Busuu Reviews 

Mark Twain’s experience of the German language was not wrong.

The scheme of learning is very structured

Overall Okay. Too good for 3 stars and not quite good enough for 4 stars. Good customer service and overall program is well structured. The App has several problems for several years, which Busuu have absolutely no interest in fixing. If someone could combine the features of Duolingo with Busuu.. that would make a great language learning App.

I’m really enjoying learning Italian with Busuu! The course is well structured, the lessons are engaging, and I especially love learning useful expressions that people actually use in real life. It makes studying feel practical and motivating, and I can really see my progress.

I’d also like to give a special thanks to Julia from the support team. I had an issue with my subscription, and she responded quickly and resolved everything for me. I really appreciated her help!

A great app for anyone who wants to learn a language in a structured and enjoyable way. Highly recommended!

Best regards,
Catrina

It is a very comprehensive app for language learning

Busuu is one of the better language-learning apps if you want a structured course rather than random vocabulary practice. The lessons are short, practical, and organized around real-life situations. Busuu also covers reading, listening, writing, and speaking, and its courses follow CEFR levels.

Guys I deducted a star because I had difficulty accessing the app after paying the subscription! I also didnt receive my level A1 certificate from ye when I completed the exam and was waiting for a few days for it to come through👌You also logged me off three days before I was due to finish last years subscription! Now I wasnt impressed guys! When a client pays a subscription for a year they should not be logged out before the due date whether they resubscribe or not!! However Im back up and running now and happy to be with ye for another year👌One last point for ye guys at Busuu..I dont have a problem helping to correct other clients work if I have time...but its actually Busuu's job to correct the efforts of its clients and users...thats what the customer is paying for👌💯

I really love how beginner friendly it is

Fun while learning new languages. Meet other language learners and study at your own pace and from the comfort of your own home. Good prices too.... It's a win-win. Give it a try!

Reasons for giving it 1 star. In the AI chat sections, advanced vocabulary and sentence structures are used, depending on the level. Furthermore, there are very few revision sections as you progress. The units should include lessons that occasionally revise previous units.

I purchased premium, but haven’t been able to get it to work. I have been working with support and they acknowledge that my account shows I have a subscription, but so far their suggestions haven’t helped.

Great customer service

So many of your lessons include bland women achieving in the business world, in business suits. Why not have some women (or men) having fun sitting on the floor teaching elementary school children.

I’ve been with Busuu for about 3 weeks and am enjoying the experience so far. The way in which the courses are structured allows me to spend just the amount of time I want to each day. I’m learning Spanish but am pretty proficient in German, which enables me to interact with the community as receiver and giver of corrections. And I have my first certificate! One small point: I wish that when writing a response, the answer would automatically start with a capital letter.

Even though after years of Duolingo busuu had me start right at the beginning, I've thoroughly enjoyed the learning so far on busuu. It removes the auto-pilot repetitive nature of Duolingo and actually teaches you context and why your answers are right or wrong. I subscribed for a year on my first week. I would highly recommend busuu to everyone.

Amazing. I really like it and its worth it.

I have start studying in the application it help so much now I feel it the part of my day

I used another famous language learning app for some time and realised I wasn't actually learning but playing a game - the "streak" was emphasised more than anything else.
Busuu is all bout learning and there a really helpful explanations and great audio visual materials.
I naturally gravitate to this site as it fun flexible and making my language skills develop in real time.

I was automatically charged a full renewal fee of $72.99 USD without reasonable notice.

Dark Pattern in App: The mobile application provides NO option or functional button to cancel the auto-renewal in the "Manage Subscription" section. Forcing users to hunt across platforms creates an unfair barrier to cancellation.

Buried Notifications: Busuu constantly bombards users with daily marketing and promotional emails, effectively burying the single renewal reminder amidst commercial spam.

Hostile Customer Support: I contacted customer service (rep Julia) immediately after the charge occurred to cancel and request a refund. However, support repeatedly hid behind rigid "renewals are non-refundable" canned responses and refused to make a standard one-time courtesy exception for a student, completely ignoring the interface and notification flaws.

Extremely disappointed by these anti-consumer practices. I am formally escalating this dispute through my card issuer (Chargeback) and consumer protection agencies.