The shutters are extremely well made and were supplied exactly to the measurements that I had given. They were relatively easy to fit and look really solid and very attractive. My only criticisms wo... See more
Company replied
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Review summary
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Read the measuring instructions a few times to make sure I was doing the right thing as ordering Tier on Tier for our lounge. Anyway ordered them & they arrived about 10 days later in 8 different boxe... See more
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Hello Michelle / customer services You score top marks for customer satisfaction! I have received the replacement hinges which are now fitted and the shutters are now as they should have b... See more
Company replied
Delighted with our California, cafe style shutters - the manufacturing quality and precision is excellent. Each shutter was well packaged, clearly labelled and had plenty of hardware. We fitted wit... See more
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Company details
About California Shutters
Written by the company
Based in Hove, East Sussex, California Shutters® has been styling the UK and Europe’s windows and doors with quality DIY shutters since 2002. Easy to measure, customise, and install, our shutters are made from the finest quality materials.
All our products are made to the highest standards and are identical to the plantation shutters you’ll find from a full measure and installation company. The only difference is the price. As a DIY company, we don’t pay for installers to come to your home. It’s these savings that we pass onto you.
All DIY shutters from California Shutters are 100% made to measure and never cut to size. We keep our pricing simple too, charging customers per square metre. Available in a range of styles, materials, and finishes, made-to-measure shutters are the perfect statement piece for any space. Choose from our sustainably sourced Paulownia hardwood or our waterproof, UK-made faux wood. No matter your décor or style, we’ve got a shutter to suit.
Don’t worry if you’re not a dab hand at DIY either. Our measuring and fitting guides will take you through everything step by step. And if you’re still unsure, you’re welcome to contact our friendly team of experts. They’ll take you through things step by step.
Interior shutters are the UK’s fastest growing window covering and while it might seem that DIY shutters are a tricky undertaking, we have 1,000s of satisfied customers who’ll happily tell you otherwise.
In 2008 we were delighted to be selected as the exclusive supplier of window shutters for B&Q and their customers, and it’s a relationship we maintain to this day.
Visit our website today and find your style with California Shutters.
All our products are made to the highest standards and are identical to the plantation shutters you’ll find from a full measure and installation company. The only difference is the price. As a DIY company, we don’t pay for installers to come to your home. It’s these savings that we pass onto you.
All DIY shutters from California Shutters are 100% made to measure and never cut to size. We keep our pricing simple too, charging customers per square metre. Available in a range of styles, materials, and finishes, made-to-measure shutters are the perfect statement piece for any space. Choose from our sustainably sourced Paulownia hardwood or our waterproof, UK-made faux wood. No matter your décor or style, we’ve got a shutter to suit.
Don’t worry if you’re not a dab hand at DIY either. Our measuring and fitting guides will take you through everything step by step. And if you’re still unsure, you’re welcome to contact our friendly team of experts. They’ll take you through things step by step.
Interior shutters are the UK’s fastest growing window covering and while it might seem that DIY shutters are a tricky undertaking, we have 1,000s of satisfied customers who’ll happily tell you otherwise.
In 2008 we were delighted to be selected as the exclusive supplier of window shutters for B&Q and their customers, and it’s a relationship we maintain to this day.
Visit our website today and find your style with California Shutters.
Contact info
Quayside House, BN41 1WF, Hove, United Kingdom
- 0800 195 0 196
- hello@californiashutters.co.uk
- www.californiashutters.co.uk
4.4
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 81% of negative reviews
Typically replies within 1 month
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Reply from California Shutters
Thank you for your 5* review Paul!
Best Wishes
The Customer Service Team
Fixing of shutters
The product was very good. Attached step by step instructions would have been really helpful.
17 August 2024
Reply from California Shutters
Hi Stephen,
Thank you for your review.
We try and avoid paper print offs as much as we can, so do have full installation instructions online: https://www.californiashutters.co.uk/help-information/installing/
Its great to hear that you are pleased with the shutters and we hope you love them for years to come.
Best Wishes
The Customer Service Team
All three shutters were damaged in…
All three shutters were damaged in transportation.
California shutters are resolving the issue.
25 July 2024
Reply from California Shutters
Hi Barry,
This is so disappointing to read and our sincere apologies for the issues you have encountered. A member of team is dealing with this with utmost importance and we are sure that we can put this right and turn your experience around.
Our further apologies for this Barry.
Best Wishes
The Customer Service Team
very easy to order Service 2nd to 9…
very easy to order Service 2nd to 9 quality great only thing I do next time put a little bit of tolerance into the sizes as they came out bang on size and a little tight to get the openings My fault
22 July 2024
Reply from California Shutters
Hi Dave,
Thank you for your review! A small tolerance is recommended on all orders. Its fantastic to hear that you were still able to get the shutters up and looking great.
Best Wishes
The Customer Service Team
I have been corresponding with Ellie at…
I have been corresponding with Ellie at California Shutters.
The service has been outstanding including any help with ordering and delivery to the Isle of Wight!
All emails have been responded to quickly and have been acted upon.
