Buy2fix Reviews 

1,089
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Looking at 443 reviews, reviewers had a great experience with this company. Customers frequently praise the exceptional build quality of the purchased items, noting that replacement parts fit perfectly and function exactly as needed. Consumers also highlight the prompt shipping services, mentioning that tracking updates keep them well-informed from order placement to final delivery. However, some customers also noted that delivery can sometimes take longer than expected since products are frequently dispatched from warehouses located in China. Some reviewers were not happy with receiving damaged or faulty merchandise, and encountered frustrating challenges when attempting to communicate with support to process returns or refunds.

What people talk about most

Product

Clients share ambiguous opinions on product experiences, reflecting high disagreement among buyers. Many... See more

Delivery service

Consumers find delivery_service experiences to be highly split. While many reviewers report remarkably fast... See more

Quality

Customers report general satisfaction with the overall quality of products received. Many reviewers praise... See more

Order

Reviewers mention ambiguous feedback about order experiences, highlighting a split between satisfaction and... See more

Service

Customers consistently note ambiguous experiences with service. On one hand, some reviewers report friendly... See more

Reviews shaping this summary

Rated 4 out of 5 stars

As a year-around sea swimmer, I needed to know the water temperature. Using Buy2fix, I bought their Solar Swimming Pool Thermometer - tie it to my swim togs and check the temperasture every day. Excel... See more

Rated 4 out of 5 stars

Great product, but arrived later than stated on order and the way the website was set up after first selecting the iPhone 14 case I inadvertently selected the iPhone 14Pro case size when changing the... See more

Rated 4 out of 5 stars

After reading that the battery in the Ring doorbell can't be changed, I found a video on Youtube showing how the RIng doorbell battery can be changed. A Goole search pulled up Buy2fix for the battery... See more

Rated 4 out of 5 stars

If the delivery had been quicker, this would be a 5 star review. The sale listing said 3 to 5 days but the shipping took nearer to 3 weeks. I understand it shipped to the U.S. from China but that wasn... See more


3.8

Great

TrustScore 4 out of 5

1K reviews

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No history of asking for reviews

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3.8

All reviews

(1,089)

456 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Product took two weeks to arrive and returns policy is misleading.

Product took two weeks to arrive; couldn't get it to work properly for the trade show that I needed it for - contacted the company to return it and was told I needed to return it to China. The UK website is very ambigious on returns, says it is at your own expense but fails to mention it is to China and therefore eye wateringly expensive and not worth it. Despite me requesting a UK address to send it to, no one has been in touch. AVOID!

19 January 2026
Unprompted review
Rated 5 out of 5 stars

10/10 would recommend

First time using this site to buy goods, I was looking for an older model phone case and am quite grateful I found this site. From ordering to receiving the goods the process went very well. The product (phone cover) arrived in good condition and fits the phone perfectly! Beautiful color and great quality. I look forward to possibly ordering again!

23 February 2026
Unprompted review
Rated 1 out of 5 stars

Do not buy from them

Do not buy from them. I have ordered a product 40 days ago. Not only I haven't received it, they have no idea where my product is. I did get lots of understanding from their customer care and lots of empathy through WhatsApp, though, but that's hardly what I paid for, is it? If you can wait two months to get your goods, they might be ok (I'll hopefully get mine within that time frame). If you need your purchase delivered to you in an acceptable time, look elsewhere.

22 February 2026
Unprompted review
Rated 5 out of 5 stars

An incredibly good order

My tablet case arrived very quickly (within the 5-10 days est. arrival time) and safely. It is not damaged in any way and it is of a very high quality. For e.g, the case's magnet is really strong (my tablet doesn't fall off even if the sides are uncovered).

21 February 2026
Unprompted review
Rated 1 out of 5 stars

Sacme

Sacme, fraudulent, swindle. This is a scamer website. They deduct money, but did not deliver product.

21 February 2026
Unprompted review
Rated 4 out of 5 stars

ET 485 smartwatch

Good product for the price. Shipping was delayed but holiday season could’ve been the sale out culprit along with weather. Nonetheless, product arrived & was in excellent condition! I believe certain functions could still be better but compared with other smartwatches and pricing, I don’t believe that you’re going to find a better deal ✅

19 February 2026
Unprompted review

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