Cadogan Tate Reviews 188

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 35 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, efficiency, and helpfulness, making the entire moving process seamless and stress-free. The service provided is frequently described as exceptional, with many people highlighting the careful handling of belongings and the team's ability to adapt to changes. Reviewers are particularly impressed with the team's hard work, positive attitude, and the overall smooth experience they deliver. However, some people mentioned that an international move was not as well organized, with items intended for storage being moved and vice versa. Additionally, a few customers noted that the volume of the job was underestimated, though the after-care team was praised for handling the situation effectively.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, helpfulness,... See more

Service

Users describe positive interactions with service, consistently highlighting exceptional professionalism,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Del and his team were absolutely amazing. Their efficiency, friendliness and work ethics were second to none. They packed up our home in record time and were just as efficient when offloading and... See more

Rated 5 out of 5 stars

Cadogan Tate moved us over 5 days from our house . The team was professional, competent , helpful , very pleasant to work with and they make the entire process seamless. The team leader, Jimmy, was... See more

Rated 5 out of 5 stars

Outstandingly good service. Cadogan Tate are completely reliable and do an excellent job. Enormous care was taken by the office staff, the actual removal men and the Move in Style girls to facilitate... See more

Rated 5 out of 5 stars

I’m honestly not sure where to begin. They say moving is one of the most stressful things you can go through, and this move absolutely lived up to that reputation—largely due to the complexiti... See more


Company details

  1. Business Services

Information provided by various external sources

Established London moving and storage company offering UK, EU and international household removals, fine art storage and shipping and office removals.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

188 reviews

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Replied to 50% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Definitely recommend

After getting two additional quotes, we used Cadogan Tate. I was impressed by the speed of responses to enquiries (Annabelle), the insight visit to understand move requirements. The clear pricing and detail provided.
And then the team that packed our belongings and unloaded for us were brilliant. Steve and Chris led the team and were knowledgable and informative. Friendly, informative, fast, efficient. Nothing was too much trouble. They put beds together again, packed items really well and were able to collect the used boxes. Totally took the stress of the physical packing and move away. I was impressed. Great customer service and value.

3 March 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional Service from Start to Finish – Highly Recommend Cadogan Tate London!

We recently used Cadogan Tate London for our relocation from London to Nottingham, including storage in between, and we couldn’t be more impressed with their service. From start to finish, the team was professional, courteous, and incredibly efficient, making what could have been a stressful move an absolute breeze.

Right from the initial consultation, Cadogan Tate stood out with their clear communication and attention to detail. They took the time to understand our requirements and provided a well-structured plan for both the removal and storage of our belongings. Every step of the way, they kept us updated, ensuring we knew exactly what was happening and when to expect key milestones in the process.

On moving day, their team arrived punctually and well-prepared, handling everything with great care. Each item, from furniture to delicate belongings, was packed meticulously to prevent any damage. Their expertise was evident in how efficiently and safely they loaded and transported everything.

During the storage period, we felt completely reassured knowing our possessions were in safe hands. Their facilities are secure and well-maintained, and they provided regular updates, giving us confidence in their service.

When the time came to move into our new home in Nottingham, the delivery and unpacking process was just as seamless. The team was extremely respectful of our new space, carefully placing each item exactly where we wanted it. They even went the extra mile to ensure everything was set up properly before they left.

What truly sets Cadogan Tate apart is their dedication to customer satisfaction. Their staff is not only skilled but also friendly and accommodating, making the entire experience smooth and stress-free. If you’re looking for a top-tier removal and storage company that values professionalism and care, I highly recommend Cadogan Tate London. We are incredibly grateful for their outstanding service and wouldn’t hesitate to use them again in the future!

21 February 2025
Unprompted review
Rated 5 out of 5 stars

Always professional

Always professional, efficient and polite! Would definitely recommend their services to anyone. I have used them various times and was always happy 😃

11 February 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant plannning & execution

Brilliant plannning, execution, from the beggining to end, considering Packing, Storage, Transportation and Unpacking. Thanks to the entire tea,, from the beggining with Annabelle to the end with Navideh, not forgeting to highlight those who do the heavy lifts of the boxes, thank you

11 February 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant- stored my item safely and…

Brilliant- stored my item safely and when I was ready for delivery organised with less than 24h turnaround. Very prompt in responding to emails and the delivery drivers were polite and took great care with my fragile item

22 January 2025
Unprompted review
Rated 5 out of 5 stars

Excellent in all respects!

We have just completed our second move in less than 12 months with Cadogan Tate, firstly from London to a rental flat in Kent, now to our new permanent residence in Surrey. Everything from start to finish on both occasions was excellent. Lyndsey in the office is extremely friendly and helpful (and remembered me from last time), Gemma co-ordinated the move effortlessly and both move teams were superb. In fact, I requested the same foreman (Simon) for our second move because he was so good the first time round. The move teams are friendly, polite and amazingly efficient. All in all, excellent service. I would not hesitate to recommend Cadogan Tate.

