Harmony did a phenomenal job getting my group to our destination. She arrived at least 15 minutes early to pick us up from the hotel and told us where to meet her after the game. We had a mix of commu... See more
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The BusBank is a comprehensive group and event transportation management company headquartered in Chicago. We are the industry pioneer and leader in providing a single-source for chartering a bus anywhere in North America. Our experience is broad and diverse and we arrange charters for thousands of customers each year. The scope of our service ranges from simple one-day outings to large events such as: trade-shows, conventions, sporting events and large scale music festivals.
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936 West North Ave, 60642, Chicago, United States
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Kayla Doran’s goes above and beyond for her customers. Reasonable fees, reliable buses, and a speedy response time on inquiries. They are my go-to bus company for my needs.
The team was super responsive, from the moment I first reached out for a quote. They answered questions quickly, were communicative ahead of my event, and the buses were prompt and clean. Highly recommend!

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Remarkable Customer Service
Josh Kittle made my experience extremely easy! It was my first time planning an event for 400+ people and I am so thankful I had Josh in my corner. Josh made my experience seamless and will be reaching out again!

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BusBank made our lives so much easier during our offsite. We had folks traveling in from all over the world and they were there on time, very communicative and super nice. 10/10 recommend!

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Kayla (Chaffee) Dorrans made the booking process simple. She was great to work with and offered great customer service.
Our driver was wonderful and made sure our students were transported safely to the hotel before ending his shift at the end of the night. Definitely recommend BusBank!
Wonderful experience with Bus Bank. I worked with Tom who was terrific. Great communication from the beginning to the end. Would highly recommend them.

Reply from BusBank
Driver came on time, friendly, was nice to the children. patient, drove safely. We had a great experience!
Professional, attentive, and reliable. Our rep was extremely responsive. The driver was on time, very professional, patient and flexible. And just a genuinely nice guy! We will use them again.

Reply from BusBank
BusBank did a terrific job from start to finish! This was a last-minute booking, handled efficiently and professionally. Everything was top-notch, from our driver to the bus and customer service!
Kayla Dorrans made our experience flawless! Great communication leading up to service, during and after. Will definitely will use this service again.

Reply from BusBank
We used Buster for the CA All State Honor Choirs Event. All of the bus drivers were excellent, professional, and on time! We had some trouble loading some of our groups and they were very helpful and accommodating. We hope to use them again next January and use our experiences this year to get more efficient at loading the busses!

Reply from BusBank
We used BusBank for a team building event, and the experience was amazing. I was contacted right away when I put in a request, and the response times from everyone in the company was fantastic. Debra was our driver and she was efficient, communicative and did a wonderful job! Thank you for a great time!
We had Mr. Banks as our driver and he was so kind and on time for everything we needed
We used Bus Bank for a company meeting in Carlsbad San Diego and we got Veronica and Liram as our drivers for this trip. They were amazing and sooooo pleasant. We have nothing but great things to say about the both of them. We had a lovely experience!
I used this company for an Association evening event. Their prices were the best, their responses were quick and everything was so easy! Highly recommend!

Reply from BusBank
We had an incredible driver, who above and beyond for us.
They were helpful with my reservations even know i didn't know where i was going at first. Then the bus driver was on time, nice and was great to ride with for our employee outing.
So easy to work with.
From getting the quote and making arrangements, to the driver who drove us to and from our destination. We delt with the most professional and courteous people. The team of people assigned to us made the process smooth, enjoyable and cost effective.
Excellent customer service and great communication to adjust and keep informed on transportation. Highly recommend using BusBank for your transportation needs!

Reply from BusBank
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