Cadogan Tate Reviews 

190
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 33 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional service, highlighting the professionalism, efficiency, and careful handling of belongings by the staff. Many people noted the team's hard work, attentiveness, and ability to make the moving process seamless and stress-free, even for complex international moves. Reviewers frequently mentioned the staff's friendly, supportive, and accommodating nature, making interactions pleasant and reassuring. While many found the pricing to be competitive or worth the cost for the quality of service, some reviewers felt the company was expensive. A few other people also felt that the service, despite being superficially good, did not always live up to expectations, particularly concerning insurance claims and organizational aspects of international moves.

What people talk about most

Service

People report positive experiences with service, with many customers describing it as exceptional,... See more

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, efficiency,... See more

Price

Reviewers mention ambiguous feedback about price, with some customers finding the service expensive but worth... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We moved at the start of April. From the initial survey of our flat to receiving the quote, to planning the actual dates for packing and finally moving, everyone we dealt with at Cadogan Tate in... See more

Company replied

Rated 5 out of 5 stars

Outstandingly good service. Cadogan Tate are completely reliable and do an excellent job. Enormous care was taken by the office staff, the actual removal men and the Move in Style girls to facilitate... See more

Company replied

Rated 5 out of 5 stars

Del and his team were absolutely amazing. Their efficiency, friendliness and work ethics were second to none. They packed up our home in record time and were just as efficient when offloading and... See more

Rated 5 out of 5 stars

Cadogan Tate moved us over 5 days from our house . The team was professional, competent , helpful , very pleasant to work with and they make the entire process seamless. The team leader, Jimmy, was... See more

Company replied


Company details

  1. Moving and Storage Service
  2. Art & Antiques
  3. Interior Designer
  4. Logistics Service
  5. Piano Moving Service

Written by the company

Cadogan Tate is a fine art logistics, storage, and premium moving company serving collectors, interior designers, museums, galleries, and private clients worldwide. Founded in London in 1977 — with Christie's as our first client — we have spent nearly five decades handling the irreplaceable. Today we operate from logistics centres in more than 14 cities across the United States, the United Kingdom, and France, employing 850 specialists, including our industry-first Chief Art Technicians. Our services include museum-standard fine art transport and installation, climate-controlled storage, and discreet residential moving. From a single painting to a complete collection, every object is handled with the precision, security, and discretion our clients expect.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

190 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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4.5

All reviews

(190)

31 reviews in the last 12 months

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Rated 5 out of 5 stars

Usual excellent service

I had to visit Cadogan Tate to retrieve some items from storage recently, and they were really helpful, both with booking the visit and the assistance given during my visit. We are long-standing business customers of Cadogan Tate for more than 15 years, and have always found them to be totally professional in everything they have done for us over that time, including several house and office moves, and long term storage arrangements. Cannot recommend them highly enough for both business and personal uses.

10 February 2023
Unprompted review
Rated 5 out of 5 stars

Such a pleasure to deal with from start…

Such a pleasure to deal with from start to finish! The team made a complicated move and transfer to storage stress free and almost enjoyable! Over the two days of our moving they were a delight to have around - super efficient, extremely patient and a sense of humour which was greatly appreciated/needed! Can't recommend Cadogan Tate highly enough - massive thanks to Emanuela, Dylan, Jimmy, Christopher and Maciek

5 January 2023
Unprompted review
Rated 5 out of 5 stars

Best in the business

They are a First Class service and always my preferred removal firm. Friendly staff who treat belongings as if they are their own.

23 January 2023
Unprompted review
Rated 5 out of 5 stars

Sharp. Classy. Luxury

What an unbelievable MAVEN jacket...this was a Christmas gift for my SO. He loved it. Quality. Fit. Presentation in the box was so classy; it came in a branded velvet bag meant to use as a future travel bag for the jacket. Sharp, classy, luxury. Thanks for an awesome experience, Cadogan!

12 January 2023
Unprompted review
Rated 5 out of 5 stars

Best movers in London

From far the best company if you have to move! Their team is so nice, professional and careful. What a great service. You’re paying maybe a little more, but it’s for sure worthing it!

12 January 2023
Unprompted review
Rated 5 out of 5 stars

Superb home move

Another superbly executed move by Cadogan Tate. From start to finish they were superb. Tracy was amazing, always responded to any queries promptly and made sure that one felt we were in great hands. The moving team (headed by Steve) were absolutely brilliant again. Everything went according to plan over the 3 days.
Would definitely recommend for any house move. Superb.

6 January 2023
Unprompted review
Rated 5 out of 5 stars

Great service

Cadogan Tate made a recent move of a few pieces of furniture between Bucks and London very easy and stress-free. Leticia Salguerio was incredibly helpful and kept me informed of all the various steps. We wouldn’t hesitate to recommend Cadogan Tate for both big and small moves.

6 January 2023
Unprompted review
Rated 5 out of 5 stars

Top removal company

Leticia very helpful & understanding. I rang on Monday to move Wednesday & she arranged move
Removal team were fantastic too
Thoroughly recommend company

21 December 2022
Unprompted review
Rated 5 out of 5 stars

Superb service all round

Leticia was brilliantly helpful, kind and conscientious with planning our delivery. And if only all deliverers in life were as obliging, friendly, prompt and tidy as Patrick and Robbie. Thank you Cadogan Tate for superb service all round.