Shutters are of excellent quality and I would highly recommend this company
29 July 2024
Unprompted review
Reply from California Shutters
Hi Sally,
What a glowing review! We will certainly pass your kind words back to Ellie who will be thrilled to have been able to assist.
We very much appreciate your recommendation.
Best Wishes
The Customer Service Team
Bought some lovely shutter blinds for…
Bought some lovely shutter blinds for bay window, they are awesome, this company is amazing, very fast acknowledgment of queries, great customer service very efficient and beautiful product
26 July 2024
Unprompted review
Reply from California Shutters
Hi Karen,
What a glowing review! Thank you so much for your very kind words and we are thrilled to hear this feedback.
Best Wishes
The Customer Service Team
Very happy with my California Shutters
Very happy with my California Shutters. Initially I made an inquiry about the shutters and received a quick reply answering all of my questions and even offering further information which was very helpful. Ordering online was very easy, which was great as we were ordering shutters for 2x Bay Windows. Received the shutters on time and we installed them the same day. The shutters look great!
8 July 2024
Reply from California Shutters
Hi Customer,
Thank you for your glowing review! We are thrilled with your feedback and are so pleased to hear your new shutters are installed and looking fantastic.
Best Wishes
The Customer Service Team
Highly recommend …
We’ve done our whole house now over four orders and each one has been perfect. Super fast delivery considering they’re a bespoke item. Really well made and a dream to fit.
15 July 2024
Unprompted review
Reply from California Shutters
What a fantastic review! We are so delighted to hear your feedback and hope you love your shutters for years to come.
Best Wishes,
The Customer Service Team
No pressure from sales reps
Able to order online with no pressure from a sales department.
Kept informed by email each step of the process.
Delivery arrived 10 days after placing the order.
Shutters look absolutely fantastic.
24 June 2024
Reply from California Shutters
Hi Rosemary,
Thank you ever so much for your fantastic review. We really appreciate your kind feedback.
Best Wishes
The Customer Service Team
Well made and very ease to fit…
Well made and very ease to fit .excellent product, would highly recommend
9 April 2024
Reply from California Shutters
Hi Robbie
Thank you for your fantastic review!
Best Wishes
The Customer Service Team
Reply from California Shutters
Hi Jason
Thank you for your 5* review!
Best Wishes,
The Customer Service Team
Shutters look great
Shutters look great, there were a couple of minor issues with the order but California Shutters were very helpful and proactive and made sure that any problems were sorted very quickly. Impressed and will use again.
8 July 2024
Reply from California Shutters
Hi Kevin,
Thank you for your 5* review. Its great to hear that the team were able to assist with your query and resolve to your satisfaction.
Very Best,
The Customer Service Team
From the moment you order to the moment…
From the moment you order to the moment you’ve finished fitting, the experience is fantastic. The shutters are superb quality, the communication excellent and the ease of fit is outstanding.
25 May 2024
Reply from California Shutters
Hi Vera,
Thank you ever so much for your fantastic review! We are delighted to hear you had such a positive experience.
All the best,
The Customer Service Team
Really recommend
Really recommend, very good communication, live chat 💬 and good shutters quality. Quite easy installation!
16 May 2024
Reply from California Shutters
Hi Mariusz,
Thank you so much for your fantastic review!
Very Best,
The Customer Service Team
Fantastic company to deal with
Fantasticafter care service, had a slight issue with my order and the Customer Service team was straight on it and rectified to my 100% satisfaction... highly reccomemed. And dhutter looks great too 👍
13 June 2024
Reply from California Shutters
Hi Anthony,
Thank you ever so much for your kind words. It's great to hear we were able to assist you and we really appreciate your recommendation.
Very Best,
The Customer Service Team
The shutters we ordered fitted really…
The shutters we ordered fitted really well and were very easy to put the frames together so all positive
2 June 2024
Reply from California Shutters
Hi Phil,
Thank you ever so much for your fantastic review!
Best Wishes
The Customer Service Team
Brilliant shutters great quality easy…to fit
Brilliant shutters great quality easy to fit very disappointed in the length of time stuck in a container is there any way you can speed up the delivery time it would have been five stars but for that
22 March 2024
Reply from California Shutters
Hi Michael,
Thank you for your review and feedback of your experience! We really appreciate you taking the time to share this.
We have a few different ranges available, all subject to different lead times based on material and location of manufacturing. We do have a few ranges that are produced in Northern Ireland with just a 6-9 day turnaround time.
If you do choose to work with us again, which we very much hope you do, it would be our recommendation to opt for another range.
Very Best,
The Customer Service Team
Reply from California Shutters
Hi John,
Thank you for your 5* review.
All the best
The Customer Service Team
Great shutters and great service
Great shutters and great service. Very quick delivery and easy fitting.
22 May 2024
Reply from California Shutters
Hi Kevin,
Thank you for your fantastic review!
Best Wishes
The Customer Service
Excellent service and the quality of…
Excellent service and the quality of the shutters where of a high standard. Highly recommended.
17 May 2024
Reply from California Shutters
Hi Harry,
Thank you for your great review and recommendation! We really appreciate your comments.
All the best
The Customer Service Team
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