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Welcome to Calmshops – Trusted UK-Based Dog Training Experts At Calmshops, we’re more than just a pet accessory store—we’re a family-run business passionate about helping you build a calm, confident, and happy life with your dog. Founded in 2019 and proudly based in the heart of Oxfordshire, UK, we specialise in dog training tools and calming solutions designed for real-life challenges like recall struggles, excessive barking, and leash pulling. Whether you're training a high-energy puppy or managing behavioural issues in an adult dog, our carefully curated products are here to support you every step of the way. Our top-rated products include: Automatic Ball Launchers for active play Citronella Bark Collars for humane correction Vibrating Dog Training Collars (no shock) Calming Dog Chews with natural botanicals We ship across the UK with trusted delivery partners, offer fast and responsive customer support, and maintain an average 4.7★ rating from thousands of happy customers. Our mission is simple: to help every dog owner experience the joy of a well-trained, calm companion—without stress or harsh methods. Connect with us on social or reach out via email—we’re real people who love dogs, just like you.
7 Redmoor Court, OX26 2LG, Bicester, United Kingdom
I purchased a training collar from Calmshops for my dog. Sadly the collar was faulty and I had to contact Ondrej, who was most helpful and within no time I had a replacement collar which works perfectly. I wholeheartedly recommend this company.
I recently purchased an item that unfortunately was unsuitable.
I contacted the seller regarding a return and was super impressed with the customer service I received.
The process of the return, from start to finish, was outstanding. Thank you.
Reply from Calmshops Store
Hello, we are very sorry about the late delivery. There were about 6 days of Royal Mail strike in December and also a bank holidays. Thank you very much for your understanding.
It took a bit longer, but everything is fine. Lovely costumer service.
I want to return the item but there has been no response to either messages left on the chat facility or emails
Reply from Calmshops Store
Hi Eirwen,
Thank you for your feedback.
Please check your emails from the 29th of November (including the spam folder, as our email might've gone there). The subject of the email is "Your Return Label - Calmshops.co.uk".
We sent you all the necessary return details more than one week ago but didn't hear anything from you. We are doing our best to resolve our clients' enquiries as quickly as possible, but we count on our clients to maintain communication with us, too.
Please keep us updated and, if you still cannot find our email, please let us know so we can re-send it.
Kind regards.
Reply from Calmshops Store
Thank you so much for your feedback, David!
Got my slimming vest and pants from them. Delivered fast and amazing quality. I've been using them since the beginning of the year with no complaints.
Reply from Calmshops Store
Thank you so much for your feedback!
Reply from Calmshops Store
Thank you so much for your feedback!
Reply from Calmshops Store
Thank you for taking time to leave feedback for us!
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