Byronbricks logo
Visit website

Byronbricks Reviews 1,713

•
TrustScore 5 out of 5

4.8

Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 903 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product, highlighting its excellent quality and the extensive personalization options available, making it a perfect and unique gift. Many appreciate the ease of the ordering process and the quick delivery service, often noting that items arrive well-packaged in a decorative tin. However, some people were dissatisfied with specific aspects of the personalization, mentioning limited choices for hair colors and styles, and occasional issues with the clarity of small details. A few customers also reported problems with VAT and customs charges, leading to unexpected additional fees upon delivery.

What people talk about most

Product

Reviewers express high satisfaction with the product, often highlighting its quality and the extensive... See more

Delivery service

Consumers generally express satisfaction with the delivery service. Many reviewers highlight the speed and... See more

Quality

People report positive experiences with quality. Many customers praise the high quality of the products,... See more

Order

Users describe positive interactions with order. Customers consistently praise the ease of ordering, clear... See more

User experience

Clients share positive opinions on user experience, highlighting the ease of use and navigation of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The figures are wonderful. They are presents for special people, and I'm sure they will go down well. It was really easy to navigate the personalisation process, the price is reasonable, and the del... See more

Rated 5 out of 5 stars

A great present for a birthday gift with a fab choice of personalisation options too. It most certainly looks exactly like the man himself, a great job!! It is compatible with other brands and can b... See more

Rated 5 out of 5 stars

Fantastic Fast Reliable Service, Well Packaged, And With Its Own Little Tin. My Grandson Loved It. Would Love To Design On For My Daughter, But Her Hair Colour Is Not Available, Hers Is Like Poison Iv... See more

Rated 5 out of 5 stars

So glad I found this site ! I so enjoyed choosing from the numerous options to personalise it. I chose to order it on a key ring and it is fab! Comes in a decorative tin with a tactile sliding lid... See more

Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 96% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Great Small Company

I love this company. It's my second gift for a family member. Such fun to create.
Faultless service and delivery in my experience.

24 March 2026
Unprompted review
Byronbricks logo

Reply from Byronbricks

Thank you so much for ordering again and for the review I really appreciate it!

Rated 5 out of 5 stars

Brilliant custom gifts

Brilliant custom gifts, very reasonably priced and delivered surprisingly fast too. Also came in a really nice presentation tin I wasn't expecting.

27 March 2026
Unprompted review
Rated 5 out of 5 stars

Great LEGO figures

Smaller than expected but a great gift, a few more variations of hair & facial features would be good and possibly more suit colours. Overall product is good, quick delivery and well packaged.

19 March 2026
Unprompted review
Rated 5 out of 5 stars

This is the 4th personalised Lego…

This is the 4th personalised Lego product that I've purchased. Always so happy with the ease of ordering, the delivery and the price. Thanks again.

13 March 2026
Unprompted review
Byronbricks logo

Reply from Byronbricks

Thank you so much Paul for the review and for ordering again of course I really appreciate it!

Rated 5 out of 5 stars

This is amazing

This is amazing. My daughter has special needs and loves lego.
It's her 20th birthday soon so I got her a lego figure just like her.
She five years behind her age so things like this make her smile immensely.
Great job. Brilliant gift. Well packaged.
Would highly recommend.

18 March 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look