Ordered on line and followed up with telephone call to confirm I was sending schematic to support cutting instructions to Brooke who is always very helpful. Order was delivered very quickly and everyt... See more
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Everything is good about this company: v quick response to emails, answers the phone for real with helpful service, rapid turnaround of accurately cut metal (for me some modest orders of galvanised s... See more
Company replied
Great items at a great price. I think delivery is a little steep though given the size and weight, but customer service is excellent. Would use again and recommend.
Company replied
I ordered some weathering steel for use as cladding for my home build office. BMO have kept in touch without being pushy since my initial enquiry and provided some useful information on the product.... See more
Company replied
Company details
Information provided by various external sources
From crafting to cladding, we supply sheet metal to artists, architects, auto repairers & more. We love metal and the amazing things people make with it.
Contact info
Unit 26-29, Shelley Road, Newburn Industrial Estate, NE15 9RT, Newcastle upon Tyne, United States
- 01912 646464
- sales@buymetalonline.co.uk
- www.buymetalonline.co.uk
4.8
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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Reply from Buy Metal Online
Hi Charles,
Thank you so much for your 5* review! We really appreciate your feedback and look forward to working with you again in the future.
Kind Regards,
The BMO Team
Simple to order and good value
26 November 2025
Reply from Buy Metal Online
Hi Richard,
Thank you for your feedback on our ordering system - we really appreciate it! We look forward to working with you again in the future.
Kind Regards,
The BMO Team
Great Great Great
2 December 2025
Reply from Buy Metal Online
Hi Richard,
So glad you were happy with your order and the process. Thank you so much for your 5* review!
Kind Regards,
The BMO Team
Reply from Buy Metal Online
Hi Stephen,
Thank you so much for your 5* review! We hope to work with you again n the future.
Kind Regards,
The BMO Team
A++++
Form order to delivery these guys have been great, great comunication fromt he office and delivery team, arrived ahead of schedule
14 November 2025
Reply from Buy Metal Online
Hi,
Thank you so much for your 5* review! We really appreciate your feedback and look forward to working with you again in the future.
Kind Regards,
The BMO Team
Top class and excellent service
Despite single 2x1mtr sheet of Zintec order it arrived strongly packaged and delivered fast. Ordering process was simple and straightforward and priced so competitively that I couldn't find better. Would recommend this company to anyone else involved in fabrication work irrespective of project size. Top class and excellent service, well done!
13 November 2025
Reply from Buy Metal Online
Hi Elliot,
Thank you so much for your 5* review! We really appreciate your feedback and look forward to working with you again in the future.
Kind Regards,
The BMO Team
Speedy delivery
Good website - easy to order. Speedy delivery. Goods as expected. Corner protection should be better - one was bent over.
30 October 2025
Reply from Buy Metal Online
Hi Heidi,
Thank you so much for your 4* review! We really appreciate your feedback and look into this with our packing team.
Kind Regards,
The BMO Team
Every thing fine
31 October 2025
Reply from Buy Metal Online
Hi Bill,
Thank you for your 5* review! We really appreciate your feedback and are delighted to hear you had a positive experience with us.
Kind Regards,
The BMO Team
Reply from Buy Metal Online
Hi Barry,
Thank you for your 5* review! We really appreciate your feedback and are pleased your overall experience with us was positive.
Kind Regards,
The BMO Team
Reply from Buy Metal Online
Hi Peter,
Thank you for your 5* review! We really appreciate your feedback and are delighted to hear you had a positive experience with us.
Kind Regards,
The BMO Team
Perfect service
Easy to order and cutting instructions were followed perfectly. Great service thanks
23 September 2025
Reply from Buy Metal Online
Thank you so much for your 5* review! We really appreciate your feedback and look forward to working with you again in the future.
Kind Regards,
The BMO Team
The web site is easy to use and…
The web site is easy to use and delivery was very prompt, great prices too
11 September 2025
Reply from Buy Metal Online
Thanks Brian! We really appreciate your 5* review and look forward to working with you again.
Kind Regards,
The BMO Team
Reply from Buy Metal Online
Hi Justin,
Thank you for your 5* review! We really appreciate your feedback and are delighted to hear you had a positive experience with us.
Kind Regards,
The BMO Team
Impressed
the 'quitelarge' package was delivered in perfect order to my front door.
exactly what I ordered.
Impressed.
1 September 2025
Reply from Buy Metal Online
We are glad to hear everything went smoothly and appreciate your 5* review! We really appreciate your feedback and are delighted to hear you had a positive experience with us.
Kind Regards,
The BMO Team
Really excellent service
Really excellent service. Simple to order. They kept me up to date with delivery timelines and it arrived well packed.
29 August 2025
Reply from Buy Metal Online
Hi Stephen,
Thanks for your great review and feedback. We look forward to working with you again in the future!
Kind Regards,
The BMO Team
Good Customer Service Post Disappointment
I ordered a large magnetic board to display photos at the celebration of mum's life. It was a late order but I was assured that it would arrive in time. Unfortunately, it didn't. The courier service just didn't deliver (literally...). The four star review is not for the product. It is for how Buy Metal Online subsequently dealt with a difficult experience. They acknowledged the distress this caused, and tried to make amends, not always a given with customer service.
7 July 2025
Reply from Buy Metal Online
Hi Hazel,
We really appreciate your review and again, we are so sorry our courier service let us down on your experience.
Kind Regards,
The BMO Team
Excellent product
Excellent product, excellent customer service... keep on buying from these guys... can't say anymore than that!
21 August 2025
Reply from Buy Metal Online
Thanks Sean! We really appreciate your 5* review!
We look forward to working with you again in the future.
Kind Regards,
The BMO Team
Reply from Buy Metal Online
Hi Colin,
Thank you for your 5* review! We really appreciate your feedback and are delighted to hear you had a positive experience with us.
Kind Regards,
The BMO Team
Great communication and delivered on…
Great communication and delivered on the day I asked. Great thanks
31 July 2025
Reply from Buy Metal Online
Hello Thomas,
Thank you for your 5* review! We really appreciate your feedback and are delighted to hear you had a positive experience with us.
We look forward to assisting you again in the future!
Kind Regards,
The BMO Team
Someone had dropped the package
Someone had dropped the package and one corner of every board was bent, a friend has managed to bend them back the back the best he can but I am not happy with them
I fully understand that this was done in transit and that they left Buy Metal Online in perfect condition, the review was aimed more at the delivery service.
My friend has done a good job flattening them out and there are no sharp edges so I am satisfied with them
I have restarred my review due to the excellent feedback I received from Buy Metal Online
31 July 2025
Reply from Buy Metal Online
Hello Rebecca,
Thank you so much for your updated review and your kind words about our company. We're truly sorry you order was damaged in transit and appreciate your understanding regarding the courier issues. Your willingness to give us a chance to put things right means a lot to us, and we're glad we could turn this situation around for you. We look forward to helping you again in the future!
Kind Regards,
The BMO Team
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