Calistudios Reviews 

156
TrustScore 1 out of 5

1.2

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Rated 1 out of 5 stars

DO NOT ORDER HERE - FRAUD SHOP: Ordered a hoodie on June 29, recived a shipment email without a tracking code on July 7, but never received the product. No reaction to several inquiries via email and... See more

Rated 1 out of 5 stars

The tracking information didn’t work and the item took 20 days to arrive. No response to my emails requesting updated dispatch information. The quality is extremely poor. The hoodie obviously had... See more

Rated 1 out of 5 stars

Ordered a hoodie to Canada on June 16th, am writing this review on August 17. Product has not arrived. Got an email on the 26th of June to say that my order was confirmed. No communication when I have... See more

Rated 2 out of 5 stars

It's been over a month, and the sweater I ordered still hasn't arrived. I understand shipping delays, but the real problem for me is the lack of communication. I have sent numerous emails over... See more

Company details

  1. Clothing Store

Written by the company

Minimal wardrobe essentials mixing culture and styles, designed in the UK.


Contact info

1.2

Bad

TrustScore 1 out of 5

156 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.2

All reviews

(156)

33 reviews in the last 12 months

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Rated 1 out of 5 stars

It's been over 3 weeks since I've…

It's been over 3 weeks since I've purchased an item from Cali studios and my item has not even been shipped yet. I ordered this with the correct amount of time so it would arrive before I leave overseas, however it has been 3 weeks now and it still has not left the UK. I've sent multiple emails now and get no response.

12 September 2023
Unprompted review
Rated 1 out of 5 stars

It seems impossible to get a refund

It seems impossible to get a refund; my son waited nearly 3 weeks for delivery; jacket was too big. Then had to wait another 3 days for return ‘to be accepted’!!!!! Jacket returned 2 weeks ago and several emails sent but ZERO response!!
Stupidly, my son ordered a smaller size; money taken but no confirmation!! Still waiting!!

11 September 2023
Unprompted review
Rated 1 out of 5 stars

Extremely poor quality

I ordered a pair of the indigo coloured Cross Jeans, not only did the delivery take ages they didn’t provide me with a tracking number until the day before they arrived. When I opened the package I was extremely disappointed at the absolute shoddiness of them, they’re a completely different jean to the ones pictured you can tell from the colour and the hemming, they’re also just smudged white tipex crosses that someone’s very poorly hand drawn on. Disgusting practice to charge £65 for crappy homemade jeans while picturing a more expensive pair of denim on the website, it’s blatant false advertising. Avoid at all costs

5 September 2023
Unprompted review
Rated 5 out of 5 stars

Need to have spares

Ordered a 2dn pair of black joggers with the cali logger as I like to have a spare.
Top quality and the fit is what I was looking for.
Also got the plaid worker jacket which has lasted so far and surprisingly warm.
Yet to have an issue with an order; this is my 4th time ordering.

26 September 2022
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, received my item within the time given. Products are great would highly recommend and products come as seen in the website.

14 April 2023
Unprompted review
Rated 5 out of 5 stars

Great quality clothes

Great quality clothes, responsive customer service and international shipping only took 2 weeks. Would highly recommend ordering from them

15 July 2023
Unprompted review
Rated 1 out of 5 stars

Terrible service and no trust

Terrible service and no trust - I sent back my items and have not received a refund over 3 weeks later. Emails have been responded to every so often and then silence.

13 July 2023
Unprompted review
Rated 1 out of 5 stars

A month to arrive. Wrong items. No refund !

My order took over a month to arrive, and I was not responded to once whilst waiting. The product arrived and was wrong so I sent it back for a refund and have been waiting 5 weeks since sending it. I’ve emailed multiple times and heard nothing and they keep deleting my comments on their Instagram. Stay away from this company.

5 July 2023
Unprompted review
Rated 1 out of 5 stars

Really poor service

Really poor service, I ordered some jeans almost a month ago and I still haven’t receive it or any tracking number. Left countless messages on Instagram with zero replies….

20 May 2023
Unprompted review
Rated 1 out of 5 stars

Terrible company and customer services…

Terrible company and customer services I’ve returned some products I had some issue with never got refund even after the couple mail exchange I had with the company saying to me that refund should be process in a week now it’s been 6 months total disgrace. Not to mention that my last e-mail has been ghosted

8 December 2022
Unprompted review
Calistudios logo

Reply from Calistudios

Hi
Thanks so much for the feedback,
We have checked into this and can confirm your refund and credit note was processed on the 29th of november 22.

Thanks
CS

Rated 4 out of 5 stars

Good product!

Good product! Shipping took a longer than expected but overall happy with my purchase would recommend.

15 December 2022
Unprompted review
Rated 5 out of 5 stars

Ordering was very easy and come within…

Ordering was very easy and come within suggested time. The item was a jumper and I couldn’t have asked for anything better, was perfectly oversized which is what I was looking. Furthermore the prices are great for the high quality of the clothing

10 March 2023
Unprompted review
Rated 5 out of 5 stars

Trustworthy, nice products, but long shipping time outside UK

The process of ordering was really easy and didn’t take long, it felt all really trustworthy. The only thing that bothered me was that I had to wait at least 3-4 weeks for my package to arrive. I kinda get it though, because I live in Berlin and they shipped it from the UK.
I would recommend, because you get the same products as on the website and it’s trustworthy. I’m in love with my training jacket and can’t stop wearing it. :)

4 February 2023
Unprompted review
Rated 2 out of 5 stars

Good product - bad customerservice

I think its sad the customer service is so poor and it took a month and a half before i got my order - cause i actually like my product.

9 March 2023
Unprompted review
Calistudios logo

Reply from Calistudios

Hi Jonas
Thanks so much for the feedback,
We have checked into this and can now confirm your tracking information had been emailed to you and your parcel is currently in transit.

Thanks
CS

Rated 1 out of 5 stars

no respond! Delay order

Terrible company I’ve made an order 14 days ago and I’ve emailed them about 5 times even on instagram and still no reply. This is happened to me more than once. Never ordering from these again.

23 February 2023
Unprompted review
Calistudios logo

Reply from Calistudios

Hi Emma
Thanks so much for the feedback,
We have checked into this and can now confirm your tracking information has now been emailed .

Thanks
CS

Rated 1 out of 5 stars

Total Scam!

Total Scam!! I returned my order, due to all of the clothes being too small, in November it's now February and I still haven't received my refund. Not to mention, I had to pay to send the clothes back myself from the US back to the UK!!

16 February 2023
Unprompted review

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