and pricing information was sent quickly via email and reasonable shipping and handling fees.
Awful.
Awful.
Ordered and waited for the shipment from the Netherlands. Out for delivery with Royal Mail over two days with emails to confirm this. Despite Royal Mail delivering another parcel, no sign of my parcel today. Now received an email from Calvin Klein saying my order expired as it wasn’t collected, which was never my delivery option.
Online ordering from Canada is a nightmare
First of all, they seemingly forgot to ship out my order despite saying it had shipped. After reaching out to customer service twice I finally got a second shipment notification 2 weeks later. Returning anything from Canada is a nightmare, still trying to coordinate the return pickup with fedex, you have to stay home and wait for Fedex all day from 9am onward. If you miss their pickup attempt they still charge you the $3 fee. Absolutely terrible experience.
Bad, would not recommend you use the website
Bad, just bad. Do not use. Wrong orders, no confirmation, old packaging (and product?) sent. Pictures don’t match products. Go into a store by all means as great brand and product but the website really lets them down. They should shut it down, it undermines their quaility brand. Sorry.
I am incredibly frustrated with my…
I am incredibly frustrated with my recent experience (Order #31077639163). I placed an order for the Bootcut Jeans, received a confirmation, and had my funds processed. To then receive a 'Sold Out' email days later is completely unacceptable for a brand of Calvin Klein’s stature.
Absolutely appalling boxer briefs
Absolutely appalling boxer briefs, and trunks. Do not waste your money on these poorly fitting, overpriced pieces of crap. Tried to get in touch with someone about it and absolutely no response. Arrogant bunch of pricks.
Absolute rubbish
Absolute rubbish, both product and customer service. Bought 2 bra and pants sets, August 25. Barely worn them, but one bra has split at the cup. I would expect an organisation with a global reputation such as CK's, to not only make a serviceable product, but respond to customers when they have an issue with their purchase. Accidentally spoke to US customer service, and their response was excellent however, the same could most definitely not be said of the customer service in the UK which is, to say the least, crap. I will not be buying any more CK products and wholeheartedly discourage anyone else from doing so. It is evident that CK's goods are substandard as is its customer service.
Rubbish
Quality of there boxer shorts are rubbish 4 new pairs with in few weeks holes in them,clearly cheap rubbish with ck name on if u nice pair that last don’t bye this rubbish
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








