Cafesol Reviews 

2
•
TrustScore 3 out of 5

2.9

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2.9

Average

TrustScore 3 out of 5

2 reviews

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2.9

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Rated 1 out of 5 stars

Racist treatment and denied entry

Racist treatment and denied entry. Went to have a Thursday night beer and listen to some music. I was met by some racist bouncers (black) who were rude and unprofessional. I asked what music was played and was asked why? I quickly realised that the tone and demeanour was suspicious. I said to the bouncer it's a simply question no need to be rude. The bouncer then told me its Mexican and I can't come in as its a private work party but I watched several white people enter without question and who definitely did not come for a work party. I am surprised that after seeing other reviews stating similar experiences that this place still has a licence.

21 February 2025
Unprompted review
Rated 1 out of 5 stars

Descrimination

I hope this complaint reach the manager, and they get this solved.
yesterday was my first time visiting this place, and I had a shocking experience with the security outside. Our group consisted of four people: two white Europeans, myself, and my friend from a minority ethnic background.

The security guard began by questioning my two European friends about our origins and how they knew us, do we live in the same place while looking down on us.

It was extremely embarrassing, we live in 2024 why your origins matter to get inside a music place.

The other friends who had already entered had to wait until the security finally let two of us in.

Eventually, we were allowed inside, but I felt something was wrong and decided to file a complaint. When I asked the security guard for his name and explained to him that was unprofessional to ask my friends about my origin, he refused to give his name asked me to leave, I left the place and then he started taking pictures of me, threatening, "You will see".

See what exactly what does he mean by that!

I spoke with the girl selling tickets and explained the situation, expressing my desire to file a complaint. She advised me to call the bar and speak with the manager the next day. This was a clear case of discrimination against two of us.

I hope this message reaches the management to address this issue, as it was highly unprofessional.

Kind regards

15 June 2024
Unprompted review

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