6 January 2025
Unprompted review
Rated 5 out of 5 stars

I cannot recommend Cadogan Tate highly…

I cannot recommend Cadogan Tate highly enough. Their support over the years with my removals and consequential storage I know wasn’t easy, with many bits being picked up and returned to storage on numerous occasions, but they were always so accommodating. They made it so seamless and hassle free.

This morning I was dreading the removal of items with my overseas storage company on site with me along with a purchaser of a sofa, but everyone was so helpful going above and beyond, and it went so quick and efficiently. When stress levels are heightened that a move entails, they ensure they don’t add to this and that is commendable.

Over the years I have been so impressed by the incredibly helpful teams they employ both the warehouse and their removal teams. I have recommended them to 2 friends and they have both said the same and I knew they wouldn’t let them down.

I think we are so quick to complain about poor service but I just wanted to recognise a great service business when I see one and say thank you.

3 January 2025
Unprompted review
Rated 5 out of 5 stars

The ONLY movers

This is the third time we’ve moved with Cadogan Tate. We will not use anyone else. This company is ultra efficient, thoughtful and the whole process was faultless. Well priced too. Shout out to Jimmy & James. Thank you. Saz

11 December 2024
Unprompted review
Rated 5 out of 5 stars

Greatness

Great company, great team. Nothing too much trouble. Highly recommended.

9 December 2024
Unprompted review
Cadogan Tate logo

Reply from Cadogan Tate

Thank you, Chris!

Rated 5 out of 5 stars

Consistently excellent

The team and particularly the leader Pavol wrapped and removed 30 years of furniture and belongings from 4 floors They were skilful. resourceful ,friendly and very helpful including assisting us(90 and 83) in loading some items in our car
They were able to do despite their reserved parking space being unlawfully blocked
This is the third time CT have moved us and every time they have been excellent This has made moving much less stressful than it could have been for which we are very grateful

25 November 2024
Unprompted review
Cadogan Tate logo

Reply from Cadogan Tate

Your feedback is hugely appreciated. Thank you!

Rated 5 out of 5 stars

Again, an excellent experience with Cadogan Tate

I have had several moves with Cadogan Tate to date and always felt I am getting my money's worth. They are considered an expensive, premium service but in my experience they have been definitely premium in service but actually quite competitive with other similar providers and always worth every penny. Special thanks to Ali and his team for our most recent move and to Gemma for running point at the office. I won't hesitate to call CT for any of my future relocation needs!

27 November 2024
Unprompted review
Cadogan Tate logo

Reply from Cadogan Tate

Thank you for sharing your experience. We truly appreciate it!

Rated 5 out of 5 stars

Excellent

Simon and Maciek were so friendly and efficient and dealt with a few unforeseen problems very well. They arrived when they said they would and packed everything carefully and were even nice to my cat!

15 October 2024
Unprompted review
Cadogan Tate logo

Reply from Cadogan Tate

Thank you so much for your review, and we hope your cat is doing well!

Rated 1 out of 5 stars

Worst moving experience ever. I should never have used them.

I would not recommend this company to my worst enemy. It has been almost 4 months and my items have not arrived yet. I was told that shipping would take 6-8 weeks and the items did not even leave the UK for 2 months. They are supposed to be coming to Nigeria. They are currently in South Africa (a quick look at an atlas might make you wonder why a sea freight journey to Nigeria has to first go past Nigeria to South Africa before making its way [back?] to Nigeria). In this time, the communication has been terrible. I only receive responses when I copy in senior staff into the emails. Everytime I am given an estimated arrival window, I am forced to chase myself when the day comes and goes and I have no update. Colleagues of mine who have moved further distances have, and left well after me, are already receiving their items. Family members who shipped their items with separate companies received their containers weeks ago. Meanwhile, I am being told that my items are in South Africa, i.e. further away from me than its original point of departure... in the opposite direction. I can tell already that there won't be any compensation but to be honest even a full refund of the almost £10,000 paid for this would not make up for the inconvenience of not having access to a life's worth of belongings for over 4 months. Be like my colleagues -- use someone else.

16 October 2024
Unprompted review
Rated 5 out of 5 stars

Great service

I received very good service from CT. Fragile objects were well wrapped and packaged and the team of three were polite and professional, working hard to complete the move in one day.
Thank you!

11 October 2024
Unprompted review
Rated 5 out of 5 stars

Very smooth experience from initial…

Very smooth experience from initial survey to understand my needs through to moving day. Barry who ran the delivery team was very professional, made me feel like I was in safe hands. The whole crew worked tirelessly in the pouring rain to get me into my new home. With everything back in place and intact. Excellent service

1 October 2024
Unprompted review
Rated 5 out of 5 stars

A great job.

The team who helped us move ,could not have been more helpful, they went above and beyond. They made what could have been a stressful experience more pleasant.
Everything we had was packed with care, at the end the pantechnicon truck was filled to the brim. The whole process took 2.5 days and the crew stayed overnight at a local hotel.

29 August 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service, made an enquire for collection of furniture to be stored for 1 night and returned the following day, they promptly arrived and handled everything with care and protected everything. Couldn’t have been happier

16 September 2024
Unprompted review

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