5 January 2023
Unprompted review
Rated 5 out of 5 stars

Excellent!

Excellent! Very professional and friendly. They went the extra mile when re-delivering our furniture and really took great care with everything.

13 April 2022
Unprompted review
Rated 5 out of 5 stars

Excellent serivce

Excellent serivce. My items were collected at the time arranged wrapped quickly efficiently and with care. I knew I had to wait for my delivery as we were only using a part load but that wait was only 4 weeks.
The items were delivered exactly on the time arranged all in order no issues. The delivery personnel were efficient helpful and considerate. Very professional. Thank you.

14 December 2022
Unprompted review
Rated 1 out of 5 stars

Do not use this service

Do not use this service. We live in Denver, Colorado. We had two paintings being transported from New York, the driver and the van have not been heard from since yesterday. Cadogan Tate does not respond to inquiries. The paintings have been reported stolen. The FBI has been involved. I do not recommend using this transporter.

16 December 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic white glove service

Fantastic white glove service - executed well and within the expected timeline. Took a lot of the stress level out of our move. Highly recommend to anyone!

5 December 2022
Unprompted review
Rated 5 out of 5 stars

Cadogan Tate did a superb job moving…

Cadogan Tate did a superb job moving all our precious things and they went above and beyond at each stage to make sure everything went smoothly. Emanuella was very helpful in advance and the moving team itself were 4 heroes! Thank you!

17 November 2022
Unprompted review
Rated 5 out of 5 stars

Multiple moves into and out of storage and moving some of these to France.

There is a saying that 'you get what you pay for'. In the case of my experience with Cadogan Tate I ended up receiving far more than I paid for in terms of: their exemplary personal service; the care of packing my items -- even pans; and their flexibility in meeting my requests. The service was not five star but ten and worth at least double of what I paid.

My move was complicated because I also had items from the clearance of my mother's house on top of my own.
Furthermore, I was staying in a small apartment in France and simply could not have all the items shipped to me immediately.
I, therefore, needed not only a company that could move my stuff in the U.K. out of my apartment, store it and then deliver it to France. Eco Movers, a division of Cadogan Tate, did all that without a single hitch. [I understand that Eco Movers has now been moved into Cadogan Tate and goes as Cadogan Tate.]
My brother lives in Canada and he needed to gain access to our mother's items in storage in case he wanted any. I also needed access to items that I accidently moved to storage but needed on a daily basis.
Not only did Cadogan Tate arrange for us to access the items in storage, but had a staff member repack items we had taken out to look at and then wanted to return.
Yes we paid what seemed a hefty sum, but again our experience was hassle and stress free. The boxes were waiting there for our arrival, a staff member opened the ones we wanted open, they then repacked items we did not need and reseal the boxes. Both my brother and wife were impressed by the packing of the items. My brother moved frequently because of his job and so he had experienced numerous moving companies, albeit in Canada.

Perhaps the greatest testament to their service was in comparison to my move in Paris. I used a local company to move my stuff into the apartment I purchased. I thought they were good, but sadly they were not and I found several items broken.
By comparison when my stuff came from London not one item was broken and those crates must have been moved several times -- from my London flat to storage, then when I/my brother looked into them in storage and finally from storage to my apartment in France.
This was because not only were the boxes really sturdy with corners stapled so they would not break under pressure, but every item was wrapped with several sheets of paper so it was padded and then any empty spaces in the box were stuffed with paper so nothing could move inside it. That to me is real attention to detail and care of a person's belongings and why I would unequivocally give them ten stars and recommend Cadogan Tate for your next move.

25 November 2022
Unprompted review
Rated 5 out of 5 stars

Super service

Derek and his team were well organised and professional. The job was done quickly and efficiently. Our contact for the move was Leticia who was excellent in making the arrangements including further supplies of boxes we requested at short notice.

15 November 2022
Unprompted review
Rated 5 out of 5 stars

Call Cadogan Tate when you need an excellent removals company.

I am happy to recommend Cadogan Tate as my experience dealing with their entire team has been very positive and professional. From arranging the survey, to helping to move items to different locations (new home, storage and abroad) and recently an additional local move, I have found Cadogan Tate to be very reliable and provide excellent service.

The office team were responsive and reassuring and the guys doing the actual move executed their job with care, speed and respect for our belongings and home. Moving is stressful, but having great movers helps a lot.

7 November 2022
Unprompted review
Rated 1 out of 5 stars

Arrogant, unhelpful and chaotic

I was told that my single item could be added as a part load on trips that left London for Scotland weekly. I paid for the delivery on 7th September specifying that I needed delivery by the end of September. I heard nothing for over two weeks when I got an email from my delivery coordinator who sent me no date, just a leaflet about preparing for a house move! I complained about this and the time it was taking to deliver and got a date for 10th October, by which time I would no longer be in the country. I asked what happened to the weekly trips I was told my item could be on, there was no explanation or offer to expedite the delivery. Today is the date of delivery, I arranged for my son to be available in my absence. He was called first thing this morning by an unknown company to say it doesn't suit them and will now be Thursday or Friday. I paid Cadogan Tate for this delivery, it has been passed to Shore Porters who have passed it to some unknown delivery driver. My artwork is on a van apparently having gone to Scotland from London, now back to London and then back up to Scotland. They are an arrogant and chaotic company with no sense of customer value.

10 October 2022
Unprompted review

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