Calistudios Reviews 

156
TrustScore 1 out of 5

1.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

DO NOT ORDER HERE - FRAUD SHOP: Ordered a hoodie on June 29, recived a shipment email without a tracking code on July 7, but never received the product. No reaction to several inquiries via email and... See more

Rated 1 out of 5 stars

The tracking information didn’t work and the item took 20 days to arrive. No response to my emails requesting updated dispatch information. The quality is extremely poor. The hoodie obviously had... See more

Rated 1 out of 5 stars

Ordered a hoodie to Canada on June 16th, am writing this review on August 17. Product has not arrived. Got an email on the 26th of June to say that my order was confirmed. No communication when I have... See more

Rated 2 out of 5 stars

It's been over a month, and the sweater I ordered still hasn't arrived. I understand shipping delays, but the real problem for me is the lack of communication. I have sent numerous emails over... See more

Company details

  1. Clothing Store

Written by the company

Minimal wardrobe essentials mixing culture and styles, designed in the UK.


Contact info

1.2

Bad

TrustScore 1 out of 5

156 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.2

All reviews

(156)

33 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

avoid this company at all costs.

avoid this company at all costs.
I ordered 2 jumpers and 2 joggers with the order coming to almost £200. The order took a month to arrive and were absolutely awful quality, especially for the price. I returned them a month ago and after many messages I have still not received the refund. Absolutely furious, please do not buy from them.

16 November 2024
Unprompted review
Rated 1 out of 5 stars

Suddenly I lost €70 (£58,5) to ubereats which I had nothing to do with

I had seen an ad on Instagram with a hoodie that I really liked. I ordered the hoodie and got a confirmation of my order in mail. A week later, I got an email that my order was shipped but meanwhile, we are another week on and on still no hoodie received or no tracking code. Yesterday I saw that 2 payment totalling €70 (£58.5)have gone out of my account which I have nothing to do with. NEVER BUY ANYTHING ON THIS WEBSITE THEY HACK YOUR BANK DETAILS!!! I sent an email and got this in reply: Apologies for the delay we will chase this up and see what the delay is.
Best regards
Cali studios
never received such an unprofessional email from a company! Highly likely I am not going to get any more update on my order and am never going to see the hoodie.

28 October 2024
Unprompted review
Rated 1 out of 5 stars

dogsh*t brand

ordered the saint joggers in early august. never got them and they never responded to my email saying i never got them. 50 bucks down the drain and im pretty sure all their good reviews are bots. i looked at their return and shipping policies and they are oddly conveniently made to not have to give you your money back

7 October 2024
Unprompted review
Rated 1 out of 5 stars

waste of money

waited 2 months, I had to threaten that I want my money back for them to even ship my order

5 October 2024
Unprompted review
Rated 1 out of 5 stars

S C A M

S C A M ! Unfortunately 0 stars isn’t an option. Never received my order. DO NOT BUY FROM HERE HOPEFULLY THEY GET THEIR KARMA

24 September 2024
Unprompted review
Rated 1 out of 5 stars

Strongly DO NOT recommend

Quality of t-shirts is horrible, might be the worst I've ever experienced and I shop a lot.

Delivery was also seriously late. Strongly DO NOT recommend this brand.

Also, I'm looking at some of their 5 star reviews and they all look AI-generated/ extremely suspicious. I'm going to report this brand in another way

16 September 2024
Unprompted review
Rated 1 out of 5 stars

Quality & Service AWFUL

Quality of clothes were so bad, then customer services are so slow at any returns or response. I have now been waiting 2 months for a refund and have been chasing them every other day with no response. An unacceptable brand.

29 July 2024
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, minor issue with shipment was quickly resolved, great customer servcice - we will shop at Cali again!

2 July 2024
Unprompted review
Rated 1 out of 5 stars

AVOID!!

Absolutely awful, DO NOT USE!

Returned a pair of trousers in February and still don't have a refund. You get sent round the houses and then eventually you wont hear anything at all! Mid June and still waiting for a refund on a £75 pair of trousers!!

10 June 2024
Unprompted review
Rated 1 out of 5 stars

Big Joke, please don’t waist your time!

Worse customercar (service) ever. They will delay your order over and over again without clear explanation. The quality of the products is not even worth it to wait for a month. Trust me.

27 May 2024
Unprompted review
Rated 1 out of 5 stars

Scam

Scam. Ordered the white track jacket 4 weeks ago, haven’t heard anything back since. Do not use.

25 April 2024
Unprompted review
Rated 1 out of 5 stars

Incorrect return information

Incorrect returns information that does not comply with Consumer Contracts Regulations. Especially where the website states no refunds on sale items which is false as customers can cancel their order up to 14 days after their order is delivered. Sale items do not affect this.

19 February 2024
Unprompted review
Rated 1 out of 5 stars

Messed up both orders

Messed up both orders, orders got lost, promised extras for the delay and recieved nothing, took over a month to receive orders, customer service won't even reply now.

18 December 2023
Unprompted review
Rated 1 out of 5 stars

Poor customer service…

I sent an item back on 29th December for an exchange. I know they received the item as they confirmed that on an email. Have messaged several times regarding delivery of the replacement item but still waiting for a reply or the new item

29 December 2023
Unprompted review
Rated 1 out of 5 stars

Poor customer service

I purchased an item online, however, I received a wrong item (not what I purchased online) I requested a return and it's been 10 days now and my request is still under review!

Poor customer service, and even the wrong item I received is very low quality and it looks way different than the photos on Calistudio website.

3 December 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look