Calibrate U.K. Ltd. Reviews 

40
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Jordan was excellent worked efficiently was very professional and respectful . We had a very busy surgery whilst he was here . we set up one room for him to work in . and we did have chop and chang... See more

Rated 5 out of 5 stars

From Joel sending info over re quotes/dates, to Brad our calibration engineer on the day, we couldn't have asked for better service. Quick, informative and thorough in their work. Safe to say we have... See more

Rated 5 out of 5 stars

We had our annual calibration booked for our two site GP Practice. The engineer Brad Simmens was excellent from start to finish. He worked around the difficulty of multiple rooms efficiently and effec... See more

Rated 5 out of 5 stars

We are long standing customers and every year our experience is always excellent. From booking our calibration to on the day, the process is dealt with smoothly and professionally. Nathan has been w... See more

Company details

  1. Medical Equipment Supplier
  2. Hospital Equipment and Supplies Store
  3. Medical Equipment Manufacturer
  4. Medical Supply Store

Written by the company

Calibrate UK offers medical equipment calibration & device testing, PAT testing, vaccine fridge servicing and medical equipment repair services throughout the UK. ISO 9001: 2008 accredited.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

40 reviews

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No history of asking for reviews

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4.7

All reviews

(40)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

great service

the team are very responsive to enquiries and make their best effort to support your request. the Engineer was very helpful and efficient

6 October 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service! Recently contacted Calibrate U.K Ltd regards a repair and PAT test of an Ultrasound Machine . A speedy service at an excellent rate.
Communication was also excellent throughout and when I recently contacted because I had misplaced the User Manual for the machine they sent me a copy straight away via email that day to save me having to source one myself.
I would most certainly recommend!

6 June 2022
Unprompted review
Rated 5 out of 5 stars

I am very pleased with the service I…

I am very pleased with the service I have always received from Calibrate UK. Recently I spoke to Nikki, who phoned me back on both occasions as she said she would. She then arranged for a visit to my practice if only all companies were like this.

31 May 2022
Unprompted review
Rated 1 out of 5 stars

Horrendous service!!!!

Horrendous service! I plead to everyone to not use this company. Dan was the previous operations manager and done a great job. Now they have some unprofessional person called ‘Mike’ michael o’callaghan who does not have an ounce of professionalism or ability to organise any operation. The director tom is no better only looking backing his organisation rather than hearing out what the customer is saying. So many errors like wrong amount of time given for bookings, no stickers on items, lateness, sickness. They even forgot to calibrate an item so had to return and charged a visit fee for their own error again. Please do not use them. They have no ability to help anyone. I work for the nhs and they couldn’t care less. They wouldn’t even honour their future bookings and simply said they want to stop working because we have had too many issues!

26 May 2022
Unprompted review
Rated 1 out of 5 stars

Poor @ concerning

My. Experience with this company is a negative one I rarely would write a review of any kind however on this occasion I was left annoyed and disappointed with the service I had with this company.
The staff were rude and did not work around us as agreed when asked how you check ear thermometers I was dumbstruck and appalled when the engineer said I put it in me war and use me on own temp!!!!!!
Inaccurate results surely and I’m still waiting for my certification but by the looks of it I will get a reputable company in to re test

20 November 2021
Unprompted review
Rated 1 out of 5 stars

Awful company run very poorly with out…

Awful company run very poorly with out of date techniques, are very cheap and it’s true you get what you pay for I used this company after falling for there low prices I was told by the technician that there calibration equipment has never been calibrated annually when I asked for these documents I was not provided which is worrying . Rude staff our practice is up in Manchester I will be using Williams again that way you know you are getting the best possible care please don’t fall for this company avoid at all costs !!

17 November 2021
Unprompted review
Rated 5 out of 5 stars

We needed an urgent calibration of our…

We needed an urgent calibration of our vaccine fridge. I have to say that the person I spoke to at this company, Dan, was so professional and efficient in providing an engineer within days. He could not do enough for us and we totally appreciate all his efforts to help us so quickly. He's a credit to this company.

24 August 2021
Unprompted review
Calibrate U.K. Ltd. logo

Reply from Calibrate U.K. Ltd.

Hi Nadine,

Thank you so much for your kind words and we're delighted that you're happy with our service. Please get in touch if you ever need anything again and we'll be there,

Dan

Rated 5 out of 5 stars

Excellent service

Excellent, attentive service. So helpful. Would highly recommend. Very reasonable prices including call out.

22 July 2021
Unprompted review
Calibrate U.K. Ltd. logo

Reply from Calibrate U.K. Ltd.

Hi Keeley,

Thanks so much for your kind review. We're delighted you were happy with the service!

Daniel

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