Wonderful company to deal with!! I ordered an item and it was shipped immediately and I had a question and they got back to me the next day. Communication was very impressive and the quality of the... See more
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Mr. Reynold Jimenez was very informative, knew his job well and was EXCELLENT in handling my concerns. He is a very busy person but handles his business "even when sick" and that say's something abou... See more
Company replied
Very slow fulfillment on a DIGITAL order. FOUR DAYS AND COUNTING. Charge hit my bank right away, but nothing to show for it. Normally, digital orders are filled at any other store within an hour or tw... See more
Company replied
In todays business world customer service that goes above and beyond expectation is all to rare. Beach Camera (a.k.a. Buydig) is not only deeply concerned everyone of their customers be 100% salified,... See more
Company replied
Company details
Information provided by various external sources
BuyDig.com sells Digital Cameras, lenses & accessories, Camcorders, Laptop Computers, Tablets, LCD, LED & Plasma televisions, DVD players, GPS Navigators, Printers, Scanners, Binoculars, Housewares, Optics & more.
Contact info
United States
- 800-617-4686
- CustomerService@BuyDig.com
- www.buydig.com
4.1
Great
13K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Poor customer service!!!
The package was lost in transit. After waiting six weeks, I contacted the company and "FedEx says it was delivered, were not responsible". They maintained this position until I filed a complaint with PayPal. They then decided to cooperate. It eventually worked out but it took almost three months
17 June 2020
Unprompted review
Reply from Buydig
I am very sorry, I believe this has since been resolved. Please let us know if there is anything
else we can do for you.
I placed my order for 2 items
I placed my order for 2 items, and 2 days later I received an email that stated my items were out of stock. I felt scammed!
17 June 2020
Unprompted review
Reply from Buydig
I am very sorry for the delay. We often do not operate this way, I would like the chance to help you out. If you can please contact me at 732-387-3220.
I called for info on my order twice
I called for info on my order twice. I got the run around. Found a better product at a lower price.
17 June 2020
Unprompted review
Great product for the price!!
Good fast efficient service
Product was as expected and great.
17 June 2020
Unprompted review
Very good experience
17 June 2020
Unprompted review
Received shipment promptly.
Received shipment promptly.
Price of product was an excellent purchase.
17 June 2020
Unprompted review
Love this fire proof bag!
I love my fire proof bag. Exactly as described! Glad I ordered two.
17 June 2020
Unprompted review
The product is sure
The product is sure. The case provided as a service is also good for use. Thank you.
17 June 2020
Unprompted review
Arrived here on time with no problems
17 June 2020
Unprompted review
package was delivered by Fedex and had some damage of the box.
package was delivered by Fedex, there was some damage to the box, but everything inside was intact. The purchase was delivered on time.
16 June 2020
Unprompted review
As always great service and even better…
As always great service and even better deals! I never had any issues with the products I buy.
16 June 2020
Unprompted review
Beauty deal on boxed Beautyrest
Great deal on the mattress. Fast shipping, arrived in perfect condition.
16 June 2020
Unprompted review
Still haven’t received my order
16 June 2020
Unprompted review
Reply from Buydig
We sincerely apologize for the inconvenience. I would love to try and help you out right away please give me a call at 732-387-3220.
Great deal & TV
Great deal & TV!
The delivery person was also super nice & personable & helpful!
Thank you!
16 June 2020
Unprompted review
Received on time and quick response to…
Received on time and quick response to inquiries.
16 June 2020
Unprompted review
I purchased a refurbished unit and it…
I purchased a refurbished unit and it was faulty and your customer service was excellent as far as the return of the unit.
16 June 2020
Unprompted review
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